NETGEAR CAX30 User Manual
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NETGEAR CAX30 User Manual

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User Manual
Nighthawk AX6 AX2700 WiFI Cable Modem
Router
Model CAX30
May 6 2020
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

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  • Page 1 User Manual Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 NETGEAR, Inc. May 6 2020 350 E. Plumeria Drive San Jose, CA 95134, USA...
  • Page 2 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Support Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

  • Page 3: Table Of Contents

    Contents Chapter 1 Hardware Setup Unpack Your Modem Router...............9 Front panel LEDs and buttons.............9 Rear Panel....................12 Position Your Modem Router............13 Install and Activate Your Modem Router.........14 Connect Your Modem Router to a Computer......14 Activate Your Internet Service............16 Perform a Speed Test..............17 Chapter 2 Specify Your Internet Settings Specify the Cable Connection Starting Frequency......19 View Modem Router Initialization.............20...
  • Page 4 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Set up a default DMZ server..............41 Change the Router’s Device Name..........42 Change the LAN TCP/IP settings............42 Specify the IP addresses that the router assigns......44 Disable the DHCP server feature in the router.......45 Manage reserved LAN IP addresses..........46...
  • Page 5 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Erase the settings................76 Restore the settings...............77 Remote access..................78 Set up remote management............78 Use remote access.................79 Remotely access your router using the Nighthawk app....79 Disable LED blinking or turn off LEDs..........80 Set your time zone................80 Set the NTP Server................81...
  • Page 6 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Create a ReadyCLOUD account..........103 Register your router with ReadyCLOUD........103 Chapter 9 Use VPN to Access Your Network Set up a VPN connection..............106 Specify VPN Service in the Router..........106 Install OpenVPN Software...............107 Install OpenVPN Software on Your Windows Computer..107...
  • Page 7 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 You cannot log in to the router............130 You cannot access the Internet............131 Troubleshoot Internet browsing.............133 Changes are not saved..............133 Troubleshoot WiFi connectivity............134 Troubleshoot your network using the ping utility......134 Test the LAN path to your router..........134 Test the path from a Windows-based computer to a remote device....................135...

  • Page 8: Chapter 1 Hardware Setup

    • Unpack Your Modem Router • Front panel LEDs and buttons • Rear Panel • Position Your Modem Router • Install and Activate Your Modem Router For more information about the topics covered in this manual, visit the support website at support.netgear.com.

  • Page 9: Unpack Your Modem Router

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Unpack Your Modem Router Your package contains the modem router, Ethernet cable, and power adapter. Figure 1. Package contents Front panel LEDs and buttons Status LEDs are located on the front of the modem router. The WiFi and WPS buttons are also located on the front.
  • Page 10 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Figure 2. Modem router LEDs and buttons You can use the LEDs to verify status and connections. The following table lists and describes each LED on the top panel of the modem router.
  • Page 11 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Table 1. LED descriptions Description Power • Solid white. Power is supplied to the modem router. • Off. No power is supplied to the modem router. • Solid red. Thermal cutoff mode. Power off the modem router, let it cool, and move it away from heat sources (such as a TV, DVD player, or speakers) and keep it vertical in open air.

  • Page 12: Rear Panel

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Table 1. LED descriptions (Continued) 2.4 GHz radio • Solid white. The 2.4 GHz WiFi radio is operating. • Blinking. The router is sending or receiving WiFi traffic. • Off. The 2.4 GHz WiFi radio is off.

  • Page 13: Position Your Modem Router

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Figure 3. Modem router rear panel Position Your Modem Router The modem router lets you access your network anywhere within the operating range of your WiFi network. However, the operating distance or range of your WiFi connection can vary significantly depending on the physical placement of your modem router.

  • Page 14: Install And Activate Your Modem Router

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 • Place the modem router away from electrical devices such as these: Ceiling fans Home security systems Microwaves Computers Base of a cordless phone 2.4 GHz cordless phone • Place the modem router away from large metal surfaces, large glass surfaces, and...
  • Page 15 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 3.5A Figure 4. Connect the modem router directly to a computer Note: Before you connect your modem router and contact your cable Internet provider, collect your cable account number, account phone number, and login information (your email address or user name and password).

