Ericsson Dialog 3213 User Manual

Ericsson Dialog 3213 User Manual

System telephone for md110 communication system
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System Telephone for MD110 Communication System
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Dialog 3213

User Guide

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Summary of Contents for Ericsson Dialog 3213

  • Page 1: User Guide

    Dialog 3213 System Telephone for MD110 Communication System User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: •...
  • Page 2 The latest version of this User Guide can also be downloaded from: http://www.ericsson.com/enterprise/archive/manuals.shtml Note: Dialog 3213 is a system telephone, i.e. it can only be used for an Ericsson private branch exchange that supports this type of telephone. ERICSSON MAKES NO WARRANTY OF ANY KIND WITH...
  • Page 3: Table Of Contents

    Other Useful Facilities ........54 Paging (optional) ..........65 Authority ............70 Programming and Adjustments ...... 76 Audible Signals ..........87 Visible Signals ..........89 Display Information ......... 90 Option Unit/Vocabulary ........94 Installation ............95 Index .............. 98 Dialog 3213...
  • Page 4: Description

    Description Description Dialog 3213 Dialog 3213 MD110 MD110 Program • Menu • • • PQRS WXYZ • • Transfer • Inquiry • Access 2 • Access 1 • Program • Menu • • • PQRS WXYZ • • Transfer •...
  • Page 5 Calls” on page 15. Clear To disconnect calls, exit a function or clear the display in programming. Can always be pressed instead of replacing the handset. Optional key panel With 17 dual-function programmable keys. One or two panels can be connected. Dialog 3213...
  • Page 6 Description Handset Supplied with hearing aid function as standard. Please note: The handset may attract and retain small metal objects in the earcap region. Optional pull-out leaf for easy guide See inside of the back cover. Dialog 3213...
  • Page 7: Free Seating (Optional)

    Enter your telephone number and press Press to finish the procedure The display shows your telephone number. * 1 0 * Note: An earlier version of the free seating function use another procedure: To log on, press extension No. Dialog 3213...
  • Page 8 Free Seating (optional) To log off # 1 1 # Press Press to finish the procedure # 1 0 # Note: An earlier version of the free seating function use another procedure: To log off, press Dialog 3213...
  • Page 9: Incoming Calls

    Lift the handset On any other line key Lift the handset Press the flashing line key Handsfree Press the flashing line key You are connected to the caller via the loudspeaker and microphone. Press to terminate a handsfree call Dialog 3213...
  • Page 10 14:25 12 Feb 2001 2222 CBack CWait Pick Note: The display image might differ from the above. Press Notes: You can also press (see display) or On-hold/Pick-up Pick (function key pre-programmed by you). France press ; Sweden press Dialog 3213...
  • Page 11 The second call is put on hold. You are connected to the first caller. Press to terminate the connected call Note: If the calling party has activated Call waiting, you can receive a second call even if Free on 2nd access is not activated. Dialog 3213...
  • Page 12: Outgoing Calls

    (optional function Least Cost Routing is used in the system), keep waiting. Once a line becomes free you will receive a dial tone. If a warning tone is heard, the selected line is marked “Expensive”. Dialog 3213...
  • Page 13: Individual External Line

    Individual external line To make a call on a specific external line: * 0 * Press Dial the individual external line number and press Dial the digit or digits to get an external line and the external number Dialog 3213...
  • Page 14: Last External Number Redial

    To save an external number: Press before you finish the call Redial Note: Function key pre-programmed by system administrator. Redial number Lift the handset Press to redial the number Redial Note: Function key pre-programmed by system administrator. Dialog 3213...
  • Page 15: During Calls

    When the key lamp is lit, the other party´s voice is heard on the loudspeaker. Note: You can adjust the volume, See section “Programming and Adjustments” on page From loudspeaking to handsfree Replace the handset Handsfree conversation. From handsfree to loudspeaking Lift the handset and press Press to end the call Dialog 3213...
  • Page 16: From Handsfree To Handset

