Table of Contents
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Error Messages
Display
Paper Jam
Clear Zone A
Paper Jam
Clear Zone A,B
Paper Jam
Clear Zone B
Paper Jam
Clear Zone B,C
Paper Jam
Clear Zone C
Paper Jam
Clear Zone D
Paper Jam
Clear Zone E
Paper Jam
Clear Zone E,F
Paper Jam
Clear Zone F
Paper Jam
Clear Zone G
Paper Jam
Clear Zone G,H
Paper Jam
Clear Zone H
Paper jam
Clear MPT / Env
Out of toner
replace EP Cart.
EP cartridge
not in position
EP cartridge
mismatch
EP cartridge
failure
Quick Reference Guide
Check Zone A (Face-down tray, upper left cover, fuser area, and Trays
1, 2, and 3) for a paper jam. Open the upper left cover and remove any
paper found (see page 5-9 ). If the paper is in the fuser area, carefully
remove the paper without touching the fuser (see page 5-10 ).
Check Zone A (described above) and Zone B (middle left cover area
and Trays 1, 2, and 3) for a paper jam. Remove any paper found. (See
page 5-9 and 5-12 .)
Check Zone B (middle left cover area and Trays 1, 2, and 3). Open the
upper left cover and remove any paper found. (See page 5-12 .)
Check Zone B (described above) and Zone C (lower left cover and
Trays 4 and 5) for a paper jam. Remove any paper found.
(See pages 5-12 and 5-14 .)
Check Zone C (lower left cover and Trays 4 and 5) for a paper jam.
Remove any paper found. (See page 5-14 .)
Check Zone D (Trayless Duplex area) for a paper jam. Remove any
paper found. (See page 5-16 .)
Check Zone E (docking cover area) for a paper jam. Remove any paper
found. (See page 5-18 .)
Check Zone E (described above) and Zone F (the horizontal transport
area). Remove any paper found. (See page 5-18 .)
Check Zone F (the horizontal transport area). Remove any paper found.
(See page 5-18 .)
Check Zone G (Finisher top cover area) for a paper jam. Remove any
paper found. (See page 5-19 .)
Check Zone G (described above) and Zone H (Finisher exit cover area).
Remove any paper found. (See page 5-19 .)
Check Zone H (Finisher exit cover area) for a paper jam. Remove any
paper found. (See page 5-19 .)
Check the MPT and Envelope Feeder for a paper jam. Remove any
paper found. (See pages 5-20 and 4-21 .)
Prepare a new EP Cartridge.
Reposition EP Cartridge.
Replace EP Cartridge.
Re-do printing operation. If the EP Cartridge fails again, replace it.
Description/Action
19
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