Pentair ULTRATEMP HX-R32 Series Owner's Manual
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Pentair ULTRATEMP HX-R32 Series Owner's Manual

High performance heat pump
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ULTRATEMP
HX-R32
TM
HIGH PERFORMANCE HEAT PUMP
Should the installer or owner be unfamiliar with the correct installation or operation of this
type of equipment, you should contact the distributor/manufacturer for the correct advice
before proceeding with the installation or operation of this product.
The equipment operator or owner must be provided with this owner' s manual.

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Summary of Contents for Pentair ULTRATEMP HX-R32 Series

  • Page 1 ULTRATEMP HX-R32 HIGH PERFORMANCE HEAT PUMP Should the installer or owner be unfamiliar with the correct installation or operation of this type of equipment, you should contact the distributor/manufacturer for the correct advice before proceeding with the installation or operation of this product. The equipment operator or owner must be provided with this owner’...
  • Page 2 Trademarks and Disclaimers: Pentair® is a registered trademark of Pentair and/or its affiliates. Unless otherwise indicated, the names and trademarks of others that may be used in this document are not used to indicate affiliation or approval between the owners of these brand names and Pentair. These names and brands may be trademarks of the trademark(s) of these parties or others.

  • Page 3: Table Of Contents

    Table of Contents Table of Contents Notices and Warnings ..........................4 UltraTemp Contents and Overview ......................6 UltraTemp Heat Pump Kit Contents .............................6 ® UltraTemp Overview ................................6 ® Quick Start .............................. 7 Dimensions & Specifications .........................8 Dimensions ..................................8 Specifications ..................................9 Installation ............................10 Location and Clearances ..............................

  • Page 4: Notices And Warnings

    Notices and Warnings Important Notice This manual provides installation and operation instructions for the product. Consult Pentair with any questions regarding this product. Attention Installer: This manual contains important information about the installation, operation and safe use of this product. Leave this manual with the owner and/or operator of this product after installation.
  • Page 5 Notices and Warnings Notices and Warnings (Continued) The unit should be located on a solid, level, horizontal surface and securely fixed. En- WARNING sure free air-flow to all sides of the unit. Never use an extension cable to connect the unit to the electric power supply WARNING If there is no suitable earthed supply available, have one installed by a qualified electri- cian.

  • Page 6: Ultratemp Contents And Overview

    Contents and Overview UltraTemp Contents and Overview UltraTemp Heat Pump Kit Contents ® • Heat Pump Unit. • Owners Manual. • Barrel unions x2 • Drain Hose x1. • Anti-vibration pads x4. • Metalized summer cover. UltraTemp Overview ® The swimming pool heat pump is one of the most economical ways of heating your swimming pool efficiently. Using the free renewable energy from the air,it is over 5,4 time more efficient than traditional heating.

  • Page 7: Quick Start

    Quick Start Quick Start 1. Unlock Keypad - An icon will show on the screen indicating the keypad is locked. To un- 4. Turn on - Press for 1 second. The fan will ON/OFF start. A ‘Sun’ icon should show on the screen, (UNLOCK) lock: Press for 5 seconds, a ‘buzzer’...

  • Page 8: Dimensions & Specifications

    Dimensions & Specifications Dimensions Dimensions UltraTemp HX 9kW & 12kW units UltraTemp HX 15kW & 17kW units 657mm 757mm 945mm 1125mm 159mm 181mm 620mm 750mm 366mm 446mm 417mm 490mm 96mm 86.5mm 370mm 455mm Page 8...

  • Page 9: Specifications

    Dimensions & Specifications Specifications Description UltraTemp 9 kW UltraTemp 12 kW UltraTemp 15 kW UltraTemp 17 kW Part No. UTHP-9-HX-R32 UTHP-12-HX-R32 UTHP-15-HX-R32 UTHP-17-HX-R32 Ambient 240C Capacity (kW) 10.01 12.23 15.27 17.26 Water 260C in Power (kW) 1.50 1.74 2.34 2.60 280C out 6.68 7.03...

  • Page 10: Installation

    Installation Installation Only a qualified service person should install the UltraTemp Heat Pump. Before installing this prod- uct, refer to the Important Warning and Safety Instructions on page 4. Materials Needed for Installation The following items are needed and are to be supplied by the installer for all heat pump installations: 1.

  • Page 11: Location And Clearances

    Electrical Installation Installation Location and Clearances All criteria given in the following sections reflect minimum clearances. However, each installation must also be evaluated, taking into account the prevailing local conditions such as proximity and height of walls, and proximity to public access areas. The UltraTemp® Heat Pump must be placed to provide clearances on all sides for maintenance and inspection.