    When the other party answers you can switch between the calls (refer back), transfer the call, create a conference and end one of the calls. Press to end the inquiry call The second party is disconnected. Access 1 Press to return to the first party Dialog 3213...
  • Page 17 Note: If you have put more than one call on hold, the last call that was put on hold will be transferred. If the dialled extension is busy or transfer is not allowed, your phone will ring again. Dialog 3213...
  • Page 18 Wait for answer. Press to establish a conference Note: You can also press: (see display) or Conf Conference (function key pre-programmed by you). Repeat the procedure to add more conference members Replace the handset to leave the conference Dialog 3213...
  • Page 19: On Hold

    You can also press: (see display) or On hold/Pick-up Pick (function key pre-programmed by you). If your number is multiple represented on the telephone, you can also press the key that represents your number. France press ; Sweden press Dialog 3213...
  • Page 20: Send Caller Identity Code At Transfer

    DTMF signals, you need to activate the function during the call. During an ongoing call: Press and dial the requested digits Entered digits are transferred as DTMF signals. Notes: You can also press (see display). Tones Finland press and dial the required digits. Dialog 3213...
  • Page 21: When You Receive A Busy Tone

    Callback service is cancelled. Lift the handset when you are called back The system calls the extension. Note: Callbacks can be activated on several extensions at the same time. Callbacks from additional lines will recall on the Access 1 line. Dialog 3213...
  • Page 22 Press and dial the extension number Note: To cancel a single Callback on a specific external line, dial the digit or digits to get a line instead of the extension number. Press Cancel all callbacks # 3 7 # Press Press Dialog 3213...
  • Page 23: Intrusion On A Busy Extension

    Note: The warning tone might be disabled for your system. The Intrusion function might be blocked for use on your extension (programmed by system administrator). If Intrusion is not allowed you will continue to receive a busy tone. Dialog 3213...
  • Page 24 Note: The warning tone might be disabled for your system. The Intrusion function might be blocked for use on your extension (programmed by system administrator). If Intrusion is not allowed you will continue to receive a busy tone. Dialog 3213...
  • Page 25: Call Forwarding

    * 2 1 # Press * 2 # Note: U.K. press Press Note: Diversion can also be ordered and cancelled from the answering position, use the same procedure as in section “Internal follow-me” on page Dialog 3213...
  • Page 26 Press to order * 6 1 # Note: Finland and Norway press The incoming call is diverted after 3 signals. Press # 2 1 1 # Press to cancel # 6 1 # Note: Finland and Norway press Press Dialog 3213...
  • Page 27 # 2 1 2 # Press to cancel # 6 7 # Note: Finland and Norway press Press Diversion to another information service facility * 2 1 8 # Press to order Press # 2 1 8 # Press to cancel Press Dialog 3213...
  • Page 28: Internal Follow-Me

    Note: Function key pre-programmed by system administrator. Press to order Diversion Replace the handset Note: You can also use the procedure below. * 2 1 * z Press and dial the answering position number * 2 * Note: U.K. press Press Dialog 3213...
  • Page 29 Note: Internal follow-me must be ordered from your own extension before you can redirect from answering position. Cancel from answering position # 2 1 * z Press and dial your own extension number # 2 * Note: U.K. press Press Dialog 3213...
  • Page 30: External Follow-Me

    Press Press Bypass diversion If bypass diversion is allowed from your extension, you can bypass an activated diversion/follow-me on a specific extension. * 6 0 * z Press and dial the extension number Press and wait for answer Dialog 3213...
  • Page 31 If the operator is included in the activated profile as an answering position, always inform the operator if you are absent. Use the Absence information function or call the operator. If Voice Mail is included in the activated profile, always update your greeting with absence information. Dialog 3213...
  • Page 32 Note: If the operator is included in the activated profile as an answering position, always inform the operator if you are absent. Use the Absence information function or call the operator. If Voice Mail is included in the activated profile, always update your greeting with absence information. Dialog 3213...
  • Page 33 Note: If Personal Screen Call Server is connected to your system, you can edit the profiles via your Intranet. See instructions for the server! Dialog 3213...
  • Page 34 If your system admits 1—5 personal profiles, design the different profiles to fit your most used positions Make sure you use as few answering positions as possible for each profile. Profile examples: — In office — At home — On travel — Absent/not reachable Dialog 3213...
  • Page 35 1234 Cordless 5234 Voice Mail * Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc. Profile 2 At home Search Type of telephone or Ringing time order answering position* Telephone number (seconds) External 222222 Mobile 0706666666 Voice Mail Dialog 3213...
  • Page 36: Setting Form For Search Profiles

