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Y our guide to TELUS Satellite TV
This guide explains everything you need to know about your new TELUS Satellite TV service . It will help you understand how it works, ensure
you make the most of all the exciting features, and provide you with handy tips for troubleshooting .
Where to find information on your account
To check your TELUS Satellite TV account or to make changes to your programming package, please call
About Satellite TV reception
Satellite TV uses satellites in orbit over the earth to deliver television and audio programming . The satellites stay aligned over one place on the
surface of the earth, so once your satellite dish is aimed, it won't have to move to follow them .
Weather interference
Heavy rain, snow or dense cloud cover can sometimes reduce the satellite signal, which may interrupt your service . Your service will return
after the weather condition has passed . The TELUS installer will aim the satellite dish during installation to get the strongest signal and help
prevent rain and snow from causing interruptions .
Solar interference
Twice a year, as the sun orbits the earth, the sun moves to a position behind the satellite . This event occurs during a few days at the beginning
of each spring and fall . During these brief periods, you won't be able to access your programming . This will only last a few minutes .
Connecting to your home phone
Your satellite receiver is equipped with a standard telephone jack and must be connected to an active home phone line . Once connected,
you can order Pay Per View events and channels using your remote control, use the Interactive TV weather features, and access other services
from TELUS Satellite TV such as onscreen Call Display (see full instructions on Connecting your home phone on page 17) .
Screensaver
Whenever the receiver is turned off using your remote control or front panel power button, you'll see the TELUS logo moving around
your TV screen . This feature is included to assure you that the connections between your receiver and TV haven't been lost . Press
or the power button on the front panel of your receiver to resume watching programming .
Quick tip
Turning your receiver off when you're not watching
TV will ensure your software is kept up-to-date.
310-MYTV
(6988) .
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