Ford Super Duty Owner's Manual page 462

Issue
The system says Limitations on
Phonebook your phone's
Downloaded but capability.
my phonebook in
SYNC is empty or
is missing
contacts.
• This is a
I am having
trouble connecting phone-dependent
my phone to feature, OR
• Possible phone
SYNC.
malfunction.
• This is a
Text messaging is
not working on phone-dependent
SYNC. feature, OR
• Possible phone
malfunction.
2013 F-250/350/450/550 (f23)
Owners Guide gf, 3rd Printing, December 2012
USA (fus)
SYNC®
Phone issues
Possible Possible solution(s)
cause(s)
• Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
• If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
• Remove any pictures or special
ring tones associated with the
missing contact.
• Go to the website to review
your phone's compatibility.
• Try turning off the device,
resetting the device or removing
the device's battery, then trying
again.
• Try deleting your device from
SYNC, deleting SYNC from your
device and trying again.
• Check the security and auto
accept/prompt always settings
relative to the SYNC Bluetooth
connection on your phone.
• Update your device's software
firmware.
• Turn off the Auto phonebook
download setting.
• Go to the website to review
your phone's compatibility.
• Try turning off the device,
resetting the device or removing
the device's battery, then trying
again.
461