Do you have a question about the UltraTemp and is the answer not in the manual?
Questions and answers
Marshal Mills
February 10, 2025
My control panel is not coming on, I have checked the power and circuit breakers and electricity is still being provided to the pool heater but the control panel is still not lit up.
1 comments:
Mr. Anderson
May 14, 2025
The cause of a Pentair UltraTemp control panel not turning on despite power being supplied could be a tripped breaker, blown fuse, faulty transformer, incorrect wiring, or a control failure.
This answer is automatically generated
George
January 16, 2025
Temp set point showing N/A on Pentair heat pump how do I change this so the heater will work
1 comments:
Mr. Anderson
February 3, 2025
To change the temperature set point on a Pentair UltraTemp heat pump:
1. Identify the Active Mode: Determine if you want to adjust the pool or spa temperature, as each has its own set point.
2. Access the Run Screen: Press the MENU SELECT button repeatedly until the associated pool or spa run screen is displayed.
3. Adjust the Set Point: - Press the UP or DOWN arrow buttons to change the temperature set point. - The set point is shown after "SET=" in the lower-left corner of the display.
4. Ensure the Set Point is Active: Make sure the active mode (pool or spa) corresponds to the set point you want to adjust.
Once the desired temperature set point is set, the heat pump will operate to achieve the selected temperature.
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® UltraTemp Heat Pump AHRI Performance Certified Installation User's Guide IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS SAVE THESE INSTRUCTIONS...
Pentair Water Pool and Spa, Inc. in the United States and/or counties. Unless noted, names and brands of others that may be used in this document are not used to indicate an affiliation or endorsement between the proprietors of these names and brands and Pentair Water Pool and Spa, Inc.
Heat Pump Overview ....................1 General Features ..................... 2 Section 2: Installation ....................... 3 Installation ........................ 3 Materials Needed for Installation ................3 ® UltraTemp Heat Pump Dimensions ................ 4 Location ........................4 Clearances ......................5 Roof Run-off ......................5 Equipment Pad ......................5 Drainage and Condensation ..................
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Temperature Resistance Chart Table ..............42 Ambient/Water Flow Table for Professional Maintenance and Service ....43 Section 6: Replacement Parts ..................44 ® Illustrated Parts (UltraTemp ) .................. 44 Replacement Parts List (UltraTemp ® ) ..............45 Installation and User’s Guide...
Cooling Equipment”, UL 1995 and CSA C22.2 No. 236. All Pentair Water heat pumps must be installed in accordance with the local building and installation codes as per the utility or authority having jurisdiction. All local codes take precedence over national codes. In the absence of local codes, refer to the latest edition of the National Electric Code (NEC) in the United States and the Canadian Electric Code (CEC) in Canada for installation.
Heat pumps are sold with a limited factory warranty. Details are specified on the warranty card. Make all warranty claims to an authorized Pentair Water dealer or directly to the factory. Claims must include the heat pump serial number and model (this information can be found on the rating plate), installation date, and name of the installer.
6. Pentair recommends the use of a pool cover. Besides providing a valuable safety feature, a pool cover will reduce heat loss, conserve chemicals, and reduce the load on filter systems. Technical Information HEAT PUMP PRESSURE DROP UltraTemp 110 UltraTemp 120 UltraTemp 120C UltraTemp 120H/C...
3. This heat pump is specifically designed for heating fresh water swimming pools and spas. Do not use it as a general service heater. Consult your dealer for the appropriate Pentair Water products for these applications. General Specifications Installation Location Certified for use: OUTDOOR USE ONLY.
Section 1 Introduction Overview Your Pentair heat pump will provide you with years of heated pool enjoyment. Heat pumps operate by taking heat from the surrounding air and transfering it into the water. The warmer the air and the more humid the air, the more latent heat is available for heating your pool.
General Features • Dual digital thermostats offer precise temperature control to maintain the desired separate water temperatures in pool/spa combinations without overheating or wasting energy. • Long-life corrosion resistant composite plastic cabinet stands up to severe climates and pool chemicals. •...
Section 2 Installation The following general information describes how to install the UltraTemp ® heat pumps. Note: Before installing this product, read and follow all warning notices and instructions starting on page iii. Installation Only a qualified service person should install the heat pump.
