Pentair ULTRATEMP HXi Owner's Manual
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Pentair ULTRATEMP HXi Owner's Manual

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ULTRATEMP
HXi
TM
INVERTER HEAT PUMP
Should the installer or owner be unfamiliar with the correct installation or operation of this
type of equipment, you should contact the distributor/manufacturer for the correct advice
before proceeding with the installation or operation of this product.
The equipment operator or owner must be provided with this owner' s manual.

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Summary of Contents for Pentair ULTRATEMP HXi

  • Page 1 ULTRATEMP INVERTER HEAT PUMP Should the installer or owner be unfamiliar with the correct installation or operation of this type of equipment, you should contact the distributor/manufacturer for the correct advice before proceeding with the installation or operation of this product. The equipment operator or owner must be provided with this owner’...
  • Page 2 CUSTOMER SERVICE / TECHNICAL SUPPORT If you have questions about ordering Pentair replacement parts, and pool products, please use the following contact information: Customer Service Australia Wide (8:30 A.M. to 5:00 P.M. AEST & AWST) Phone: 1300-137-344 e-mail: au.sales@pentair.com Web site: visit www.pentairpool.com.au to find information about Pentair products.

  • Page 3: Table Of Contents

    Table of Contents Table of Contents Notices and Warnings �����������������������������������������������������������������������������������������������������������������������������4 UltraTemp Contents and Overview ��������������������������������������������������������������������������������������������������������6 UltraTemp HXi Package Contents ............................6 ® UltraTemp HXi Overview ..............................6 ® Dimensions & Specifications ����������������������������������������������������������������������������������������������������������������� 7 Dimensions ..................................7 Specifications ..................................8 Installation ����������������������������������������������������������������������������������������������������������������������������������������������9 Location and Clearances ..............................10 Anchor Clamp Installation ..............................

  • Page 4: Notices And Warnings

    Notices and Warnings Important Notice This manual provides installation and operation instructions for the product. Consult Pentair with any questions regarding this product. Attention Installer: This manual contains important information about the installation, operation and safe use of this product. Leave this manual with the owner and/or operator of this product after installation.
  • Page 5 Notices and Warnings Notices and Warnings (Continued) The unit should be located on a solid, level, horizontal surface and securely WARNING fixed. Ensure free air-flow to all sides of the unit. Never use an extension cable to connect the unit to the electric power supply WARNING If there is no suitable earthed supply available, have one installed by a qualified electrician.

  • Page 6: Ultratemp Contents And Overview

    Contents and Overview UltraTemp Contents and Overview UltraTemp HXi Package Contents ® • Heat Pump Unit. • Owners Manual. • Barrel unions x2 • Drain Hose x1. • Anti-vibration pads x4. UltraTemp HXi Overview ® The swimming pool heat pump is one of the most economical ways of heating your swimming pool efficiently. Using the free renewable energy from the air,it is up to 14 times more efficient than traditional heating.

  • Page 7: Dimensions & Specifications

    Dimensions & Specifications Dimensions Outlet Inlet Figure 1: Dimensions Dimensions UTHP-20-HXi, UTHP-9-HXi, UTHP-16-HXi UTHP-24-HXi, UTHP-12-HXi UTHP-28-HXi 625mm 775mm 855mm 1015mm 1025mm 1159mm 350mm 385mm 428mm 425mm 475mm 520mm 535mm 615mm 790mm 385mm 430mm 467mm 95mm 95mm 100mm 350mm 350mm 465mm Page 7...

  • Page 8: Specifications

    Dimensions & Specifications Specifications Description UltraTemp 9kW UltraTemp 12kW UltraTemp 16kW Inverter Inverter Inverter Part No� UTHP-9-HXi UTHP-12-HXi UTHP-16-HXi Ambient 27 Capacity (kW) 2.3~ 9.0 2.5~12.0 3.1~16.0 Water 26 C in 28 C out Power (kW) 0.16~1.41 0.18~1.90 0.22~2.54 80% Humidity 14.2~6.4 14.1~6.3 13.9~6.3...

  • Page 9: Installation

    Installation Installation Only a qualified service person should install the UltraTemp Heat Pump. Before installing this prod- uct, refer to the Important Warning and Safety Instructions on page 4. Materials Needed for Installation The following items are needed and are to be supplied by the installer for all heat pump installations: 1.

  • Page 10: Location And Clearances

    Electrical Installation Installation Location and Clearances All criteria given in the following sections reflect minimum clearances. However, each installation must also be evaluated, taking into account the prevailing local conditions such as proximity and height of walls, and proximity to public access areas. The UltraTemp® Heat Pump must be placed to provide clearances on all sides for maintenance and inspection.

