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Motorola MSP3-STGPR-SW-ED - Mobility Services Platform Provision Edition Software Installation Manual

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Mobility Services Platform 3.3
Software Installation Guide

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   Summary of Contents for Motorola MSP3-STGPR-SW-ED - Mobility Services Platform Provision Edition

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    Mobility Services Platform 3.3 Software Installation Guide...

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    Mobility Services Platform 3.3 Software Installation Guide 72E-100159-09 Revision G September 2009...

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    Except as noted below, such license may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify,...

  • Page 5: Table Of Contents

    Table of Contents Before You Begin....................1 Read This First..............................1 About the Guide .............................. 1 Related Documents ..........................1 Service Information ..........................1 Chapter 1 - Introduction ..................3 Introduction ..............................3 Deciding Your Installation Scenario ........................ 4 All Components on One Server......................4 Components Split Between Two Servers ....................

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    iv -- Mobility Services Platform 3.3 Software Installation Guide...

  • Page 7: Before You Begin

     AirBEAM Package Builder Product Reference Guide, p/n 72E-55769  AirBEAM Package Builder Version 2.X Addendum Service Information If you have a problem with your software, contact Motorola Enterprise Mobility support for your region. Contact information is available at: http://www.symbol.com/contactsupport.

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    Model number or product name Software type and version number Software license information Motorola responds to calls by email, telephone or fax within the time limits set forth in support agreements. If you purchased your Enterprise Mobility business product from a Motorola business partner,...

  • Page 9: Chapter 1 - Introduction

    Chapter 1 - Introduction Introduction Mobility Services Platform 3.3 (MSP) is being released on CD with a new install interface and simplified instructions for the two most common types of installation. Users that find these two install scenarios inappropriate for their installation of MSP are highly encouraged to contact the MSP Help Desk for assistance.

  • Page 10: Deciding Your Installation Scenario

    4 -- Mobility Services Platform 3.3 Software Installation Guide Installing MSP 3.3 Control Edition with Data Collection always requires the use of Microsoft SQL Server 2005/2008 Standard or Enterprise editions to host your MSP database. In addition, if you wish to use Collection Analysis, you will need to install the optional Analysis Services feature of Microsoft SQL Server 2005/2008 Standard or Enterprise editions.

  • Page 11: Chapter 2 - Msp Server Requirements

    5 -- Mobility Services Platform 3.3 Software Installation Guide Chapter 2 – MSP Server Requirements Minimum Software and Hardware Requirements Servers on which you plan to install MSP 3.3 must meet the minimum software and hardware requirements listed in Table 1. requirements listed in Table 1.

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    6 -- Mobility Services Platform 3.3 Software Installation Guide Category Requirements  Microsoft Internet Information Services 6/7.  Microsoft .NET Framework 2.0 SP2  Microsoft SQL Server 2005/2008. Note: Additional Software If you will not be installing the Data Collection or Long-Term Analysis features of MSP 3.3, you can use SQL Server 2005 Express.

  • Page 13: Sql Server 2005/2008 Requirements

    Chapter 2 – MSP Server Requirements -- 7 SQL Server 2005/2008 Requirements The edition of Microsoft SQL Server 2005/2008 you must use is determined by how the installation of MSP 3.3 will be used. The following table delineates which edition you must use: Table 2 –...

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    8 -- Mobility Services Platform 3.3 Software Installation Guide...

  • Page 15: Chapter 3 - Installing Msp 3.3

    Chapter 3 – Installing MSP 3.3 Before Installing MSP 3.3 If you are planning to install the MSP Core Database on a SQL Server instance that is running on a different box than the rest of the MSP components will be, then you should have two domain users available before beginning the installation of MSP 3.3.

  • Page 16: Domain User For Runtime Access

    10 -- Mobility Services Platform 3.3 Software Installation Guide 5. Migrate the User Data Files shared folder, if applicable. Domain User for Runtime Access This domain user does not need special domain permissions and does not need any special permissions granted before installing MSP 3.3. This domain user only needs to be a member of the “domain users”...

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    Chapter 3 – Installing MSP 3.3 -- 11 6. Accept or change the Destination folder and click Next. 7. Click Install. 8. Click Finish. 9. When the Install Interviewer opens, choose your installation scenario and click Next. 10. Indicate which, if any, MSP Control Component features you plan to use and click Next. Notes: Data collection requires SQL Server 2005/2008 Standard or Enterprise Edition.

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    12 -- Mobility Services Platform 3.3 Software Installation Guide 13. Click Next to go to an MSP Core Database Review dialog box. If you indicated a SQL instance on which an Existing MSP Database is installed, the installer defeaults to keeping the MSP data.

  • Page 19: Uninstalling And Reinstalling Msp Server 3.3 To Change Your Configuration

    AthenaMonitor  AthenaRemoteControl  MotorolaRemoteControl  Motorola SSL VPN  AppCenter Uninstalling and Reinstalling MSP Server 3.3 to Change Your Configuration MSP Install Point is a separate program that controls the installation of MSP 3.3. Install Point keeps track of the configuration files used to install MSP 3.3. You can make changes to the following now by reinstalling MSP Server via MSP 3.3 Install Point:...

  • Page 20: Uninstalling Msp 3.3

    14 -- Mobility Services Platform 3.3 Software Installation Guide Caution! You will lose all of your settings and data if and when you wipe the database clean. To make Changes to MSP 3.3: 1. Click Start > Add/Remove Programs > MSP 3.3 Install Point. 2.

  • Page 21: Appendix A - Installing Microsoft Iis

    Appendix A – Installing Microsoft IIS Important: MSP assumes all the default settings are included with the installation of IIS. Therefore if you install IIS with any configuration other than the defaults, or if the configuration of IIS is modified in any way after it is installed, MSP may not function correctly.

  • Page 22: Installing Iis 7 Under Windows Server 2008

    16 -- Mobility Services Platform 3.3 Software Installation Guide Installing IIS 7 under Windows Server 2008 Use the following steps to install IIS 7: 1. Click Start > Administrative Tools > Server Manager. 2. Click on the Roles node in the left hand pane, and wait until information is displayed. 3.

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    Appendix A – Installing Microsoft IIS -- 17...

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    18 -- Mobility Services Platform 3.3 Software Installation Guide...

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    Holtsville, New York 11742, USA 1-800-927-9626 http:/motorola.com/enterprisemobility MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the U.S. Patent and Trademark Office. All other product or service names are the property of their registered owners.

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