  • Page 12: Water Connections To The Heat Pump

    Installation Anchor Clamp Installation (Continued) 4. Mark the position of the hole in each clamp on the equipment pad. 5. Use a masonry drill bit and drill a hole in the cement with a diameter as determined by the concrete an- chor, at each of the marks on the equipment pad.

  • Page 13: Plumbing Connections

    Note: Be advised that when pool equipment is located below the pool surface a leak can result in large-scale water loss or flooding. Pentair is not responsible for such water loss or flooding or dam- age.

  • Page 14: Multiple Unit Installation

    The Pentair heat pump may be used in conjunction with a gas or electric heater or any combination of heat sources including solar. All heat sources must be plumbed in series to work correctly and efficiently.

  • Page 15: Electrical Connections

    Installation Electrical Connections General Information Wiring connections must be made exactly as shown in the wiring diagram found on the inside of the heat pump access panel; see the wiring diagrams on pages 33, 35 and 37. The UltraTemp Heat Pump must include a definite means of grounding and bonding. There is a ground lug inside the heat pump electrical compartment.
  • Page 16 Installation Electrical Connections (Continued) Figure 7: Location of Electrical Panel Optional pump output (10A max): • P1 = 230 V~ Active output to pump • P2 = 230 V~ Neutral output to pump 230 V ~ 230 V ~ 10A RS-485 Figure 8: Electrical Connections Page 16...

  • Page 17: Configuration

    Configuration Configuration Control Panel ULTRATEMP HX HIGH PERFORMANCE HEAT PUMP TIMER MENU DOWN ON/OFF (CLOCK) (SET) (HEAT/COOL) (DEFROST) (UNLOCK) Figure 9: Control Panel Ref Icon Function Heat Mode This icon will show if the UltraTemp is on and is in Heating mode. The UltraTemp will heat the water until the set temperature is reached.
  • Page 18 Configuration Control Panel (Continued) Keypad Lock This icon will show if the keypad is locked. The keypad will automati- cally lock after a period of inactivity. To unlock, hold the power button for 5 seconds. Clock This shows the current time. To adjust the time, hold the TIMER but- ton for 5 seconds.

  • Page 19: Setting The Clock

    Configuration Setting the Clock 1. On the main interface screen, press and hold for 5 seconds to enter into clock setting inter- TIMER face. (CLOCK) 2. The clock will begin flashing, press to modify the hours. The hours of the clock will start TIMER (CLOCK) flashing, press...

  • Page 20: Menu / Setting Parameters

    Configuration Menu / Setting Parameters 1. On main interface screen, press for 5 seconds to enter into parameter setting menu. Press MENU (SET) buttons to navigate to each parameter. Refer to table below for a list of all param- DOWN eters.

  • Page 21: Menu / Query Parameters

    Configuration Menu / Query Parameters 1. On main interface screen, press to enter into parameter query menu. Press MENU DOWN buttons to navigate to each parameter. Refer to table below for a list of all parameters. (SET) (HEAT/COOL) (DEFROST) 2. Press at any time to confirm settings and go back to main interface.

  • Page 22: Heating / Cooling Mode

    Configuration Heating / Cooling Mode The UltraTemp heat pump can cool as well as heat the water. To switch from heating mode to cooling mode (and vice-versa): 1. On main interface screen, hold for five seconds. 2. The ‘ s un’ icon will change to a ‘ s now-flake’ icon, indicating that the UltraTemp is in cooling mode. (HEAT/COOL) 3.
  • Page 23 Electrical Installation Configuration Turning Pump Sampling Mode On/Off The UltraTemp heat pump can run a dedicated circulation pump, which can operate in either always on (inside of scheduled times) or in a sampling mode. Sampling mode will turn the circulation pump on every 30 minutes to sample the water temperature.

  • Page 24: Connecting The Heat Pump To Automation

    Automation Connection Connecting the Heat Pump to Automation - Cut the 230V on the automation and on the heat pump - Run a three conductor cable from the heat pump to the Speedeo or the Intelipool - Strip the conductors 7mm. Insert the wires into the heat pump three screw terminals. - Respect the order of the wires - Do NOT disconnect or wire around the 230V terminal blocks, around the thermostat, pressure switch, high limit switch or other safety devices.

  • Page 25: Wiring With Intellipool - Intp-1010B, Wiring With Speedeo - Sb-Pf-Spo-003C

    Automation Connection Connecting the Heat Pump to Automation Wiring with Speedeo - SB-PF-SPO-003C 230 V ~ RS-485 Wiring with Intellipool - INTP-1010B RS-485 Figure 12: Automation Connections Page 25...

  • Page 26: Maintenance & Troubleshooting

    Owner Inspection Pentair recommends that you inspect your heat pump on a continual basis and especially after abnor- mal weather conditions. The following basic guidelines are suggested for your inspection: 1. Make sure the front of the unit is accessible for future service.

