Troubleshooting - Edimax BR-6478AC User Manual

V.

TROUBLESHOOTING

If you are experiencing problems with your router, please refer to this
troubleshooting guide before contacting your dealer of purchase for help.
Note:
a firmware upgrade, please contact your dealer of
purchase for help.
Scenario
I can't log onto the
browser-based
configuration
interface.
I can't log onto the
browser-based
configuration
interface: incorrect
password.
I can't establish a
connection to my
router.
File downloads are
very slow or
frequently
interrupted.
If you are experiencing problems immediately after
Solution
a. Please check that the router is correctly powered
and check the LEDs on the front panel. If the router
is initializing after being switched off or restarted,
wait for a 2 minutes and try again.
b. Make sure you are using the full, correct URL:
http://edimax.setup
c. If you are using a MAC or IP address filter, try to
connect the router using a different computer.
d. Set your computer to obtain an IP address
automatically (DHCP), and see if your computer can
obtain an IP address.
a. Password is case-sensitive. Make sure the "Caps
Lock" light is not illuminated.
b. If you do not know your password, restore the
device to factory settings.
a. If encryption is enabled, please re-check WEP or
WPA passphrase settings on your wireless client.
The password is case-sensitive. Make sure the
"Caps Lock" light is not illuminated.
b. Try moving closer to the router.
c. Switch off the router and switch it back on after 10
seconds.
e. Please check that the router is correctly inserted
into a power socket and check the LEDs on the front
panel.
a. Reset the router.
b. Try again later. Your local network may be
experiencing technical difficulties or very high
usage.
69