  • Page 16: Activate Your Internet Service

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 For information about how to activate your Internet service, see Activate Your Internet Service on page ?. Activate Your Internet Service Before you activate your Internet service, gather the following information: •...

  • Page 17: Perform A Speed Test

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To activate your Internet service: 1. Visit your cable Internet provider’s website and follow the onscreen instructions to activate your Internet service. 2. If you are unable to activate your Internet service using the instructions on your cable Internet provider’s website, call your cable Internet provider for support.

  • Page 18: Chapter 2 Specify Your Internet Settings

    Specify Your Internet Settings Usually, the quickest way to set up the modem router to use your Internet connection is to allow the modem router to detect the Internet connection when you first access the modem router with an Internet browser. You can also customize or specify your Internet settings.

  • Page 19: Specify The Cable Connection Starting Frequency

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Specify the Cable Connection Starting Frequency The starting frequency is automatically generated. For most Internet connections, you do not need to specify this information. If you must enter a starting frequency, contact your Internet provider.

  • Page 20: View Modem Router Initialization

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 View Modem Router Initialization You can track the initialization procedure of the modem router and get details about the downstream and upstream cable channel. The time is displayed after the modem router is initialized.

  • Page 21: Manually Set Up The Internet Connection

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Manually Set Up the Internet Connection In most situations, you do not need to change these settings. We recommend that you use the default settings for DHCP because most cable Internet services provide the IP address through DHCP.

  • Page 22: Change The Mtu Size

    MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
  • Page 23 Table 4. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use VPN, and is the default value for NETGEAR routers, adapters, and switches. Specify Your Internet Settings User Manual...
  • Page 24 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Table 4. Common MTU sizes (Continued) 1472 Maximum size to use for pinging. (Larger packets are fragmented.) 1468 Used in some DHCP environments. 1460 Usable by AOL if you do not send or receive large email attachments, for example.

  • Page 25: Chapter 3 Connect To The Network And Access The Modem Router

    Connect to the Network and Access the Modem Router This chapter contains the following sections: • Connect to the Network • Types of Logins • Log In to the Modem Router...

  • Page 26: Connect To The Network

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Connect to the Network You can connect to the modem router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

  • Page 27: Types Of Logins

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 3. Join the WiFi network and enter the WiFi password. The password is on the modem router label. Your computer or mobile device connects to the WiFi network. Types of Logins Separate types of logins serve different purposes.
  • Page 28 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The first time you log in to the modem router, you are prompted to change the admin password and set up security questions. You must enter these settings before you can access the Internet.

  • Page 29: Chapter 4 Control Access To The Internet

    Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter contains the following sections: • Enable access control to allow or block access to the Internet •...

  • Page 30: Enable Access Control To Allow Or Block Access To The Internet

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Enable access control to allow or block access to the Internet You can use access control to block or allow access to the Internet through your router. To set up access control: 1.

  • Page 31: Use Keywords To Block Internet Sites

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The list displays. 8. To allow the WiFi-enabled computer or mobile device you’re currently using to continue to access the Internet, select the check box next to your computer or device, and click the Allow button.
  • Page 32 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 • Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov. • Enter a period (.) to block all Internet browsing access. 7. Click the Add Keyword button.

  • Page 33: Block Services From The Internet

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Block services from the Internet You can block Internet services on your network based on the type of service. You can block the services all the time or based on a schedule.

  • Page 34: Delete Keywords From The Blocked List

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 • Only This IP Address. Block services for a single computer. • IP Address Range. Block services for a range of computers with consecutive IP addresses on your network. • All lP Addresses. Block services for all computers on your network.

  • Page 35: Manage Network Access Control Lists

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To specify a trusted computer: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password.

  • Page 36: Schedule When To Block Internet Sites And Services

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 5. Select the Turn on Access Control radio button. 6. Click the View list of allowed devices not currently connected to the network link. The list displays. 7. Select the check box for a device.

  • Page 37: Set Up Security Event Email Notifications

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Your settings are saved. Set up security event email notifications The router can email you its logs of router activity. The log records router activity and security events such as attempts to access blocked sites or services.
  • Page 38 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 10. To send alerts when someone attempts to visit a blocked site, select the Send Alerts Immediately check box. Email alerts are sent immediately when someone attempts to visit a blocked site.

