NETGEAR CG3000D-1CXNAS User Manual
NETGEAR CG3000D-1CXNAS User Manual

NETGEAR CG3000D-1CXNAS User Manual

Wireless cable gateway
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350 East Plumeria Drive
San Jose, CA 95134
USA
May 2010
202-10666-01
v1.0
Wireless Cable Gateway
CG3000D-1CXNAS

User Manual

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Summary of Contents for NETGEAR CG3000D-1CXNAS

  • Page 1: User Manual

    Wireless Cable Gateway CG3000D-1CXNAS User Manual 350 East Plumeria Drive San Jose, CA 95134 May 2010 202-10666-01 v1.0...
  • Page 2: Technical Support

    Wireless Cable Gateway CG3000D-1CXNAS © 2010 by NETGEAR, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of NETGEAR, Inc.
  • Page 3: Table Of Contents

    Viewing the Gateway Status ........21...
  • Page 4 Using LEDs to Troubleshoot........39 Connecting to the Gateway’s Main Menu ......39 Troubleshooting the ISP Connection .
  • Page 5: Chapter 1 Connecting To The Internet

    Connecting to the Internet For help installing the gateway, see the Wireless Cable Gateway CG3000D-1CXNAS Quick Install Guide. This chapter describes how to configure your gateway’s Internet connection and includes these sections: on page 6. • “Gateway Front Panel” on page 7.
  • Page 6: Gateway Front Panel

    Off: No Ethernet device is detected on the Ethernet port. • Button Description Turn the wireless radio in the gateway on and off. The wireless radio is on by default. The LED located below this button indicates if the wireless radio is on or off. Wireless On/Off Pushing this button opens a 2-minute window for the gateway to connect with other WPS-enabled devices.
  • Page 7: Gateway Rear Panel

    “Factory Default Settings” in Appendix Logging Into Your Gateway You can log in to the gateway to view or change its settings. Links to Knowledge Base and documentation are also available on the gateway main menu. To connect to the gateway you must use a computer configured for Note: DHCP (most computers are).
  • Page 8 Wireless Cable Gateway CG3000D-1CXNAS When you have logged in, if you do not click Logout, the gateway waits for 5 minutes after no activity before it automatically logs you out. To log in to the gateway: On the computer that is connected to the gateway with an Ethernet cable, type http://192.168.0.1 in the address field of your Internet browser.
  • Page 9: Viewing The Basic Settings

    Select Static IP only if your ISP has assigned you a permanent, fixed (static) IP • address. If you select Static IP, more fields appear on the screen. Fill in these fields so the gateway can connect to the Internet: Static IP Address. The fixed IP address that your ISP has assigned to you.
  • Page 10: Chapter 2 Wireless Configuration

    13. To wirelessly connect to the “Using Push 'N' Connect (WPS) Wireless Setup” gateway, a computer or wireless device must be configured with the same wireless settings as the gateway. The default wireless network name (SSID) for the gateway is Wireless. NETGEAR •...
  • Page 11: Manually Configuring Wireless Settings

    WPA or WPA2 Wireless Security By default the gateway is set up to work with both WPA and WPA2 wireless security. (This security option is already selected.) You can specify the Network Key, which works like a password to access the wireless network.
  • Page 12: Wep Security

    Keep Existing Settings checkbox is selected. See on page 17. “Advanced Wireless Settings” Configure your wireless computers with the same WPA2 or WPA settings as your gateway so that you will be able to connect. WEP Security...
  • Page 13: Using Push 'N' Connect (Wps) Wireless Setup

    Using Push 'N' Connect (WPS) Wireless Setup Push 'N' Connect (WPS) can be a quick way to automatically set up your gateway’s wireless network and set up your wireless computer to connect to it at the same time. WPS, also called Wi-Fi Protected Setup, is relatively new technology, so before you decide to use it, check to make sure your wireless computers and devices support WPS.
  • Page 14: Using The Wps Button

