HP CD-Writer Music 8270e User Manual

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HP CD-Writer Music



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  Summary of Contents for HP CD-Writer Music 8270e

  • Page 1 HP CD-Writer Music 8270e...
  • Page 2 HP CD-Writer Music User’s Guide Copyright 1999. Hewlett-Packard Company. All rights reserved. Hewlett-Packard is a registered trademark of the Hewlett-Packard Company. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Names of products mentioned herein are used for identification purposes only and...
  • Page 3: Laser Safety

    Laser Safety This unit employs a laser. Do not remove the cover or attempt to service this device due to the possibility of eye damage. CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser radiation exposure. Contains: Class 1 Laser Product Innehåller: Klass 1 Laserapparat Sisältää: Luokan 1 Laserlaite...
  • Page 4: Table Of Contents

    HP Customer Care by Phone ........
  • Page 5: Contents Of The Electronic User's Guide

    Additional information is available in the electronic User’s Guide. To view this online documentation click Start on the taskbar, point to Programs, HP CD-Writer Music, Information, and select User’s Guide. You can view this information through your web browser. The User’s Guide provides information on the following topics:...
  • Page 6: About Usb Drives

    About USB Drives Device Performance USB (Universal Serial Bus) devices such as your new HP CD Writer Music are so easy to disconnect and reconnect that you may want to use other devices of this type. The information below can help you maintain the CD-Writer’s performance when other USB devices are connected to your...
  • Page 7: Reconnecting The Drive

    Reconnecting the Drive Reconnecting the Drive Once you have installed the drivers for the CD Writer Music you can connect or disconnect the drive at any time. Windows will recognize the device and load the drivers. It is not necessary to restart Windows to reconnect your drive.
  • Page 8: Solving Installation Problems

    This might fix a faulty connection. Disconnect and then reconnect the USB data cable. Run the HP CD-DVD Toolbox (only available in English) to get troubleshooting help. Click the Start button on your taskbar, select Programs, HP CD-Writer Music, and click HP CD-DVD Toolbox.
  • Page 9 Troubleshooting Insert one end of the straightened paper clip into the emergency eject pinhole on the front panel of the drive. Apply steady, gentle pressure until the drive door begins to open. Gently pull the drive door open and remove the CD. If you cannot open the tray, unplug the CD-Writer Plus’...
  • Page 10 If reconnecting the USB data cable has no effect, click Start on the taskbar, select Settings and then Control Panel. Double-click on Add New Hardware. If the HP USB CD-Writer Music is among the devices that Windows finds, select it and click Next. After clicking Finish on the following screen the HP USB CD-Writer Music Properties screen will appear.
  • Page 11 Programs, HP CD-Writer Music, Information, and select User’s Guide. Visit the HP CD-Writer web site at http://www.hpcdwriter.com and click on Technical Support to get immediate access to a wealth of up-to-date information 24 hours a day, seven days a week.
  • Page 12: Customer Support

    Customer Support Sonic Foundry Music Jukebox Email ..... . . support@sonicfoundry.com U.S., Canada & Latin America Direct Technical Support ....(608) 256-5555 8:00 AM - 7:00PM Central Time Monday through Friday Europe...
  • Page 13: Hp Customer Care Online Www.hpcdwriter.com

    HP products and services and can provide support under HP’s comprehensive menu of reseller services. If your reseller is not able to help, you can obtain support from HP directly. The list of telephone numbers begins on page 12.
  • Page 14: Hp Customer Care By Phone

    Gather the information in the table below. The diagnostic utility provides most of the information. Click Start on the taskbar, then select Programs, HP CD-Writer Music, Utilities, and Diagnose. Select the drive and then click on the Drive Data tab.
  • Page 15 Drive firmware version Drive information, including firmware version, can be found by clicking on the Start menu on the taskbar, then selecting Programs, HP CD- Writer Music, Utilities, and Diagnose. Select the drive and then click on the Drive Data tab. The firmware version is listed in the FW Rev dialog box.
  • Page 16 Example: HP DeskJet 895C Series Printer Drive Self-Diagnostics test Click Start on the taskbar, then select Programs, HP CD-Writer Music, Utilities, and Diagnose. Select the drive and then click on the Tests tab. Select Drive Self-Diagnostics and click Perform Test.
  • Page 17: Hp Customer Care

    HP Customer Care ....970-635-1500 After warranty period (Charges begin only when you connect to a Customer Care representative.
  • Page 18 HP Customer Care Ireland ......01 662 55 25 Israel (M-F, CET + 1hr) ....09 952 4848 Italy .
  • Page 19: Returning A Drive

    Returning a Drive Returning a Drive If your Hewlett-Packard product requires repair or replacement, call the appropriate number from the list above to receive instructions.