Usb Device Problems; Zyxel Share Center Utility Problems - ZyXEL Communications NBG6716 User Manual

• Position the antennas for best reception. If the AP is placed on a table or floor, point the antennas
upwards. If the AP is placed at a high position, point the antennas downwards. Try pointing the
antennas in different directions and check which provides the strongest signal to the wireless
clients.

24.7 USB Device Problems

I cannot access or see a USB device that is connected to the NBG6716.
Disconnect the problematic USB device, then reconnect it to the NBG6716.
1
Ensure that the USB device has power.
2
Check your cable connections.
3
Restart the NBG6716 by disconnecting the power and then reconnecting it.
4
If the USB device requires a special driver, install the driver from the installation disc that came
5
with the device. After driver installation, reconnect the USB device to the NBG6716 and try to
connect to it again with your computer.
If the problem persists, contact your vendor.
6
What kind of USB devices do the NBG6716 support?
It is strongly recommended to use version 2.0 or lower USB storage devices (such as memory
1
sticks, USB hard drives) and/or USB devices (such as USB printers). Other USB products are not
guaranteed to function properly with the NBG6716.

24.8 ZyXEL Share Center Utility Problems

I cannot access or see a USB device that is connected to the NBG6716.
Disconnect the problematic USB device, then reconnect it to the NBG6716.
1
Ensure that the USB device in question has power.
2
Check your cable connections.
3
Restart the NBG6716 by disconnecting the power and then reconnecting it.
4
NBG6716 User's Guide
Chapter 24 Troubleshooting
197