CAUTION — When pool equipment is located below the pool surface, a leak from any component can cause large scale water loss or flooding. Pentair Water Pool and Spa, Inc. cannot be responsible for such water loss or flooding which may cause damage to the product.
Clearances All criteria given in the following sections reflect minimum clearances. However, each installation must also be evaluated, taking into account the prevailing local conditions such as proximity and height of walls, and proximity to public access areas. The heat pump must be placed to provide clearances on all sides for maintenance and inspection. 1.
Drainage and Condensation Condensation will occur from the evaporator coil while the unit is running and drain at a steady rate, usually three to five gallons per hour, depending upon ambient air temperature and humidity. The more humid the ambient conditions, the more condensation will be produced.
Call the Pentair Water Heat Pump Technical Service department at (800) 831-7133 for details. Be advised that when pool equipment is located below the pool surface a leak can result in large-scale water loss or flooding.
Water Connections at the Heat Pump Two inch Quick Connect fittings have been installed on the water inlet and outlet connections, see Figure 7. Filtered cool water is plumbed to the inlet, located on the right side of the heat pump. Heated water flows through the outlet, located on the left side of the heat pump.
“Chiller” mode, if so equipped, during the hottest portion of the year and a heater during the cooler months. The Pentair Water heat pump may be used in conjunction with a gas or electric heater or any combination of heat sources including solar. All heat sources must be plumbed in series to work correctly and efficiently.
Multiple Heat Pump Connections All plumbing on multiple heat pump installations must be done in parallel see Figures 9 and 10. An equal flow of water to each heat pump is important for optimum operation. NOTE: It may be necessary to adjust the water pressure switch if a unit is installed below the water level.
Electrical Connections —Risk of electrical shock or electrocution. WARNING This heat pump contains wiring that carries high voltage. Contact with these wires could result in death or serious injury to pool or spa users, installers, or others due to electrical shock, and may also cause damage to property.
Remote Operation The heat pump may be connected to an automation system via the remote spade terminals on the back of the control board or via the RS-485 communication connector on the back of the control board. ® ® NOTE: Remote connection via the RS-485 connector is only available on IntelliTouch and EasyTouch software version 1.11 or higher.
3. Loosen the two retaining screws from the top of the control panel and lower the control panel down to access the Personality Board. ® 4. Run a UL approved conductor cable from the UltraTemp to the Load Center. 5. Route the cable up through the low voltage raceway located on the left of the Load Center to the Personality...
® ® Connecting the Heat Pump to the IntelliTouch or EasyTouch Load Center via the RS-485 Connector ® ® The heat pump can be controlled by an IntelliTouch or EasyTouch system via the RS-485 communication cable. In this configuration, IntelliTouch ®...
® ® Connecting the Heat Pump Control Board to IntelliTouch or EasyTouch Continued ® Pin Configuration for the Heat Pump Control Board to IntelliTouch ® • Heat Pump Control Board: Connect pin 2 (green) to IntelliTouch screw terminal pin 2 (green) ®...
Water Pressure Switch Adjustment CAUTION — The water pressure switch should be adjusted to turn the heater off when the pump is off. Setting the switch to close at too low of a flow can damage the appliance. Adjust the switch to turn the heater off, not on. The pressure switch is preset at the factory for activation at 1.5 psi [10 kPa].
Section 3 Operating the Heat Pump This section describes how to operate the heat pump. Initial Start-up Precautions CAUTION — Do not use this heat pump if any part has been under water. Immediately call a qualified service technician to inspect the heater and replace any part of the control system which has been under water.
HEAT PUMP CONTROL PANEL OVERVIEW CONTROL PANEL LAYOUT 1. ON/OFF button – Turns the heat pump On and Off. 2. MENU SELECT button – If pressed from the Run Screen it will bring up the Menu Select Menu Tree Screens. It is also used to scroll through the Operator Setup Menu Tree. 3.
