Toshiba Satellite P10 series User Manual page 153

DVD Super Multi drive
For more information, refer to Chapter 4, Operating Basics.
Problem
You cannot access a
CD/DVD in the drive
Hardware and system checklist
Procedure
Make sure the drive's drawer is securely closed. Press
gently until it clicks into place.
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label facing
up.
A foreign object in the drawer could block laser light
from reading the CD/DVD. Make sure there is no
obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral cleaner.
See the Media care section in Chapter 4 for details on
cleaning.
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