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ADTRAN Mitel IP Installing & Configuring
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ADTRAN Mitel IP Installing & Configuring

ADTRAN Mitel IP Installing & Configuring

Unified communications technical note, installing and configuring mitel ip phones
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NetVanta Unified Communications Technical Note
___________________________________________________________________________________
Installing and Configuring Mitel IP Phones
Introduction
The Desktop IP Line from Mitel provides a wide range of Session Initiation Protocol (SIP) telephones for
IP communication. The phones and devices feature a context-sensitive softkey display combination –
technology that was pioneered by Mitel more than two decades ago. This combination reduces user
uncertainty while supporting efficient call processing, application access, and preferences programming
because it displays only those prompts appropriate to the function in progress. Mitel phones are fully
interoperable and configurable with the NetVanta Enterprise Communications Server. The purpose of this
technical note is to provide instructions for installing and configuring Mitel phones with the UC server.
Known Integration Issues
Known integration issues include:
Redirection to voicemail may fail on the Mitel 5235 series if do-not-disturb (DND) is enabled.
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Summary of Contents for ADTRAN Mitel IP

  • Page 1 NetVanta Unified Communications Technical Note ___________________________________________________________________________________ Installing and Configuring Mitel IP Phones Introduction The Desktop IP Line from Mitel provides a wide range of Session Initiation Protocol (SIP) telephones for IP communication. The phones and devices feature a context-sensitive softkey display combination –...
  • Page 2 UC server. Obtaining Firmware Upgrades The UC server supports Mitel firmware version R7.1.0.7.01.00.09. ADTRAN does not distribute Mitel firmware. If you need to obtain this firmware version, please contact your Mitel reseller. Installing the Configuration Files Included with this technical note is a folder containing configuration files and templates used by the UC server to automatically detect and provision Mitel SIP phones.

  • Page 3: Dhcp Server Configuration

    Enabling Support for Mitel SIP Phones 1. Run the Server Configuration Wizard by selecting Start > All Programs > UC Server > Server Configuration Wizard. 2. Select Phone Types. 3. Select Next. 4. Select the check box next to Mitel (see the figure below). 5.

  • Page 4: Setting The Protocol

    3. Look for Option 66. If Option 66 is not already defined, select Add. Name UC Server Provisioning Server Data Type String Code Description UC Server Provisioning Server IP Address If Option 66 is already defined: If it is defined as a String type and the value is the IP address for the UC server, no action is required.

  • Page 5: Upgrading The Firmware

    Interoperable SIP Device Features and Comparisons technical note available online at http://kb.adtran.com, you must upgrade the firmware. The firmware can be upgraded either automatically or manually, as described in the sections below. If the firmware version is later than the version noted, a downgrade might be necessary.
  • Page 6 For more information about how to create users and identities in the UC server, refer to NetVanta UC Server Administrator Guide–Enterprise Communications Edition available online at http://kb.adtran.com. Associating an Identity with the Phone After you install the phone and create a user/identity, you must associate that identity with the phone.
  • Page 7 3. Select the Admin tab, select the Administration menu, and then select Phones. 4. Double-click the Mitel phone with which you want to associate the identity. 5. Select Add. 6. Select the identity you want to use and select Select. 7.

  • Page 8: Troubleshooting

    If it is not selected, follow the procedure outlined in Enabling Support for Mitel SIP Phones on page Ensure Mitel firmware and configuration files are present in the TFTP Server. Navigate to .\Program Files\ADTRAN\NetVanta UC Server\Data\TFTP. Ensure (at a minimum) that the following files are present:  mitel_generic.cfg ...
  • Page 9 MN_<MAC>.cfg (where <MAC> is the MAC address of the phone being provisioned) If they are not present, redo the procedure outlined in Enabling Mitel SIP Phone Provisioning on page Ensure that the NetVanta UC Server Application Services service has full permissions for the TFTP folder .\Program Files\ADTRAN\NetVanta UC Server\Data\TFTP.

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