  • Page 39: Chapter 5 Manage Network Settings

    Manage Network Settings The router comes ready for WiFi, Ethernet, and USB connections. You can customize the router’s network settings. We recommend that you install the router and connect it to the Internet before you change its network settings. This chapter contains the following sections: •...

  • Page 40: View Or Change The Wan Settings

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 View or change the WAN settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port.

  • Page 41: Set Up A Default Dmz Server

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 5. Click the Apply button. Your settings are saved. Set up a default DMZ server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT).

  • Page 42: Change The Router's Device Name

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Your settings are saved. Change the Router’s Device Name The router’s default device name is based on its model number. This device name displays in the file manager when you browse your network.
  • Page 43 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To change the LAN TCP/IP settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens.

  • Page 44: Specify The Ip Addresses That The Router Assigns

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 If you changed the LAN IP address of the router, you are disconnected when this change takes effect. 9. To reconnect, close your browser, relaunch it, and log in to the router.

  • Page 45: Disable The Dhcp Server Feature In The Router

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Your settings are saved. The router delivers the following address information to any LAN device that requests a DHCP address: • An IP address from the range that you define • Subnet mask •...

  • Page 46: Manage Reserved Lan Ip Addresses

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Manage reserved LAN IP addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server.

  • Page 47: Edit A Reserved Ip Address

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Edit a reserved IP address To edit a reserved address entry: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net.

  • Page 48: Use The Wps Wizard For Wifi Connections

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 5. Select the radio button next to the reserved address that you want to delete. 6. Click the Delete button. The address is removed. Use the WPS Wizard for WiFi connections The WPS Wizard helps you add a WPS-enabled device to your WiFi network without typing the WiFi password.

  • Page 49: Specify Basic Wifi Settings

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Specify Basic WiFi Settings The router comes with preset security. This means that the WiFi network name (SSID), network key (password), and security option (encryption protocol) are preset in the factory. You can find the preset SSID and password on the router label.

  • Page 50: Change The Wifi Mode

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The name can be up to 32 characters long and it is case-sensitive. The default SSID is randomly generated and is on the router label. If you change the name, make sure to write down the new name and keep it in a safe place.

  • Page 51: Change The Transmission Power Control

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 4. Select Wireless. The Wireless Settings page displays. 5. In the Wireless Network (2.4 GHz b/g/n) section, select a WiFi mode from the Mode menu. • Up to 54 Mbps. This mode allows 802.11n, 802.11g, and 802.11b devices to join the network but limits 802.11n devices to functioning at up to 54 Mbps.

  • Page 52: Change The Wifi Password Or The Wifi Security

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To change the transmission power control: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens.

  • Page 53: Set Up A Guest Wifi Network

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The BASIC Home page displays. 4. Select Wireless. The Wireless Settings page displays. 5. To change the 2.4 GHz or 5 GHz WiFi password, enter a new password in the Password (Network Key) field.
  • Page 54 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The WiFi mode of the guest WiFi network depends on the WiFi mode of the main WiFi network. For example, if you configure the WiFi mode for the main WiFi network as Up to 54 Mbps in the 2.4 GHz band, the guest WiFi network also functions in the Up to 54...
  • Page 55 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 • Guest Wireless Network Name (SSID). The SSID is the 2.4 GHz or 5 GHz guest WiFi network name. The default 2.4 GHz SSID is NETGEAR_Guest. The default 5 GHz SSID NETGEAR-5G_Guest.

  • Page 56: Control The Wifi Radios

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Control the WiFi radios The router’s internal WiFi radios broadcast signals in the 2.4 GHz and 5 GHz ranges. By default, they are on so that you can connect over WiFi to the router. When the WiFi radios are off, you can still use an Ethernet cable for a LAN connection to the router.

  • Page 57: Set Up A Wifi Schedule

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 • Turn on the WiFi radio. Select the Enable Wireless Router Radio check box. 6. Click the Apply button. Your settings are saved. Set up a WiFi schedule You can turn off the WiFi signal from your router at times when you do not need a WiFi connection.

