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A–2 Troubleshooting
INSTALLATION
PROBLEMS
Wrong System
or Hardware
Configuration
Insufficient
Memory
No Printer Port
Insufficient
Disk Space
Removing the
Previously
installed
SuperScript
Software
This section provides suggestions for installation
related problems.
SuperScript software requires a different minimum
PC hardware and software configuration for
Personal, Servers, and Clients. Refer to Chapter 2 for
detailed system requirements. If the installation
program detects that your PC is not powerful
enough, it will quit without installing SuperScript.
SuperScript requires at least 8 megabytes of memory
(8MB RAM) to install. If the installation program
detects that your PC does not have sufficient
memory, it will quit without installing SuperScript.
No parallel port is required to install a SuperScript
Client. To connect to a SuperScript printer a parallel
port is required. If the installation program does not
detect a parallel port it will notify you but will allow
you to continue installation.
SuperScript software requires at least 40 megabytes
of free disk space. Clear enough disk space on your
hard disk drive before continuing with the
installation.
You must remove the previously installed
SuperScript software prior to installing the
SuperScript for Windows 95. If you do not so,
Windows may fail to work. If Windows do not work
normally, you can start Windows in Safe Mode* and
then remove the previous SuperScript software by
running the Remove program. (See Chapter 3, Table
3.2.)
* Note: About the Safe Mode, refer to Windows
documentation or Windows Help.
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