TELUS Salellite TV User Manual
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TELUS Salellite TV User Manual

TELUS Salellite TV User Manual

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Summary of Contents for TELUS Salellite TV

  • Page 1 TELUS Satellite TV HD receiver User guide...

  • Page 2: Table Of Contents

    Connecting to your TELUS Satellite TV antenna . . . . . . . . . . . . . . . . .
  • Page 3 T able of contents Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Timer type .
  • Page 4 TELUS Satellite TV Terms of Service . . . . . . . . . . . . . . . . .

  • Page 5: Welcome

    Digital surround sound . ® TELUS Satellite TV also gives you digital features that regular TV can’t offer . Take advantage of the Interactive Programming Guide that lets you instantly find your shows by date, time and theme . There are a host of other great features including Call Display...

  • Page 6: Important Safety Instructions

    Important safety instructions Do not use this device near water . Clean only with a dry cloth . Do not block any ventilation openings . Install in accordance with the instructions . Do not install near any heat sources such as radiators, heat registers, stoves or other devices (including amplifiers) that produce heat . Do not defeat the safety purpose of the polarized or grounding-type plug .

  • Page 7: Safety Tips

    Safety tips Unplug the receiver from the AC power outlet before cleaning The use of accessories or attachments not recommended by the receiver manufacturer will void the Limited Warranty Do not place the receiver in an enclosure such as a cabinet without proper ventilation Do not stack the receiver on top of or below other electronic devices Operate the receiver using only the type of power source indicated on the marking label .

  • Page 8: Your Guide To Telus Satellite Tv

    Y our guide to TELUS Satellite TV This guide explains everything you need to know about your new TELUS Satellite TV service . It will help you understand how it works, ensure you make the most of all the exciting features, and provide you with handy tips for troubleshooting .

  • Page 9: Your Telus Hd Receiver

    Y our TELUS HD receiver Front view Use this as a reference for all of the functions and connections of your receiver . Smart card door – Slot for smart card for future use Arrows – Moves selection up or down Power –...
  • Page 10 Y our TELUS HD receiver Back view RCA video/audio (out) – These connections are ideal for VCRs and older TVs; the audio ports can be used independently if other video connections have been used Optical audio (out) – This is an all digital audio connection, ideal for audio receivers HDMI (out) –...

  • Page 11: Connecting Your System

    Connecting your system This chapter is the perfect place to find out how to connect the receiver to your TV and stereo equipment . You’ll find the following information particularly helpful if you decide to move your receiver or if you get a new TV, VCR or DVD player . Connecting your audio and video Connect the audio and video outputs on your receiver to the audio and video inputs on your TV .
  • Page 12 Connecting your system Connecting your video Connect the video outputs on your receiver to the video inputs on your T V . Component video cables Best setup Use this if you are connecting with component video cables. Power A component cable provides high quality video to your HDTV . Connect the component cable between your receiver and TV .
  • Page 13 Connecting your system Connecting your audio Connect the audio outputs on your receiver to the audio inputs on your TV or A/V receiver . A/V receiver with an optical cable A/V receiver Best setup Optical In Use this if you are connecting surround sound through an A/V receiver with an optical cable.

  • Page 14: Your Remote Control

    Y our remote control Tired of multiple remotes? The TELUS Satell i te TV remote is universal and works with most TVs, DVD players, VCRs and A/V receivers . You can also use this remote to control Personal Video Recorder (PVR) features if you’ve added an external hard drive . For information on programming your remote, please see pages 23 –...
  • Page 15 Y our remote control Low battery warning When you see a low battery warning message on your screen, the batteries in your remote control need to be replaced . Your remote uses 4 AAA batteries . When you need to replace them, insert new batteries into the back panel on the bottom of your remote . Quick tip If your remote control doesn’t seem to be working very well (for example, you have to press more than once to turn the...

  • Page 16: Connection And Setup

    If required, set up your HDTV to display in the format you desire . Some HDTVs will automatically adjust to the resolution setting on your receiver . Connecting to your TELUS Satellite TV antenna Before you can begin connecting your receiver to your TELUS Satellite TV antenna, you must first complete the previous sections on connecting your TV to the receiver .

  • Page 17: Connecting Your Home Phone

    You may be able to use a wireless phone jack; however, this may not support all the features such as onscreen Call Display . If you have subscribed to TELUS High Speed or equivalent you may have to install a DSL filter to successfully connect with TELUS Satellite TV .