  • Page 58: Specify Wps Settings

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Specify WPS settings Wi-Fi Protected Setup (WPS) lets you join the WiFi network without typing the WiFi password. To specify WPS settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 59: Enable Or Disable Implicit Beamforming

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Enable or disable implicit beamforming Implicit beamforming means that the router can use information from WiFi clients that support beamforming to improve the WiFi signal. To enable or disable implicit beamforming: 1.

  • Page 60: Ethernet Port Aggregation

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To enable or disable airtime fairness: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens.

  • Page 61: Set Up Ethernet Port Aggregation

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Figure 5. Ethernet port aggregation Set Up Ethernet Port Aggregation If you are connecting a switch, make sure that your switch supports 802.3ad LACP. To set up Ethernet port aggregation: 1. Set up Ethernet port aggregation on your device before connecting it to your router.

  • Page 62: View Or Change The Modem Router Ethernet Port Aggregation Mode

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 e. Select an Ethernet port aggregation mode (note that Ethernet port aggregation is disabled by default): • Enable (LACP-IEEE 803.3ad). The router communicates with the device connected to Ethernet ports 4 and 5 on your router, and checks to see if Ethernet port aggregation is supported on the device.

  • Page 63: Get Multi-Gig Internet With Internet Port Aggregation

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 • Disable. This mode is selected by default. This mode disables Ethernet port aggregation on your router. Ethernet ports 4 and 5 can be used as independent Ethernet ports. • Enable (LACP-IEEE 803.3ad). The router communicates with the device connected to Ethernet ports 4 and 5 on your router, and checks to see if Ethernet port aggregation is supported on the device.
  • Page 64 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 65: Chapter 6 Manage Your Router

    Manage Your Router This chapter describes the router settings for administering and maintaining your router and home network. The chapter contains the following sections: • Update the router firmware • Change the admin password • Enable admin password recovery • Recover the admin password •...

  • Page 66: Update The Router Firmware

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Update the router firmware You can log in to the router and check if new firmware is available, or you can manually load a specific firmware version to your router. Check for new firmware and update the router The router firmware (routing software) is stored in flash memory.

  • Page 67: Manually Upload Firmware To The Router

    To manually upload a firmware file to your router: 1. Download the firmware for your router from the NETGEAR Download Center, save it to your desktop, and unzip the file if needed. Note: The correct firmware file uses an .img or .chk extension.

  • Page 68: Change The Admin Password

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Change the admin password The admin password is the one you specified the first time you logged in. You can change this password. Note: The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols.

  • Page 69: Recover The Admin Password

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

  • Page 70: View Information About The Router And The Internet And Wifi Settings

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 A login window opens. 9. With your recovered password, log in to the router. View information about the router and the Internet and WiFi settings You can view router information, the Internet port status, and WiFi settings.

  • Page 71: Display The Statistics Of The Internet Port

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Display the statistics of the Internet port To display the statistics of the Internet port: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 72: Check The Internet Connection Status

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 6. To change the polling frequency, enter a time in seconds in the Poll Interval field and click the Set Interval button. To stop the polling entirely, click the Stop button.

  • Page 73: View And Manage Logs Of Router Activity

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 6. To release (stop) the Internet connection, click the Release button. 7. To renew (restart) the Internet connection, click the Renew button. 8. To exit the screen, click the Close Window button.

  • Page 74: View Devices Currently On The Network

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 You must set up email notifications in order to receive the logs. The router to emails the logs to the address that you specified when you set up email notifications. For more information, see Set up security event email notifications on page 37.
  • Page 75 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To monitor Internet traffic: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password.

  • Page 76: Manage The Router Configuration File

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 10. Click the Apply button. The Internet Traffic Statistics section helps you to monitor the data traffic. 11. To update the Traffic Statistics section, click the Refresh button. 12. To display more information about the data traffic on your router and to change the poll interval, click the Traffic Status button.

  • Page 77: Restore The Settings

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To erase the settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password.

  • Page 78: Remote Access

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The file is uploaded to the router and the router restarts. WARNING: Do not interrupt the restoration process. Remote access You can access your router over the Internet to view or change its settings. You must know the router’s WAN IP address to use this feature.