    Telephone number (seconds) Profile 3 ......Search Type of telephone or Ringing time order answering position* Telephone number (seconds) Profile 4 ......Search Type of telephone or Ringing time order answering position* Telephone number (seconds) Dialog 3213...
  • Page 37: Internal Messages

    Press The program key lamp turns on and all other lamps turn off. Press Message Note: Function key pre-programmed by system administrator. The number that requested message waiting is shown in the display. Program Press to finish procedure Dialog 3213...
  • Page 38 Order MMW to another extension * 3 1 * Press Dial the extension number Press The message waiting key lights up on the called extension. Cancel MMW to another extension # 3 1 * Press Dial the extension number Press Dialog 3213...
  • Page 39 The display shows the identity of the computer and the number of messages stored for you. If you find that the notification of message waiting is intrusive or you want to shut off the notification: # 9 1 # * Press Acknowledgement tone. Dialog 3213...
  • Page 40: Voice Mail

    Forwarding” on page 25, section “Diversion” on page 25 when there is no answer (function code 211). When incoming calls get a busy tone: “Call Forwarding” on page 25, section “Diversion” on page 25 when caller receives a busy tone (function code 212). Dialog 3213...
  • Page 41 If you are asked to enter your security code (the used telephone has a mailbox of its own): Press Enter the mailbox number (normally the office extension number of the person served) Enter the security code of the person served (if required) Dialog 3213...
  • Page 42 Recorded instructions ask you to press different digits in order to listen to caller's messages, record your own greetings, change your password or exit your mailbox, etc. The following diagram gives an overview of the mailbox system and the digits to be used. Dialog 3213...
  • Page 43: Information

    Press and enter the date (MMDD) or time (HHMM) of your return Note: If no return time or date is needed, this step can be excluded. Press The display shows the reason, and if entered, time or date of return. Dialog 3213...
  • Page 44 # 2 3 0 * Press Dial the extension number and press Note: If the special dial tone is received, the authorization code for the other extension is required. Add the code and press before pressing the Clear key. Press Dialog 3213...
  • Page 45: Abbreviated Numbers

    0—9 and use them as individual abbreviated numbers (if this function is allowed). Note: In Finland up to nine numbers, keys 1—9. To use — Press and dial the relevant digit Note: Finland press — ); Sweden press — Dialog 3213...
  • Page 46 20 characters in a number. Erase one programmed number # 5 1 * — Press and dial selected digit # 5 1 * Note: Finland press — Press Erase all programmed numbers # 5 1 # Press Press Dialog 3213...
  • Page 47 It is not necessary to enter all the characters, just as many to get as close as possible to the requested name when you start to search. Note: If you want to specify the person's first name, you must enter the full family name before you can enter a space. Dialog 3213...
  • Page 48 If there is additional information in the directory for the name being displayed, this is shown under the name, e.g. company, country, etc. The display will inform if no name matches your search and show the name alphabetically preceding the entered one. Dialog 3213...
  • Page 49: Dial By A Function Key

    Assign the key. Verify and erase programmed number Program Press Press the selected function key The stored number is shown on the display. Press if you want to erase the stored number The stored number is erased. Program Press Dialog 3213...
  • Page 50: Call Metering

    12 Feb 2001 Cost in £ 3.25 2222 Tones Cost Time Cost Press to display or hide the cost indication (see display) Note: The cost indication is automatically displayed for all charged calls, when the function is activated. Dialog 3213...
  • Page 51 Other functions These functions are also available, during timer mode: Date Press to show date (see display) Time Press to display time measurement (see display) Press to clear time measurement (see display) Dialog 3213...
  • Page 52: Group Facilities

    Finland and Sweden press Common bell group Calls are signalled on a common bell. Press to answer Notes: You can also press (see display). Finland and Sweden press Dialog 3213...
  • Page 53: Group Hunting