  • Page 18: Connecting An External Hard Drive

    Connecting an external hard drive Connect an external hard drive to your receiver to enable recording functionality . Y ou can pause, replay and record live TV and see 9 days ahead in the Interactive Programming Guide instead of only 2 . The receiver is a single tuner , which means you can record only one show at a time . The hard drive you use should meet these specifications: 7200 RPM Between 40 GB and 1 .0 TB of capacity...

  • Page 19: Attaching An External Hard Drive

    Connecting an external hard drive Removing an external hard drive Press to open the onscreen guide . to highlight My PVR and press Remove PVR to highlight and press A pop-up window will appear asking you to confirm that you want to remove the external hard drive . Press to highlight and press Remove your hard drive when the pop-up window indicates it is safe to .

  • Page 20: Using Your Telus Satellite Tv Service

    . Surf zones TELUS Satellite TV channels are organized by surf zones . That way, categories like sports, news or lifestyle are all grouped together so you can easily surf through your favourite channels .
  • Page 21 Using your TELUS Satellite TV service Quick tip If the menu option has a number next to it, you can press that number button on your remote so you don’t need to highlight the option first. List of menus PROGRAM GUIDE Accesses the onscreen guide THEMES &...

  • Page 22: Using Text Fields

    Using your TELUS Satellite TV service Using text fields When you use features on the receiver you might be required to enter information, such as the name of a movie, into areas known as text fields . You have 2 ways to enter the information: to navigate the onscreen keypad .

  • Page 23: Setting Up Your Remote To Control Other Devices

    Using your TELUS Satellite TV service Setting up your remote to control other devices To use your remote to control other devices such as a TV, VCR, DVD player, tuner or A/V receiver, you must first program it to control them .
  • Page 24 Using your TELUS Satellite TV service Setting up your remote control using device code tables INSTRUCTIONS ADDITIONAL INFORMATION Turn the device on . Use the device’s front panel buttons or the remote control . Find the brand name of the device in the tables If the brand isn’t listed, see Setting up your remote...
  • Page 25 Using your TELUS Satellite TV service Setting up your remote control using device codes scan If the code for your device isn’t listed in the tables starting on page 70, use this procedure to scan the remote control’s memory for the device code .
  • Page 26 Using your TELUS Satellite TV service Finding device codes INSTRUCTIONS ADDITIONAL INFORMATION Press and hold the appropriate mode button until For example, hold for a TV until all of the other all the other mode buttons light up, and then let go mode buttons light .

  • Page 27: Controlling An A/V Receiver

    Using your TELUS Satellite TV service Controlling an A/V receiver Use the following remote control buttons to control your A/V receiver . Set up the remote as described on pages 23 to 26 . Press to set the remote to AUX mode ( will stay lit for 2 seconds) .

  • Page 28: Switching Between Tv And Device Volume Control

    Using your TELUS Satellite TV service Switching between TV and device volume control When you set up the remote to control a TV, the mute and volume buttons control the TV volume . However, if you want to use the AUX mode to control an A/V receiver and the device has a volume setting, you can set up the remote to control that device’s volume instead of the TV’s...

  • Page 29: Using The Onscreen Guide

    Using your TELUS Satellite TV service Using the onscreen guide Use the guide to find out which shows are on now and which ones are coming up . The program guide shows programs on now and up to 2 days in advance .

  • Page 30: Using The Browse Banner

    Using your TELUS Satellite TV service Using the browse banner With the browse banner, you can check what other programs are on, without interrupting your viewing . When the browse banner is open you’ll see the program banner information relating to the current program at the top of the screen and also at the bottom left of the screen .

  • Page 31: Using Search

    Using your TELUS Satellite TV service Using search Use search to find your favourite shows . This feature will search all channels and find programs that match keywords that you enter . Press to open the search screen . Title...

  • Page 32: Using Search History

    Using your TELUS Satellite TV service Using search history Your receiver creates a history of all of your previous searches, which you can reuse instead of typing the information again . Quick tip Use the edit or delete options to change or delete search keywords.

  • Page 33: Timers

    Timers A timer is used to schedule which programs you want to either tune into or be reminded about . For most timers you select a specific program on a specific channel and how often you want the timer to occur . Timer type There are 3 types of timers: Auto Tune...

  • Page 34: Timer Options

    Timers Timer options The timer options screen lets you set the following: Start Early – Begins recording a few minutes early End Late – Continues recording after the scheduled program ends to adjust the number of minutes . Special considerations when using timers For locked programs –...

  • Page 35: Setting Up An Automatic Timer

    Timers Setting up an automatic timer An automatic timer lets you set a timer to record a program every time it appears in the program guide . Even if the program’s scheduled viewing time changes, the program will still automatically be recorded . Press to find the program using the onscreen guide or press to open the browse banner .