  • Page 79: Use Remote Access

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 • Only This Computer. Allow access from a single IP address on the Internet. Enter the IP address to be allowed access. • IP Address Range. Allow access from a range of IP addresses on the Internet.

  • Page 80: Disable Led Blinking Or Turn Off Leds

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Disable LED blinking or turn off LEDs The LEDs on the top panel of the router indicate activities and behavior. You can disable LED blinking for network communications, or turn off all LEDs except the Power LED.

  • Page 81: Set The Ntp Server

    7. Click the Apply button. Your settings are saved. Set the NTP Server By default, the router uses the NETGEAR NTP server to sync the network time. You can change the NTP server to your preferred NTP server. To set the NTP server: 1.

  • Page 82: Specify Readydlna Media Server Settings

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Specify ReadyDLNA media server settings By default, the router acts as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players.

  • Page 83: Return The Router To Its Factory Default Settings

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Return the router to its factory default settings Under some circumstances (for example, if you lost track of the changes that you made to the router settings or you move the router to a different network), you might want to erase the configuration and reset the router to factory default settings.
  • Page 84 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To erase the settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password.

  • Page 85: Chapter 7 Share Usb Storage Devices Attached To The Router

    • View network folders on a storage device • Add a network folder on a USB storage device • Edit a network folder on a USB storage device • Safely remove a USB storage device For more information about ReadySHARE features, visit netgear.com/readyshare.

  • Page 86: Usb Device Requirements

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 USB device requirements The router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB devices that the router supports, visit kb.netgear.com/app/answers/detail/a_id/18985/~/readyshare-usb-drives-compatibility-list. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB storage device.

  • Page 87: Access A Storage Device Connected To The Router From A Windows-Based Computer

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Access a storage device connected to the router from a Windows-based computer To access the USB storage device from a Windows-based computer: 1. Connect a USB storage device to a USB port on your router.

  • Page 88: Access A Storage Device That Is Connected To The Router From A Mac

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 6. Right-click the USB device and select Map network drive. The Map Network Drive window opens. 7. Select the drive letter to map to the new network folder. 8. Click the Finish button.

  • Page 89: Back Up Windows-Based Computers With Readyshare Vault

    By default, the USB storage device is available to all computers on your local area network (LAN). 3. Download ReadySHARE Vault from netgear.com/readyshare and install it on each Windows-based computer. 4. Launch ReadySHARE Vault.

  • Page 90: Set Up A Usb Hard Drive On A Mac

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Note: The following instructions might be different depending on the macOS your computer is using. For more instructions about backing up your computer with Time Machine, see the Apple support site.

  • Page 91: Prepare To Back Up A Large Amount Of Data

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Prepare to back up a large amount of data Before you back up a large amount of data with Time Machine, we recommend that you follow this procedure. To prepare to back up a large amount of data: 1.
  • Page 92 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 3. If your USB HDD uses a power supply, connect it. You must use the power supply when you connect the USB HDD to the router. When you connect the USB HDD to the router’s port, it might take up to two minutes before it is ready for sharing.

  • Page 93: Enable Ftp Access Within Your Network

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Enable FTP access within your network File Transfer Protocol (FTP) lets you download (receive) and upload (send) large files faster. To enable FTP access within your network: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 94: Add A Network Folder On A Usb Storage Device

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The USB Storage (Advanced Settings) page displays. 5. Scroll down to the Available Networks Folder section to view the following settings: • Share Name. If only one USB device is connected, the default share name is USB_Storage.

  • Page 95: Edit A Network Folder On A Usb Storage Device

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 6. Click the Create Network Folder button. The Add Folder window opens. If this window does not open, your web browser might be blocking pop-ups. If it is, change the browser settings to allow pop-ups.

  • Page 96: Safely Remove A Usb Storage Device

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The BASIC Home page displays. 4. Select ADVANCED > USB Functions > ReadySHARE Storage. The USB Storage (Advanced Settings) page displays. 5. In the Available Network Folders section, select the USB storage device.

