HP Pre3 User Manual page 208

IMPORTANT If you want to add a Google Calendar account on your
smartphone, make sure your Gmail account includes Google Calendar before
you add your Google account on your smartphone. By default, Gmail accounts
do not automatically include Google Calendar. If you don't already have a
Gmail account, go to mail.google.com
Calendar to your Gmail account, go to
your Gmail account name and password. When prompted, add Google
Calendar to your account.
• Verify the default calendar account. When a new calendar event is
created on the smartphone, it syncs with the default account (see
Customise Calendar).
• Manually sync Calendar (see
online accounts).
NOTE You should see a notification at the bottom of your screen when the
account starts to sync. You may have to wait up to 30 minutes after a sync
operation starts for your data to appear if the data is located in an online
account.
• Delete the account on the smartphone and then re-create it (see
Accounts application to edit or delete an online account
Accounts application to set up an online
Some of my calendar information is missing
• If the missing calendar information is from an Exchange account, make
sure the email account is set up as an Exchange account, not a POP or
IMAP account. An Exchange account that is set up as a POP or IMAP
account cannot sync calendar information (see
settings).
• Verify that your calendar information is correct in your online account.
• Verify that the calendar information is correct on the smartphone.
• Note the following and determine if the missing information is actually
available for syncing:
• Google accounts sync events one month back and two months
forward.
• Yahoo! accounts sync events one month back and three months
forward.
208 Chapter 14 : Troubleshooting
and create one. To add Google
google.com/calendar and log in using
Manually synchronise Calendar with your
and Use the
account).
Change account login
• Exchange accounts sync events two weeks back and unlimited
forward.
• Sync your Calendar accounts (see
your online
• Set the Default Account (see
My calendar data is in the wrong field
• If your incorrect calendar data is being synced from an online account,
update the calendar information in your online account. If your
incorrect calendar data is being backed up with your HP webOS
Account, update your calendar information on your smartphone.
• Manually synchronise Calendar (see
with your online
• Open Date & Time
smartphone are using the same time zone setting. If not, change the
time zone either on the smartphone or in the online account so that the
time zones match.
Use the
I have duplicate calendar events
• If the events are from an online account, delete the account from your
smartphone (see
online account), log in to the account on your computer and delete any
duplicate data and then add the account to your smartphone again
(see Use the Accounts application to set up an online
• If the events are in your HP webOS Account, turn off Backup (see
HP webOS Account information from the
calendar events on your smartphone (see
on Backup again (see
webOS Account).
Calendar notifications are not working
• Make sure that the ringer switch is on and that the ringer switch volume
is set to at least 50% (see
Manually synchronise Calendar with
accounts).
Customise Calendar).
Manually synchronise Calendar
accounts).
and check whether the online account and the
Use the Accounts application to edit or delete an
server), delete the duplicate
Delete an
Manually back up information to your HP
Set ringer switch settings).
account).
Erase
event) and then turn