  • Page 11: Water Connections To The Heat Pump

    Installation Anchor Clamp Installation (Continued) 4. Mark the position of the hole in each clamp on the equipment pad. 5. Use a masonry drill bit and drill a hole in the cement with a diameter as determined by the concrete anchor, at each of the marks on the equipment pad.

  • Page 12: Plumbing Connections - Standard

    Note: Be advised that when pool equipment is located below the pool surface a leak can result in large-scale water loss or flooding. Pentair is not responsible for such water loss or flooding or dam- age.

  • Page 13: Plumbing Connections - Separate Circulation System

    Installation Plumbing Connections - Separate Circulation System The UltraTemp heat pump can also be connected on plumbing separate to the main filtration system. In this configuration the pump will take water from separate pool outlets and flow directly into the heat pump.

  • Page 14: Multiple Heater Type Installation

    Installation Multiple Heater Type Installation The Pentair UltraTemp heat pump may be used in conjunction with a gas or electric heater or any combination of heat sources including solar. When using multiple heater types, all heat sources should be plumbed in series to work correctly and efficiently. A recommended plumbing layout for a heat pump / heater / solar combination heating system for a pool / spa combination is shown below.

  • Page 15: Electrical Connections

    Installation Electrical Connections General Information Wiring connections must be made exactly as shown in the wiring diagram found on the inside of the heat pump access panel; see the wiring diagrams on page 35. The UltraTemp Heat Pump must include a definite means of grounding and bonding. There is a ground lug inside the heat pump electrical compartment.
  • Page 16 Installation Electrical Connections (Continued) Figure 10: Location of Electrical Panel 1. Water Pump Active 2. Water Pump Neutral Figure 11: Electrical Connections for Single Phase Units Page 16...

  • Page 17: Configuration

    Configuration Configuration Control Panel Figure 12: Control Panel Ref Icon Function Key / Lock Tap the key to lock the screen. Hold the padlock for 3 seconds to unlock the screen. On/Off Tap to turn the heat pump on or off. Time This shows the current time.
  • Page 18 Configuration Control Panel (Continued) Figure 13: Control Panel Menu Screen Ref Icon Function Settings Tap this to enter the settings menu. Status Tap to enter the status menu. Timer Tap to enter the timer menu. For setting the on/off timer. Clock Tap to enter the clock menu for setting the system time.

  • Page 19: Setting The Clock

    Configuration Setting the Clock 1. On the main interface screen, swipe left and tap to enter into clock setting interface. 2. Tap the date. This will this take you to the date setting interface. Swipe up and down on the Month, Day and Year to select the correct date.

  • Page 20: Turning Heat Pump On And Off

    “OFF” again, indi- cating the heat pump is off. Setting the Temperature and Mode The UltraTemp HXi heat pump can work in heat/cool or auto mode. To set the temperature and mode: 1. On the main interface screen, tap the centre of the screen where the temperature is displayed.

  • Page 21: Setting The On/Off Timer

    Configuration Setting the On/Off Timer The timer option will start and stop the heat pump at the specified times. The heat pump still requires water flow to operate. If there is a water circulation pump connected to the heat pump, the timer will also start the water circulation pump.

  • Page 22: Status Query

    Configuration Status Query Important parameters of the heat pump’ s current status can be viewed on the status screen. 1. On the main interface screen, swipe left and tap to enter into the status menu. 2. Tap the status button to enter the status display.

  • Page 23: Scenario (Operating Mode)

    Configuration Scenario (Operating Mode) The UltraTemp HXi has multiple operating modes to optimise the performance and efficiency: 1. On the main interface screen, swipe left and tap to enter into Scenario setting interface. 2. Tap the desired scenario mode. 3. Tap OK to save the timer setting. Tap < to go back without saving.

  • Page 24: Connecting The Heat Pump To Automation

    1. Run a two-conductor cable from the heat pump external control to the low voltage raceway to the motherboard in the Pentair Automation control centre. 2. Strip the conductors 7mm. Insert the wires into the GAS HEATER two-screw terminals (J19) on the motherboard.
  • Page 25 Automation Connection Connecting the Heat Pump to Automation (Continued) Connect 2-core 1mm2 cable to heat pump “REMOTE” terminals. AUTOMATION WIRING FOR HEAT PUMP ONLY Connect to Relay for Solar Pump (for seperate solar pump system) Solar To solar diverter Connect 2-core 1mm2 valve actuator cable to heat pump “REMOTE”...

  • Page 26: Maintenance & Troubleshooting

    Owner Inspection Pentair recommends that you inspect your heat pump on a continual basis and especially after abnor- mal weather conditions. The following basic guidelines are suggested for your inspection: 1. Make sure the front of the unit is accessible for future service.