  • Page 97: Chapter 8 Use Dynamic Dns To Access Usb Storage Devices

    Use Dynamic DNS to Access USB Storage Devices Through the Internet With Dynamic DNS, you can use the Internet to access USB devices attached to the router’s USB ports when you’re not home. This chapter contains the following sections: • Set up and manage Dynamic DNS •...

  • Page 98: Set Up And Manage Dynamic Dns

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Set up and manage Dynamic DNS Internet service providers (ISPs) assign numbers called IP addresses to identify each Internet account. Most ISPs use dynamically assigned IP addresses. This means that the IP address can change at any time.

  • Page 99: Your Personal Ftp Server

    With your customized free URL, you can use FTP to access your network when you aren’t home through Dynamic DNS. To set up your FTP server, you must register for a NETGEAR Dynamic DNS (DDNS) service account and specify the account settings. See Set up a new Dynamic DNS account on page 100.

  • Page 100: Set Up A New Dynamic Dns Account

    12. Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. Specify a DNS account that you already created If you already created a Dynamic DNS account with NETGEAR, No-IP, or DynDNS, you can set up the router to use your account.

  • Page 101: Change The Dynamic Dns Settings

    • No-IP account or DynDNS account. In the User Name field, type the user name for your account. • NETGEAR account. In the Email field, type the email address for your account. 10. In the Password (6-32 characters) field, type the password for your DDNS account.

  • Page 102: Access Usb Storage Devices Through The Internet

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To change your settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password.

  • Page 103: Remotely Access A Usb Device Using Readycloud

    Remotely access a USB device using ReadyCLOUD NETGEAR ReadyCLOUD for routers lets you remotely access files stored on a USB storage device that is connected to the router. Before you can use ReadyCLOUD, you must create a ReadyCLOUD account and register your router.
  • Page 104 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 When you connect the USB storage device to the router’s USB port, it might take up to two minutes before it is ready for sharing. By default, the USB storage device is available to all computers on your local area network (LAN).

  • Page 105: Chapter 9 Use Vpn To Access Your Network

    Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access. The chapter contains the following sections: • Set up a VPN connection •...

  • Page 106: Set Up A Vpn Connection

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Set up a VPN connection A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t home. This type of VPN access is called a client-to-gateway tunnel. The computer is the client, and the router is the gateway.

  • Page 107: Install Openvpn Software

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 6. To change the service type, scroll down and select the TCP radio button. 7. To change the port, scroll down to the Service Port field, and type the port number that you want to use.
  • Page 108 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 9. In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link. 10. Download and install the Open VPN software on your computer, click the openVPN-install-xxx.exe file. 11. Click the Next button.
  • Page 109 For a client device with Windows 64-bit system, the VPN client is installed at C:\Program files\OpenVPN\config\ by default. 18. For a client device with Windows, modify the VPN interface name to NETGEAR-VPN: a. On your computer, go to the Networks page. If you are using Windows 10, select Control Panel >...

  • Page 110: Install Openvpn Software On Your Mac Computer

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 c. Select the local area connection and change its name (not its device name) to NETGEAR-VPN. If you do not change the VPN interface name, the VPN tunnel connection will fail.

  • Page 111: Install Openvpn Software On An Ios Device

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Install OpenVPN Software on an iOS Device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: 1.

  • Page 112: Use A Vpn Tunnel On Your Windows Computer

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens.
  • Page 113 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the router is 192.x.x.x. The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x. If you experience a conflict, change the IP scheme either for your home network or for the network with the client VPN computer.

  • Page 114: Use Vpn To Access The Router's Usb Device And Media

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Use VPN to Access the Router’s USB Device and Media To access a USB device and download files from your Windows-based computer using VPN: 1. On your Windows-based computer, open the Windows file manager and select Network.

  • Page 115: Set Up Vpn Client Internet Access In The Router

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Set Up VPN Client Internet Access in the Router By default, the router is set up to allow VPN connections only to your home network, but you can change the settings to allow Internet access. Accessing the Internet remotely through a VPN might be slower than accessing the Internet directly.

  • Page 116: Use A Vpn Tunnel To Access Your Internet Service At Home

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To allow VPN clients to access only your home network: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net.
  • Page 117 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 4. When the VPN connection is established, launch your Internet browser. Use VPN to Access Your Network User Manual...

