Troubleshoot With The Leds; Power Led Is Off Or Blinking; Power Led Stays Amber - NETGEAR AC1200 JR6100 User Manual

Troubleshoot with the LEDs

After you turn on power to the router, the following sequence of events occurs:
1. When power is first applied, verify that the Power/Test LED
2. Verify that the Power/Test LED turns amber within a few seconds, indicating that the self-test
is running.
3. After approximately 30 seconds, verify the following:
• The Power/Test LED is solid green.
• The Internet LED is lit.
• A numbered Ethernet port LED is lit for any local port that is connected to a computer.
A link has been established to the connected device.
You can use the LEDs on the front panel of the router for troubleshooting.

Power LED Is Off or Blinking

• Make sure that the power cord is securely connected to your router and that the power
adapter is securely connected to a functioning power outlet.
• Check that you are using the 12 VDC, 1.5A power adapter that NETGEAR supplied for
this product.
• If the Power/Test LED blinks slowly and continuously, the router firmware is corrupted.
This can happen if a firmware upgrade is interrupted, or if the router detects a problem
with the firmware. If the error persists, you have a hardware problem. For recovery
instructions, or help with a hardware problem, contact technical support at
www.netgear.com/support.

Power LED Stays Amber

When the router is turned on, the Power LED turns amber for about 20 seconds and then
turns green. If the LED does not turn green, the router has a problem.
If the Power LED is still amber one minute after you turned on power to the router:
1. Turn off the power and then turn it back on to see if the router recovers.
2. Press and hold the Reset button to return the router to its factory settings.
See Troubleshoot Your Network Using the Ping Utility
If the error persists, you might have a hardware problem. Contact technical support at
www.netgear.com/support.
AC1200 WiFi Router JR6100
Troubleshooting
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is lit.
on page 118.