  • Page 27: Professional Maintenance And Service

    Maintenance & Troubleshooting Maintenance & Troubleshooting Continued The UltraTemp® Heat Pump will produce condensation (water) while in operation. The heat pump base is designed to allow the condensation to exit through the bottom drain port when the unit is running. The condensation will increase as the outdoor air humidity level increases.
  • Page 28 Maintenance & Troubleshooting Maintenance & Troubleshooting Continued Spring Start Up If your heat pump has been winterised, perform the following steps when starting the system in the Spring: 1. Uncover the heat pump and inspect the top and sides for any debris or structural problems. 2.

  • Page 29: Troubleshooting

    If the filtration pump driving the heat pump is operating at different times and thus the heat pump timer cannot be set, swap L5 and L7 on the motherboard. This will connect the flow switch to the automation input. If you cannot correct the fault yourself, please contact Pentair for after-sales service. Page 29...

  • Page 30: System Protections / Error Codes

    Maintenance & Troubleshooting System Protections / Error Codes When a fault occurs, the fault icon in the main interface will flash. When an error occurs or the protec- tion mode is set automatically, the wired controller will display an error code as below. To view fault codes, swipe left and tap .
  • Page 31 Maintenance & Troubleshooting System Protections / Error Codes (Continued) Code Fault Message Possible reasons Remedy Antifreeze Temp. Sensor Antifreeze temp sensor is Check or change the tem- Fault broken or short circuited. perature sensor. Pressure Sensor Fault The pressure sensor is bro- Check or change the pres- ken.
  • Page 32 Maintenance & Troubleshooting System Protections / Error Codes (Continued) Code Fault Message Possible reasons Remedy F032 Fan Motor2 Fault 1. Motor is in locked-rotor 1.Change a new fan motor state. 2.Check the wire connection 2.The wire connection be- and make sure they are in tween fan controller and fan good contact.
  • Page 33 Maintenance & Troubleshooting System Protections / Error Codes (Continued) Code Fault Message Possible reasons Remedy Inv. Input Out Phase The input voltage lost phase Check and measure the volt- age adjustment. IPM Sampling Cur. IPM sampling electricity is Check and adjust the current fault.

  • Page 34: Replacement Parts

    Appendix Replacement Parts Part Part Item Description Item Description No� No� ULTRATEMP HXi REPLACEMENT PARTS 803223 EEV UTHP Hxi 7.5-12kW 803195 Panel Front UTHP Hxi 7.5-12kW 803224 EEV UTHP Hxi 16-24kW Call Pressure Gauge UTHP Hxi 803196 Panel Front UTHP Hxi 16kW...

  • Page 35: Wiring Diagrams

    Appendix Wiring Diagrams (RED) (GRY) (BLU) (GRN) (WHT) (YEL) 485A1 485B1 485A1 CN42 CN30 CN66 CN18 CN13 CN11 485B1 WIFI Controller RS485- RS485 2(CC) CN15 MODE DCFAN CN99 CN97 TO POWER TO PUMP SUPPLY <10A 220-240V~/50Hz RED BLK WHT reactor U V W P13L P14L...
  • Page 36 Appendix Wiring Diagrams Continued (RED) (GRY) (BLU) (GRN) (YEL) (WHT) Magetic ring FILTER 485A1 485B1 CN30 485A1 CN42 CN11 CN13 CN18 CN66 485B1 FOUR HEAT WIFI Controller RS485- RS485 2(CC) TO POWER TO PUMP <10A SUPPLY MODE DCFAN 220-240V~/50Hz CN97 CN15 CN99 Remote...
  • Page 37 Appendix Wiring Diagrams Continued DC1+ DC1- DCP-IN DCN-IN R S T N 3 4 5 6 CN602 Driver mod ule boa rd DCP-OUT JP601 CN605 TO PUM P TO POWER SUPPLY <10A 380-415V/3N~/50Hz DCN-OUT electric reactor ZL10 485 B1 485 A1 RLY1 PC1004 COMP...

  • Page 38: Environmental Information

    Environmental Information Environmental Information This equipment contains fluorinated greenhouse gases covered by the Kyoto Protocol. It should only be serviced or dismantled by professional trained engineers. This equipment contains R32 refrigerant in the amount as stated in the specification. Do not vent R32 into the atmosphere: R32, is a fluorinated greenhouse gas with a Global Warming Potential (GWP) = 677.
  • Page 39 Page 39...
  • Page 40 +61 3 9709 5800 au.exports@pentair.com © 2021 Information contained here-in remains the property of Pentair Australia Pty. Ltd. Any reproduction, display, publi- cation, modification or distribution is strictly prohibited without the prior written permission of Pentair Australia Pty. Ltd. Disclaimer: Every endeavour has been made to publish the correct details in this document.

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