  • Page 36: Setting Up A Manual Timer

    Timers Setting up a manual timer With a manual timer, the start and end times are set by you and don’t follow the program guide information . This is useful for sports and other live events that often go into overtime . Press to open the main menu .

  • Page 37: Deleting A Timer

    Timers Deleting a timer When you no longer need a timer you can easily delete it . Press to open the main menu . Timers to highlight and press Press to access the timers list and to scroll and highlight the timer to delete . Navigate to Delete and press...

  • Page 38: Timers When Connected To An External Hard Drive

    Timers when connected to an external hard drive Once you’ve attached an external hard drive, you can record programs and customize timers . You can also edit start and end times . Editing a timer Press to open the main menu . Timers to highlight and press...

  • Page 39: Setting Up A Vu! Pass Timer

    Timers when connected to an external hard drive Setting up a Vu! Pass timer Vu! Pass lets you create timers to automatically record programs based on your search criteria . When the receiver finds programs that meet your criteria, it automatically records them . For example, if you saw a movie in the theatres and want to watch it again as soon as it shows on a movie channel, use the Exact Match and Title function and type in the exact title of the movie .

  • Page 40: Pay Per View (Ppv)

    . 3D programming 1800 French On Demand For the most current PPV channel guide, visit telus . c om/tv . Prices subject to change . Press to open the onscreen guide and navigate to select Pay Per View event from the onscreen guide .

  • Page 41: Reviewing Ppv Purchases

    Pay Per View (PPV) Reviewing PPV purchases Press to open the main menu . to highlight System Setup and press Purchase History to highlight and press Press and use to scroll through the Purchase History list . Done Highlight and press when finished .

  • Page 42: Favourites Lists

    Favourites lists You can customize the onscreen guide to display only the channels you want to view by selecting a default favourites list or creating your own favourites list . Selecting a default favourites list Press twice . to highlight one of the following lists: All Chan –...

  • Page 43: Naming Favourites Lists

    Favourites lists Naming favourites lists You can name your favourites lists whatever you want, up to 8 characters in length . Press to open the main menu . Preferences to highlight and press to highlight Favourites and press Press to access the lists and use to highlight the one you want to edit .

  • Page 44: Selecting A Favourites List

    Favourites lists Selecting a favourites list Press twice to open the favourites list screen . to highlight the default channel list or favourites list you want to view and press Y ou can also set your receiver to instantly change between the lists by repeatedly pressing instead of selecting from the list .

  • Page 45: Locks

    Locks With locks, you are in charge of the content your family watches by blocking programming based on ratings or channels . When you block by rating, all higher ratings will also be blocked . When you’ve locked the receiver, if you try to access a locked item or open the locks menu, the receiver displays a message prompting you to enter your password .

  • Page 46: Creating Your Password

    Locks Creating your password Your receiver doesn’t come programmed with a password, so before using locks you’ll need to set one up . Press to open the main menu . Locks to highlight and press to highlight Lock System and press Enter a 4 digit password using the number buttons on your remote and press Enter the password again using the number buttons on your remote and press Changing your password...

  • Page 47: Locking And Unlocking Your Receiver

    Locks Locking and unlocking your receiver Press to open the main menu . to highlight Locks and press If your receiver is locked, enter your password using the buttons on your remote and press Navigate to Lock System Unlock System and press .

  • Page 48: Locking By Channel

    Locks Locking by channel You can lock any channel, including PPV . This type of lock keeps anyone from viewing these channels unless they enter the correct password . Press to open the main menu . Locks to highlight and press If your receiver is locked, enter your password using the buttons on your remote and press to highlight Channel Locks...

  • Page 49: Locking Or Unlocking Pay Per View Channels

    Locks Locking or unlocking Pay Per View channels Locking by channel This type of lock keeps anyone from viewing all PPV channels . To lock specific PPV channels, please refer to on page 48 . Press to open the main menu . Locks to highlight and press...

  • Page 50: Hiding Adult Content

    Locks Hiding adult content When you hide adult channels you prevent the program guide, lists of themes and the browse banner from showing them . It also prevents anyone from choosing these channels by using or the number buttons on your remote . Press to open the main menu .

  • Page 51: Locking Or Unlocking The Front Panel

    Locks Locking or unlocking the front panel This lock keeps anyone from using the front panel buttons unless they enter the correct password; however, it doesn’t lock the remote control buttons . Press to open the main menu . Locks to highlight and press If your receiver is locked, enter your password using the buttons on your remote and press...

  • Page 52: Call Display On Your Tv

    With Call Display, an onscreen pop-up window shows you the name and number of who is calling . You can then choose to take the call or wait until the show is over . In order to receive onscreen Call Display, you must subscribe to Call Display on your TELUS home phone and ensure that your phone line is connected to your receiver .