    “Using a PIN” Using the WPS Button You can use the WPS button to automatically set up wireless settings in your gateway and to set up your wireless computer to connect to it. The first time you use WPS it will assign a random network name Note: (SSID) and a random passphrase to your wireless network.
  • Page 15: Using A Pin

    In the main menu, select WPS Settings. The Add WPS Client screen displays. Any computer or wireless device that will wirelessly connect to the gateway is a client. After it is added as a client, it will be able to automatically connect to the gateway. Select the PIN radio button.
  • Page 16: Wi-Fi Multimedia

    (this could happen if there is a lot of interference), set this field to On so that you are notified when a package is lost. To conserve battery power in smaller devices that are connected to the gateway, set the Power Save Support field to On.
  • Page 17: Advanced Wireless Settings

    • WPS Settings Disable Router’s PIN Selecting this checkbox disables the PIN that WPS clients use to connect to the gateway with the PIN method. Normally this checkbox is cleared, which is the default setting. Keep Existing Settings If a WPS client is added the gateway automatically selects this checkbox.
  • Page 18: Start Configure Button

    You can use access control to specify which wireless computers or devices can connect to the gateway based on their MAC addresses. If you do not set up access control, any wireless computer or device that is configured with the correct SSID and wireless security settings will be allowed to access to your wireless network.
  • Page 19 MAC address to the Access List. Otherwise you will lose your wireless connection when you click Apply. You must then access the gateway from a wired computer, or from a wireless computer that is on the access control list, to make any further changes.
  • Page 20: Chapter 3 Managing Your Network

    Managing Your Network This chapter describes how to perform network management tasks with your gateway. When you log in to the gateway (see on page 7), these tasks are grouped “Logging Into Your Gateway” under Maintenance. This chapter includes: Viewing the Gateway Status.
  • Page 21: Viewing The Gateway Status

    Wireless Cable Gateway CG3000D-1CXNAS Viewing the Gateway Status Use the Modem Status screen to see hardware and firmware details about the gateway and basic status information. In the main menu, under Maintenance, select Gateway Status. The following table describes the fields displayed in this screen...
  • Page 22: Viewing The Connection Status

    The gateway automatically goes through the following steps in the provisioning process: Scan and lock the downstream frequency, and then link back in upstream direction. • Obtain an IP address for the gateway itself. Then the gateway assigns an IP address for • the connected PC.
  • Page 23: Backing Up And Restoring Your Settings

    Backing Up and Restoring Your Settings The configuration settings of the gateway are stored in a configuration file in the gateway. To save or restore the backup settings: In the main menu, under Maintenance, select Backup Settings.
  • Page 24: Viewing The Event Log

    • and select the previously saved backup file. Then click Restore. A message notifies you when the gateway has been restored to previous settings. Then, the gateway restarts, which takes about one minute. When restoring configuration settings, do not interrupt the process...
  • Page 25: Running The Diagnostic Ping Utility

    Wireless Cable Gateway CG3000D-1CXNAS Running the Diagnostic Ping Utility From the Diagnostics screen you can use Ping. To use diagnostics: Log in to the gateway as described in on page 7. “Logging Into Your Gateway” In the main menu, under Maintenance, select Diagnostics.
  • Page 26: Chapter 4 Advanced Settings

    Advanced Settings This chapter describes how to customize your network through the advanced settings on your gateway. When you log in to the gateway (see on page 7), these “Logging Into Your Gateway” tasks are grouped under Advanced. This chapter includes: on page 27.
  • Page 27: Mac Filtering

    Wireless Cable Gateway CG3000D-1CXNAS MAC Filtering By default, the gateway allows any connected PC to access the Internet through. The MAC Filtering screen lets you block specific computers, based on their MAC address, from access to the Internet on selected days and times.
  • Page 28: Ip Filtering

    Wireless Cable Gateway CG3000D-1CXNAS IP Filtering By default, any computer will be allowed access to the internet through your gateway. You can use IP filtering to block specific computers based on their IP addresses from access to the Internet on selected days and times.
  • Page 29: Port Blocking

