HP 220mx User Manual page 42

Operating the Disk Drive
Troubleshooting
Problem What to Do
Unable to read from
a disk (continued) •
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•
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3-8
Can you read from another disk?
If in Windows and using 1,024 bytes per sector disks, boot
your system with this density disk in the drive.
Is the environment dusty? If you are not having the same
problems with other disks, you may want to clean the disk.
See "Cleaning Disks" at the end of Chapter 2.
If steps above are unsuccessful, further information may be
on the optical web site at www.hp.com. Look under "HP
Service and Support."
Chapter 3