Stopping - If the ON light is illuminated, pressing the ON/OFF button will stop the heat pump causing the ON light to be extinguished. The screen shown below will be displayed temporarily. PENTAIR WATER HEAT PUMP OFF 2. Changing the Set Point – The control board has 2 independently adjustable temperature set points. One set point is for the pool temperature control and the other for temperature control of the spa.
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3. Heat, Cool and Auto Modes Operation – Certain models have the ability to both heat and cool. a. These heat pumps can be setup to operate in any one of three modes: Heat only mode ii. Cool only mode iii.
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5. Relay Remote – In relay remote operation, the heat pump is started and stopped by remote relays which are connected to the remote POOL, COMMON and SPA quick connect connectors on the back of the control board. When conductivity is provided between the pool and common connections or the spa and common connections, the heat pump will start as long as the water temperature is not over the local set point (under for chiller operation).
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b. Then press the MENU SELECT button repeatedly until the Temperature Scale screen is displayed. Once displayed, press the UP or DOWN arrows to toggle between the Fahrenheit and Celsius options. The last option shown on the display will become active. TEMPERATURE SCALE FAHRENHEIT / CELSIUS 8.
TIMERS AND DELAYS 1. Water Sensing Timer – One minute timer to allow water from the pool to reach the Heat Pump before acquiring temperature. This timer initiates when water first begins to run from stopped or low water flow conditions or when the heat pump is turned ON.
CONTROL PANEL MENU TREE SCREENS (Press MENU SELECT Button) MENU SELECT MENU TREE POOL IDLE/HEAT/COOL SET=__ ACT=__ IDLE/HEAT/COOL SET=__ ACT=__ HEAT / COOL / AUTO SET TO - H/C/A HEAT PUMP RUNTIME REMAINING = NONE RELAY REMOTE ON/OFF SERIAL REMOTE ON/OFF AUTOSET OVERRIDE IS ON/OFF...
CONTROL PANEL MENU SCREENS To scroll through the menu screens press the MENU SELECT button to view each screen. While in the menu screens, if no activity is detected after 15 seconds, the main screen is displayed. 1. Pool Run Screen – Displays whether the heat pump is idle, heating or cooling if the Pool set point is active. This screen also displays the water temperature set point and the actual measured water temperature.
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6. Serial Remote On/Off Screen – Allows the operator to turn the Serial Remote mode On and Off. In Serial Remote mode, the heat pump is started and stopped with serial communication commands from the automation controller via the RS-485 link. The local Pool and Spa temperature set points are not active when operation is in this Serial Remote mode.
OPERATOR SETUP MENU TREE SCREENS (Press UP and DOWN Arrows Simultaneously) OPERATOR SETUP MENU TREE LANGUAGE - IDIOMA ENGLISH / ESPANOL SOFTWARE VERSION REV. ____ PUMP START TIME TIME = 1 - 4 HRS INTELL ADDRESS ADDRESS = 1 - 16 TEMPERATURE SCALE FAHRENHEIT / CELSIUS WATER TEMP OFFSET...
OPERATOR SETUP MENU SCREENS To access this menu, press the Up and Down arrows simultaneously. While in the Operator Setup Menu screen, if no activity is detected after 15 seconds, the main screen is displayed. To get back into the Setup menu you must press the Up and Down arrows simultaneously again.
8. Input Screen – The Input screen is a diagnostic display which shows the status of the input sensors. The number 1 is displayed when the associated input is on and zero is displayed when the associated input is off. WP HP LP PL SP WP = Water Pump Switch HP = High Refrigerant Pressure Switch...
AUTOSET Autoset is a feature that allows the heat pump to automatically turn on your water circulation pump at predetermined time intervals after the water circulation pump shuts off. To utilize this feature, the water circulation pump must be wired in parallel with your mechanical time clock using the auxiliary relay supplied in the high voltage power panel of the heat pump.
Wiring Diagram – (Three Phase – 60Hz) RS-485 Heat Pump Control Board INTELLITOUCH CONNECTION INPUT OUTPUTS 3 - WIRE SWITCHES TEMP TEMP REMOTE TERM. 24 VAC THERM1 THERM2 POOL YELLOW WHITE 10K ohm BLUE Thermistors WHITE BLUE YELLOW PURPLE WHITE WHITE WHITE WHITE...