    Wireless Cable Gateway CG3000D-1CXNAS Port Blocking You can use port blocking to block outbound traffic on specific ports. Outbound traffic rules control access to outside resources from local users.The default rule is to allow all access from the LAN side to the outside. You can use port blocking to add predefined or custom rules to specify exceptions to the default rule.
  • Page 30: Port Forwarding

    Internet. The rule tells the Gateway to direct inbound traffic for a particular service to one local server or computer based on the destination port number. This is also known as port forwarding.
  • Page 31: Considerations For Port Forwarding

    A computer makes an outgoing connection using a port number defined in the Port Triggering table. The gateway records this connection, opens the incoming port or ports associated with this entry in the Port Triggering List, and associates them with the PC.
  • Page 32: Dmz Host

    There are security issues with doing this, so only set up the DMZ host if you are willing to risk open access. If you do not define a DMZ host the gateway discards any undefined service requests. To set up a DMZ host: In the main menu, under Advanced, select DMZ Host.
  • Page 33: Lan Ip Setup

    The LAN IP screen allows you to configure LAN services such as the IP address of the gateway and DHCP. The TCP/IP and DHCP default values work fine in most cases. If you disable the DHCP server, you will need to assign to your...
  • Page 34: Reserving An Ip Address For Dhcp Use

    Your password can be up to 16 characters. To manage this gateway through the Internet, you need its public IP Address, as seen from the Internet. This public IP address is allocated by your ISP. But if your ISP account uses a dynamic IP address, the address can change each time you connect to your ISP.
  • Page 35 Allow Remote Management If selected, remote management is enabled, and connection from the (HTTP/HTTPS) CM interface Internet to this gateway with HTTP and HTTPS is possible. The correct port number must be used when connecting Allow Remote Management If selected, remote management is enabled, and connection from the (HTTP/HTTPS) CM interface Internet to this gateway with HTTP and HTTPS is possible.
  • Page 36: Configuring Universal Plug And Play (Upnp)

    You can select LAN interface (local managemetn), CM Interface (remote Allow Management via SSH management), or WAN Interface (remote management) in order to connect to the gateway from the Internet. The correct port number must be used when connecting Configuring Universal Plug and Play (UPnP) Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed.
  • Page 37 Wireless Cable Gateway CG3000D-1CXNAS gateway were opened by that device. The UPnP Portmap Table also displays the protocol for the port that was opened and if that port is still active for each IP address. Perform one of the following actions: Click Apply to save your settings.
  • Page 38: Chapter 5 Troubleshooting

    Tip: software updates at http://www.netgear.com/support. Basic Functions After you have turned on power to the gateway, you should do the following: Check to see that the Power LED is on. Check that the numbered Ethernet LEDs come on momentarily. After a few seconds, check that the local port link LEDs are lit for any local ports that are connected.
  • Page 39: Using Leds To Troubleshoot

    Check the Ethernet connection between the computer and the gateway as described in • the previous section. Make sure that your PC’s IP address is on the same subnet as the gateway. If you are • using the recommended addressing scheme, your PC’s address should be in the range of 192.168.0.10 to 192.168.0.254.
  • Page 40: Troubleshooting The Isp Connection

    Web browser may be caching the old configuration. Troubleshooting the ISP Connection If your gateway is unable to access the Internet and your Cable Link LED is on, you may need to register the cable MAC address and/or device MAC address of you gateway with your cable service provider.
  • Page 41: Testing The Lan Path To Your Gateway

    Wireless Cable Gateway CG3000D-1CXNAS Testing the LAN Path to Your Gateway You can use ping to verify that the LAN path to your gateway is set up correctly. To ping the gateway from a PC running Windows 95 or later: From the Windows toolbar, click on the Start button and select Run.
  • Page 42: Wireless Performance And Gateway Location