    Dial the number of the group to be diverted and press Dial the extension number of the new anwering position Press To cancel the diversion: # 2 4 * Press Dial the number of the group that has been diverted Press Dialog 3213...
  • Page 54: Other Useful Facilities

    Enter the account code and press Dial tone. Note: You can also press (see display), enter the AcCo account code and press (see display). Enter Dial the digit or digits to get an external line and the external number Dialog 3213...
  • Page 55: Immediate Speech Connection

    Activated on a function key Press to order or cancel Automatic answer Note: Function key pre-programmed by system administrator. The incoming call is signalled with a tone burst. When the key lamp is lit you can use this function. Dialog 3213...
  • Page 56: General Cancellation

    Answer the call in the normal way. Universal night service All incoming calls to the operator are transferred to a universal signalling device, e.g. the common bell. Answer the call as descibed in section “Common bell group” on page 52. Dialog 3213...
  • Page 57 * 8 4 * z Press and dial the digit or digits to get a line Press and dial the external line number Press Cancel # 8 4 # z Press and dial your own extension number Press Dialog 3213...
  • Page 58: Hot Line

    Up to seven calling parties may be connected at the same time. Emergency state In the event of an emergency the operator can switch the exchange into emergency state, during which only pre- programmed extensions are permitted to make calls. Dialog 3213...
  • Page 59: Data Communication

    This means that incoming calls to your extension can be answered on any of these other telephones by just pressing the dedicated key. The dedicated key can also be assigned the possibility to call your extension when pressed. This function has to be programmed by your System Administrator. Dialog 3213...
  • Page 60: Malicious Call Tracing

    Option unit. Activate/Deactivate the headset Press the headset key to activate/deactivate the headset Headset Note: Function key pre-programmed by system administrator. See section “Description” on page 4. All calls can be handled via the headset. Dialog 3213...
  • Page 61 Press the flashing line key to answer Press to terminate a headset call Make calls Dial the number Press to terminate the call Headset to handset Lift the handset Handset to headset Press the headset key Headset Note: Function key pre-programmed by system administrator. Dialog 3213...
  • Page 62 Press to toggle between headset with or without loudspeaking Headset to handsfree Press Press the headset key Headset Note: Function key pre-programmed by system administrator. Handsfree to headset Press the headset key Headset Note: Function key pre-programmed by system administrator. Dialog 3213...
  • Page 63 Dial the external number With individual authorization code Call the DISA function at your office Dial tone. * 7 5 * Press Enter the authorization code and press Dial your own extension number and press Dial tone. Dial the external number Dialog 3213...
  • Page 64 Bob Smith 12345 Next Call Exit Next Press to show the next logged number (see display) Press to delete the displayed number (see display) Call Press to call the displayed number (see display) Exit Press to exit (see display) Dialog 3213...
  • Page 65: Paging (Optional)

    If you receive a congestion tone when paging, this indicates that the paged person has his paging receiver in the charging rack and is probably out of the office. Dialog 3213...
  • Page 66 From any telephone within the system and within the predetermined paging time: * 8 2 * Press Dial your own extension number and press Or if only one paging call is permitted at the time: * 8 2 # Press Dialog 3213...
  • Page 67: Paging Receivers With A Display

    If you want to send a digit message code: * 8 1 * Press Dial the extension number and press Dial the message code (1—10 digits) and press Wait for the acknowledgement tone. Replace the handset If expected, wait for the paged person to call back. Dialog 3213...
  • Page 68: Paging Receivers With Voice Message

    If your paging receiver has bothway voice connection, press the answer button to speak. If no bothway connection exists, take the appropriate action according to the message or answer the paging in the same way as paging without a voice message. Dialog 3213...
  • Page 69: Alarm Paging

    * 8 2 0 * Press Dial your own extension number and press To acknowledge an alarm for another extension: * 8 2 0 * Press Dial the other extension number and press Dial your own extension number and press Dialog 3213...
  • Page 70: Authority

    Data privacy Data privacy allows you to make a call without any disturbances, i.e. intrusion. This function is automatically cancelled when the call is finished. Order Lift the handset * 4 1 # z Press and dial the number Dialog 3213...
  • Page 71: Do Not Disturb, Dnd