Wiring Diagram – (Three Phase – 50Hz) Heat Pump Control Board CONNECTION INPUT OUTPUTS 3 - WIRE SWITCHES TEMP TEMP REMOTE TERM. 24 VAC THERM1 THERM2 POOL YELLOW WHITE 10K ohm BLUE Thermistors WHITE BLUE YELLOW WHITE PURPLE WHITE WHITE WHITE PURPLE BLACK...
AutoSet Contactor to Mechanical Timer Wiring Example Intermatic CLOCK T104 MOTOR Timer 240V SUPPLY GROUND FILTER PUMP LINE 1 LINE 2 GROUND AutoSet Contactor NOTES: 1. Mechanical timer is not provided with the heat pump. 2. Example only, other timers will be similarly wired. 3.
Section 4 General Maintenance Water Chemistry Proper chemical balances are necessary for sanitary bathing conditions as well as ensuring your heat pump’s long life. Be sure to keep your chemical and mineral concentration levels within the values indicated in Table 1. Failure to maintain proper water chemistry may cause damage to the heat pump and may void the warranty.
Failure to properly maintain your unit may void your warranty. Owner Inspection Pentair Water recommends that you inspect your heat pump on a continual basis and especially after abnormal weather conditions. The following basic guidelines are suggested for your inspection: 1.
Professional Maintenance and Service The Pentair line of Heat Pumps are some of the most efficient ways to heat a pool or spa. The heat pump transfers heat from the outside air to the pool or spa water by means of an internal heat exchanger. When the fan is turned on, warm air is drawn through the R410A refrigerant charged air coil, turning the cold liquid refrigerant to a warm gas.
Section 5 Troubleshooting Use the following troubleshooting information to resolve possible problems with your heat pump. WARNING — RISK OF ELECTRICAL SHOCK OR ELECTROCUTION. Improperly installation will create an electrical hazard which could result in death or serious injury to pool users, installers, or others due to electrical shock, and may also cause damage to property. Do NOT attempt any internal adjustments inside the heater.
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Fault Condition Possible Cause Corrective Action BROWNOUT Alarm: The 24 VAC supply Supply voltage to the transformer should be between 208 and 260 voltage to the control board is low. CAUTION: 1. Bad transformer volts. Transformer should output between 24 and 28 volts. If below this High Voltage Checks.
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Problem or Symptoms Possible Cause Corrective Action Control failure. No power supply to heater. Tripped Unable to turn Heat Pump ON. Display is Reset breaker. Replace fuse. Call dealer or factory for advice before breaker or blown fuse. Faulty Transformer. Incorrect Blank.
Problem or Symptoms Possible Cause Corrective Action 1. Disconnect TXV bulb from suction line (SL), have it in your hand, if pressures go back to normal, then reinstall the bulb on suction line (it may have some debris stuck in the port). For adjustable TXVs open Higher than Normal Head Pressure, lower than adjustable valve, it may remove the debris and set it back to original normal suction pressure with high superheat...
Need help?
Do you have a question about the UltraTemp and is the answer not in the manual?
Questions and answers
My control panel is not coming on, I have checked the power and circuit breakers and electricity is still being provided to the pool heater but the control panel is still not lit up.
The cause of a Pentair UltraTemp control panel not turning on despite power being supplied could be a tripped breaker, blown fuse, faulty transformer, incorrect wiring, or a control failure.
This answer is automatically generated
Temp set point showing N/A on Pentair heat pump how do I change this so the heater will work
To change the temperature set point on a Pentair UltraTemp heat pump:
1. Identify the Active Mode: Determine if you want to adjust the pool or spa temperature, as each has its own set point.
2. Access the Run Screen: Press the MENU SELECT button repeatedly until the associated pool or spa run screen is displayed.
3. Adjust the Set Point:
- Press the UP or DOWN arrow buttons to change the temperature set point.
- The set point is shown after "SET=" in the lower-left corner of the display.
4. Ensure the Set Point is Active: Make sure the active mode (pool or spa) corresponds to the set point you want to adjust.
Once the desired temperature set point is set, the heat pump will operate to achieve the selected temperature.
This answer is automatically generated