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32 Troubleshooting
If you encounter any problem when you're using this wireless network
card, don't panic! Before you call your dealer of purchase for help, please
check this troubleshooting table, the solution of your problem could be
very simple, and you can solve the problem by yourself!
Scenario
I can't find any wireless
access point / wireless
device in 'Site Survey'
function.
I can not establish
connection with a certain
wireless access point
Solution
1. Click 'Rescan' for few more times and
see if you can find any wireless access
point or wireless device.
2. Please move closer to any known
wireless access point.
3. 'Ad hoc' function must be enabled for
the wireless device you wish to establish
a direct wireless link.
4. Please adjust the position of network
card (you may have to move your
computer if you're using a notebook
computer) and click 'Rescan' button for
few more times. If you can find the
wireless access point or wireless device
you want to connect by doing this, try to
move closer to the place where the
wireless access point or wireless device
is located.
1. Click 'Connect' for few more times.
2. If the SSID of access point you wish to
connect is hidden (nothing displayed in
'SSID' field in 'Site Survey' function),
you have to input correct SSID of the
access point you wish to connect. Please
contact the owner of access point to ask
for correct SSID.
3. You have to input correct passphrase /
security key to connect an access point
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