    Wireless Cable Gateway CG3000D-1CXNAS Check that your PC has the IP address of your gateway listed as the default gateway. If • the IP configuration of your PC is assigned by DHCP, this information will not be visible in your PC’s Network Control Panel. Verify that the IP address of the gateway is listed as the default gateway.
  • Page 43: Appendix A Default Settings And Technical Specifications

    • “Technical Specifications” Factory Default Settings You can return the gateway to its factory settings. On the bottom of the gateway, press and hold the Restore Factory Settings button for over 7 seconds. The gateway resets, and returns to its factory settings. Your device will return to the factory configuration settings shown in the following table.
  • Page 44 Wireless communication Enabled SSID name The last 3 octets of the Wi-Fi MAC address Security WPA/WPA2 The default WPA/WPA2 passphrase is the 13-character serial number of the gateway. Broadcast SSID Enabled Transmission speed Auto Country/region United States (varies by region)
  • Page 45: Technical Specifications

    Wireless Cable Gateway CG3000D-1CXNAS Technical Specifications The following table describes the technical specifications for the gateway. Technical Specifications Network protocol and Data and Routing Protocols: TCP/IP, DHCP server and client, DNS relay, NAT standards compatibility (many-to-one), TFTP client, VPN pass through (IPSec, PPTP)
  • Page 46: Appendix B Related Documents

    Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link Windows XP and Vista Wireless http://documentation.netgear.com/reference/enu/winzerocfg/index.htm Configuration Utilities Internet Networking and TCP/IP http://documentation.netgear.com/reference/enu/tcpip/index.htm Addressing Wireless Communications...
  • Page 47: Appendix C Notification Of Compliance

    Notification of Compliance Certificate of the Manufacturer/Importer It is hereby certified that the TBD has been suppressed in accordance with the conditions set out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example, test transmitters) in accordance with the regulations may, however, be subject to certain restrictions.
  • Page 48 Wireless Cable Gateway CG3000D-1CXNAS Europe – EU Declaration of Conformity Marking by the above symbol indicates compliance with the Essential Requirements of the R&TTE Directive of the European Union (1999/5/EC). This equipment meets the following conformance standards: EN300 328, EN301 489-17, EN60950 For complete DoC please visit the NETGEAR EU Declarations of Conformity website at: http://kb.netgear.com/app/answers/detail/a_id/11621/...
  • Page 49 Wireless Cable Gateway CG3000D-1CXNAS EDOC in Languages of the European Community Nederlands Hierbij verklaart NETGEAR Inc. dat het toestel Radiolan in overeenstemming is [Dutch] met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Malti [Maltese] Hawnhekk, NETGEAR Inc., jiddikjara li dan Radiolan jikkonforma mal-htigijiet essenzjali u ma provvedimenti ohrajn relevanti li hemm fid-Dirrettiva 1999/5/EC.
  • Page 50: Canadian Department Of Communications Radio Interference Regulations

    Wireless Cable Gateway CG3000D-1CXNAS This device may not cause harmful interference, and • • This device must accept any interference received, including interference that may cause undesired operation. FCC Radio Frequency Interference Warnings & Instructions This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 51: Index

    4-33 configuration LEDs backup 3-23 troubleshooting 5-39 erasing 3-23 logging in logging out logs 3-24 default gateway field (Basic Settings) DHCP 4-34 reserved IP address 4-34 MAC filtering 4-27 server 4-33 Modem Status 3-21 DMZ Host 4-32 DNS primary and secondary server...
  • Page 52 Wireless Cable Gateway CG3000D-1CXNAS TCP/IP network, troubleshooting 5-40 technical specifications A-45 troubleshooting 5-38 ISP connection 5-40 LEDs 5-39 ping utility 5-40 TCP/IP network 5-40 Universal Plug and Play (UPnP) 4-36 2-13 keys 2-13 passphrase 2-13 Wi-Fi Protected Setup (WPS) Push ’N’ Connect...

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