  • Page 27: Professional Maintenance And Service

    Maintenance & Troubleshooting Maintenance & Troubleshooting Continued The UltraTemp® Heat Pump will produce condensation (water) while in operation. The heat pump base is designed to allow the condensation to exit through the bottom drain port when the unit is running. The condensation will increase as the outdoor air humidity level increases.
  • Page 28 Maintenance & Troubleshooting Maintenance & Troubleshooting Continued 3. Turn on the filter pump to supply water to the heat pump. Open the filter air bleeder and circulate water through the system long enough to bleed all the air out of the pool system. Check for leaks in and around the heat pump.

  • Page 29: Troubleshooting

    • The clock and the day of the week are set correctly, adjust if necessary. If you cannot correct the fault yourself, please contact Pentair for after-sales service. System Protections / Error Codes When an error occurs or the protection mode is set automatically,the wired controller will display an error code as below.
  • Page 30 Maintenance & Troubleshooting Code Failure Possible reasons Remedy Er03 Water flow switch failure 1) Inadequate water flow 1) Check the pump 2) Water flow switch dam- 2) Replace the water flow aged switch 3) Main PCB damaged 3) Replace the PCB Er04 Anti-freeze protection in This function occurs when...
  • Page 31 Maintenance & Troubleshooting System Protections / Error Codes (Continued) Code Failure Possible reasons Remedy Er21 Ambient temp sensor failure 1) Sensor open circuit 1) Check the sensor connec- 2) Sensor short circuit tion 3) Main PCB damaged 2) Replace the sensor 3) Replace the main PCB Er23 Low outlet water temp pro-...

  • Page 32: Replacement Parts

    Appendix Replacement Parts ULTRATEMP HX HEAT PUMP ® UTHP-9-HX-R32 & UTHP-12-HX-R32 ULTRATEMP HX REPLACEMENT PARTS ULTRATEMP HX REPLACEMENT PARTS Part Part Item Description Item Description 803115 FRONT PANEL 803100 TOP COVER 803101 AMBIENT AIR TEMP SENSOR 803117 FAN BLADE & NUT 803118 FAN MOTOR &...

  • Page 33: Wiring Diagrams

    Appendix Wiring Diagrams Wiring Diagram: UltraTemp 9kW & 12kW HX-R32 models Page 33...

  • Page 34: Replacement Parts

    Appendix Replacement Parts ULTRATEMP HX HEAT PUMP ® UTHP-15-HX-R32 ULTRATEMP HX REPLACEMENT PARTS ULTRATEMP HX REPLACEMENT PARTS Part Part Item Description Item Description 803128 FRONT PANEL 803126 TOP COVER 803101 AMBIENT AIR TEMP SENSOR 803134 FAN BLADE & NUT 803135 FAN MOTOR &...

  • Page 35: Wiring Diagrams

    Appendix Wiring Diagrams Wiring Diagram: UltraTemp 15kW HX-R32 models Page 35...

  • Page 36: Replacement Parts

    Appendix Replacement Parts ULTRATEMP HX HEAT PUMP ® UTHP-17-HX-R32 ULTRATEMP HX REPLACEMENT PARTS ULTRATEMP HX REPLACEMENT PARTS Item Part No. Description Item Part No. Description 803126 TOP COVER 803153 GRILL 803101 AMBIENT AIR TEMP SENSOR 803128 FRONT PANEL 803102 COIL TEMP SENSOR 803134 FAN BLADE &...

  • Page 37: Wiring Diagrams

    Appendix Wiring Diagrams Wiring Diagram: UltraTemp 17kW HX-R32 models Page 37...

  • Page 38: Environmental Information

    Environmental Information Environmental Information This equipment contains fluorinated greenhouse gases covered by the Kyoto Protocol. It should only be serviced or dismantled by professional trained engineers. This equipment contains R32 refrigerant in the amount as stated in the specification. Do not vent R32 into the atmosphere: R32, is a fluorinated greenhouse gas with a Global Warming Potential (GWP) = 675.
  • Page 39 This device contains R32. Never use a refrigerant other than R32. Any other gaseous body mixed with R32 could cause abnormally high pressure and lead to a failure or pipes bursting and injuring people. When carrying out repairs or maintenance work, never use copper tubes Jess than 0.8 mm thick.
  • Page 40 Eco Select brand is clearly our “greenest” and most efficient choice. PENTAIR AQUATIC SYSTEMS © 2019 Information contained here-in remains the property of Pentair. Any reproduction, display, publication, modification or distribution is strictly prohibited without the prior written permission of Pentair International SRL.

This manual is also suitable for:

Ultratemp uthp-9-hx-r32Ultratemp uthp-12-hx-r32Ultratemp uthp-15-hx-r32Ultratemp uthp-17-hx-r32

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