  • Page 53: Viewing Your Call Display History

    Call Display on your TV Viewing your Call Display history Simply follow these instructions to view and delete numbers from your Call Display history . Press to open the main menu . System Setup to highlight and press to highlight Caller ID History and press Press...

  • Page 54: Receiver Customization

    Receiver customization Changing languages for descriptive video Some programs, such as movies, indicate at the beginning whether an alternate language or descriptive video is available . An alternate language applies only to the audio part of a program and doesn’t change the language used in the menus displayed by the receiver .

  • Page 55: Using Closed Captioning

    Receiver customization Using closed captioning Your receiver offers many options for closed captioning (CC) so you can personalize it to suit your needs . Your receiver generates these closed captions, so to enable closed captions, follow these instructions . Press to open the main menu .

  • Page 56: Using Dolby Digital Surround Sound

    Receiver customization Using Dolby Digital surround sound Dolby Digital gives you the ability to experience programs in awesome surround sound . An external decoder is required to enjoy this feature; please refer to your decoder user’s guide for further information . Not all programs contain Dolby Digital sound .

  • Page 57: Changing The Onscreen Channel Order

    Receiver customization Changing the onscreen channel order You can set up the onscreen guide to list channels in descending or ascending order . If you don’t set a channel order, the program guide lists the channels in descending order . Press to open the main menu .

  • Page 58: Resetting To Factory Defaults

    Receiver customization Resetting to factory defaults You can reset your receiver to discard any changes you’ve made except for locks . Resetting the receiver to factory default settings also Chan, All Sub All HD discards all favourites lists except the lists .

  • Page 59: Enabling Inactivity Standby

    Receiver customization Enabling inactivity standby If your receiver is on for a period of time without any activity, the inactivity standby feature turns off the receiver so it can receive the latest software updates automatically . It will also improve the reliability of your receiver . Enabling this feature is recommended . Quick tip Select Defaults to reset the changes...

  • Page 60: Personal Video Recorder (Pvr)

    The features in this section are only available if you’ve installed an external hard drive. Attach an external hard drive to take full control of your TV viewing and turn your TELUS Satellite TV HD receiver into a PVR . Y ou’ll have the power to pause, replay and record live TV with the touch of a button .

  • Page 61: Using Slow Motion And Frame By Frame

    Personal Video Recorder (PVR) The features in this section are only available if you’ve installed an external hard drive. Using slow motion and frame by frame Take full advantage of your PVR and use the slow motion, frame-by-frame advance or reverse features while you watch live TV . Reverse slow motion Press and then press...

  • Page 62: Recording Programs

    Personal Video Recorder (PVR) The features in this section are only available if you’ve installed an external hard drive. Recording programs Recording a single episode Press Navigate to highlight the future program that you want to record and press Frequency to highlight ONCE .

  • Page 63: Watching A Recording

    Personal Video Recorder (PVR) The features in this section are only available if you’ve installed an external hard drive. Watching a recording My PVR Press to open the screen . to select from the list of recorded programs and press to highlight Start, Start Over Resume...

  • Page 64: Recording Options

    Personal Video Recorder (PVR) The features in this section are only available if you’ve installed an external hard drive. Recording options When you set up a timer to record a live program you can choose from the following options: Stop Recording Manually –...

  • Page 65: Troubleshooting Tools

    Check your TV or sound system speakers . Onscreen Call Display isn’t working. Check that you’ve subscribed to Call Display on your TELUS home phone . Check that you’ve connected the phone line to the phone jack on the back of the receiver .
  • Page 66 . If you want to have access to a Pay Per View event on all your receivers you will of the receivers. need to order by calling 1 - 866 - 68 - ORDER (67337) or visiting telus .com/payperview . A timer for a program that is repeated, like a If you’ve selected Once as the timer frequency, it will only work once .

  • Page 67: Resetting Your Receiver

    Troubleshooting tools Resetting your receiver To reset your receiver press and hold on the front of the receiver until the TV goes blank . It’ll take a few minutes for your receiver to reset and come back on . When you reset your receiver it may have to download an updated guide . If this is the case, it might take longer for the receiver to come back on .