  • Page 118: Chapter 10 Manage Port Forwarding And Port Triggering

    Manage Port Forwarding and Port Triggering You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter contains the following sections: • Manage Port Forwarding to a Local Server •...

  • Page 119: Manage Port Forwarding To A Local Server

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Manage Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.

  • Page 120: Add A Custom Port Forwarding Service

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 11. Click the Add button. The service displays in the menu. Add a Custom Port Forwarding Service The router lists default services and applications that you can use in port forwarding rules.

  • Page 121: Edit A Port Forwarding Service

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 You can enter a port range and fixed ports in one rule, for example, external (30–50, 78, 100–102), internal (40–60, 99, 200–202). With this rule, external ports 30–50 are forwarded to internal ports 40–60.

  • Page 122: Delete A Port Forwarding Entry

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Delete a Port Forwarding Entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net.

  • Page 123: How The Router Implements The Port Forwarding Rule

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 How the Router Implements the Port Forwarding Rule The following sequence shows the effects of a port forwarding rule: 1. When you type the URL www.example.com in your browser, the browser sends a web page request message with the following destination information: •...

  • Page 124: Add A Port Triggering Service

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Add a Port Triggering Service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net.

  • Page 125: Enable Port Triggering

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Enable Port Triggering To enable port triggering: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens.
  • Page 126 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 also allow incoming traffic on port 113 to reach the originating computer.” The following sequence shows the effects of this port triggering rule: 1. You open an IRC client program to start a chat session on your computer.

  • Page 127: Chapter 11 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your router. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information. The chapter contains the following sections: •...

  • Page 128: Quick Tips

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network If you must restart your network, follow this sequence: 1. Turn off and unplug the modem.

  • Page 129: Troubleshoot With The Leds

    • Make sure that the power adapter is securely connected to your router and securely connected to a working power outlet. • Make sure that you are using the power adapter that NETGEAR supplied for this product. • If the Power LED blinks slowly and continuously, the router firmware is corrupted.

  • Page 130: Internet Or Ethernet Lan Port Leds Are Off

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 If all LEDs are still lit one minute after power-up, do the following: • Cycle the power to see if the router recovers. • Press and hold the Reset button to return the router to its factory settings.

  • Page 131: You Cannot Access The Internet

    IP address, you don’t need to reset the router to factory default settings. • If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information.
  • Page 132 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 3. Enter http://www.routerlogin.net. A login window opens. 4. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in.

  • Page 133: Troubleshoot Internet Browsing

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 If your computer obtains its information from the router by DHCP, reboot the computer and verify the gateway address. • You might be running login software that is no longer needed.

  • Page 134: Troubleshoot Wifi Connectivity

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Troubleshoot WiFi connectivity If you are experiencing trouble connecting over WiFi to the router, try to isolate the problem: • Does the WiFi device or computer that you are using find your WiFi network? If not, check the WiFi LED on the router.

  • Page 135: Test The Path From A Windows-Based Computer To A Remote Device

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To ping the router from a Windows-based computer: 1. From the Windows toolbar, click the Start button and select Run. 2. In the field provided, type ping followed by the IP address of the router, as in this example: ping www.routerlogin.net...
  • Page 136 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 3. If you do not receive replies, check the following: • Check to see that IP address of your router is listed as the default gateway for your computer. If DHCP assigns the IP configuration of your computers, this information is not visible in your computer Network Control Panel.

  • Page 137: Chapter 12 Supplemental Information

    Supplemental Information This appendix covers the following topics: • Factory Settings • Technical Specifications...

  • Page 138: Factory Settings

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Factory Settings You can return the modem router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the modem router for at least seven seconds.

  • Page 139: Technical Specifications

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Table 5. Factory default settings (Continued) WiFi WiFi communication Enabled SSID name See the modem router label Security WPA2-PSK (AES) Broadcast SSID Enabled Country/region United States RF channel (2.4 GHz) Auto...
  • Page 140 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Table 6. Modem router specifications (Continued) 2 x 2 OFDM/OFDMA DOCSIS 3.1 32 x 8 SCQAM DOCSIS 3.0 WiFi Maximum WiFi signal rate complies with the IEEE 802.11 standard. Radio data rates...

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