  • Page 68: Device Code Tables

    Device code tables Your universal remote control can be programmed to work with most TVs, DVD players, VCRs and A/V receivers . If you change or replace your TV or your compatible device, you will need to reprogram your remote control . Please use the codes listed below and on the following pages .
  • Page 69 Device code tables CODES CODES Olevia 508 557 559 642 649 655 676 726 766 773 726 735 736 735 736 737 812 817 Onwa 541 657 737 812 817 Optimus Kawasho 548 561 573 652 654 Optonica 521 605 607 Kenwood 506 573 652 654 656 Orion...
  • Page 70 Device code tables CODES CODES Sanyo Totevision 542 590 652 683 526 658 Toyomenko Schneider Universal 543 690 Scotch Vector Research Scott 526 534 541 600 652 654 655 657 Victor 662 682 696 701 Video Concepts Sears 523 534 542 563 590 595 601 604 Vidtech 505 573 627 652 653 654 617 627 631 635 645 646 650 652...
  • Page 71 Device code tables CODES CODES Emerson MGN Technology 505 508 509 511 512 518 534 559 568 588 590 618 676 678 Midland Finlandia Minolta Finlux 549 556 588 Mitsubishi 512 562 567 568 570 571 595 Fisher 549 581 584 588 610 Motorola Fuji 544 588 675...
  • Page 72 Device code tables CODES DVD PLAYER CODES Scott Bose 508 534 559 590 758 811 Sears Broksonic 549 581 584 595 610 676 678 656 752 Sharp Clarion 512 585 595 607 625 Shintom Classic Shogun CyberHome Singer Daewoo 657 859 Sony Denon 500 501 502 504 768 778...
  • Page 73 Device code tables DVD PLAYER CODES TUNER/AMPLIFIER CODES Toshiba Technics 616 646 672 735 736 814 815 819 643 644 652 768 804 805 843 825 826 827 828 834 846 Toshiba Yamaha 737 739 Victor Zenith 673 824 Yamaha 663 730 731 732 733 823 834 841 CODES TUNER/AMPLIFIER...

  • Page 74: Frequently Asked Questions (Faqs)

    . If this does not solve the problem, try resetting Yes, all TV channels on TELUS Satellite TV are delivered in a digital format . your receiver; if the problem persists, please contact us at 310-MYTV (6988) .

  • Page 75: How To Contact Telus

    6131 receiver (this is the one you have) to other 6131 receivers . Please contact the manufacturer of the external hard drive for advice . Want more information? 310-MYTV (6988), or visit telus .com/tv . How to contact TELUS 310-MYTV (6988 If you have any questions, please call tvcomments@telus .

  • Page 76: Telus Satellite Tv Terms Of Service

    IRD is not connected in this manner . We may verify the location of your IRDs company or entity, and its respective affiliates, and the officers, directors, employees remotely or by contacting you directly . If TELUS is unable to contact you to perform or authorized agents of the foregoing;...
  • Page 77 3 days after you receive Card . We will charge $100 to your TELUS Account for each recalled Smart Card in the demand for payment . You are responsible for maintaining a minimum spend of your possession, which amount will be credited to your Account once you activate $37 .56 per month on Programming and LPIF contribution, excluding any Pay Per...
  • Page 78 Programming, certain fees or charges may be TELUS terminates this Agreement as permitted herein (“Term”) . Please note that applicable . If you are entitled to a credit for any amount in excess of $10, TELUS all Programming, programming rates, packaging, fees and charges for other...
  • Page 79 “blacked out” in your area of reception from time the DTH Services to you, TELUS will be acting as the agent of Bell TV, their to time at the request of the programmer for copyright or other reasons . If you...
  • Page 80 Service for the period you agree to when you subscribe for the Services and (b) activate the IRD with TELUS to receive the Service at the address you provide to us when you subscribe for the Service within 60 days of the date of purchase of the IRD .

  • Page 81: Index

    Index 4:3 aspect ratio, 16 external hard drive connecting, 18 16:9 aspect ratio, 16 removing, 19 specifications, 18 account information, 8 factory defaults, 58 action, how to cancel, 21 favourites lists adult content, hiding, 50 default, 42 All Chan list, 42, 58, 66 editing, 42 naming, 43 All HD list, 42, 58, 66...
  • Page 82 Index ordering with remote, 40 signal, satellite, 8, 65 reviewing purchases, 41 skip back & skip forward in a program, 60, 61 PCM Only, 56 slow motion, 61 Personal Video Recorder (PVR), 60–64 standard – full guide with video, 57 phone jack/splitter, 74 standard –...
  • Page 83 *Call Display requires a subscription and is not available in all areas. †Subject to and limited by copyright laws, digital rights management restrictions and formatting requirements. Channel lineup and packages are subject to change. Dolby is a registered trademark of Dolby Laboratories. Vu! is a trade-mark of Bell Canada. TELUS, TELUS TV, TELUS Satellite TV, the TELUS logo and the future is friendly are...

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6131

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