    # 2 7 # Dial to deactivate Press to finish activation/deactivation Note: If your telephone is programmed with “Multiple Directory Diversion and Do not disturb” (ask your system administrator), DND is ordered and cancelled simultaneously on all lines. Dialog 3213...
  • Page 72: Group Do Not Disturb

    Press and dial the group number # 2 8 * Note: Germany and South Africa press Press Bypass * 6 0 * z Press and dial the extension number Press The call is made to the specified extension in the group. Dialog 3213...
  • Page 73 (see display). Enter To lock an extension * 7 3 * Press Enter authorization code and press Verification tone. Note: You can also press (see display), enter the Lock code and press (see display). Enter Dialog 3213...
  • Page 74 Press Enter authorization code and press Verification tone. Note: You can also press (see display), enter the AutCo code and press (see display). Enter Dial the digit or digits to get an external line and the external number Dialog 3213...
  • Page 75 Dial the digit or digits to get an external line and the external number To change your individual authority code * 7 4 * Press Enter old authorization code and press Enter new authorization code and press Verification tone. Dialog 3213...
  • Page 76: Programming And Adjustments

    Press to finish programming Remove the transparent cover and write the function name or telephone number beside the key. Note: To erase a programmed function, press the Clear key, instead of the telephone number or function code, in the sequence above. Dialog 3213...
  • Page 77: Functions And Required Data

    On hold, common Conference Dial by a function key Extension No. * 8 4 * 0 * Flexible night service + External line number + Intrusion on busy extension Last external number redial Personal number — (list No.) Dialog 3213...
  • Page 78 The key lamp will not indicate that the function is activated. When the function is programmed by the System Administrator you will get a toggle function and the key lamp will indicate that the function is activated. Dialog 3213...
  • Page 79: Programming Of Ringing Signals

    Press to finish programming Press to clear the display during programming To verify a ringing signal Program Press Access 1 Press the corresponding line key A digit (0—6) is shown in the display. Program Press to finish programming Dialog 3213...
  • Page 80: Handset And Loudspeaker Volume

    Adjust loudspeaker volume in monitor mode. Press to change the volume Ringing signal volume Use the volume keys to adjust the ringing signal volume when the telephone is idle or ringing. Adjusted volume is stored. Press to change the volume Dialog 3213...
  • Page 81: Silent Ringing

    Press to switch off the ringing signal The Mute key lamp is switched on to indicate silent ringing. The ringing signal will automatically be switched on the next time you lift the handset or press any key. Dialog 3213...
  • Page 82: Melody Ringing

    In melody mode you can: • Program new melodies • Edit or delete stored melodies • Activate or deactivate stored melodies Press to exit melody mode Note: If you do not press any key within 30 seconds, melody mode is automatically cancelled. Dialog 3213...
  • Page 83 To store the current melody: Press the flashing line key (Access 1 or Access 2 or Inquiry) Program Press The current melody is stored. Note: The melody is not activated, see section “Activate or deactivate a stored melody” on page Dialog 3213...
  • Page 84 Note: If you want to return to an ordinary ringing singnal but keep the melody stored, just press the key for the requested type of call again. When key lamp is off the stored melody is deactivated. Press to exit melody mode Dialog 3213...
  • Page 85 C d d D D pp C C C C #d #d #D #D pp D D D ##A G pppp G F G Enter the notes Grey digit = Long press. Note: The key (to get a sharp or flat tone) is pressed after the note, but is displayed before the note. Dialog 3213...
  • Page 86 When all the notes are entered, the display shows (only last entered 19 positions are shown): Program Intern #D#DppDDDbAGppppGFG< Note: The flat A ( A) is shown as bA, i.e. b is used to show both the note b and the flat sign. Dialog 3213...
  • Page 87: Audible Signals

    Dial tone Special dial tone Ringing tone or Queue tone every 4th second Busy tone Congestion tone Number unobtainable tone Call waiting tone Intrusion tone Conference tone every 15th second (to all parties) Verification tone Warning tone, expensive route Dialog 3213...
  • Page 88: Ringing Signals

    Many markets use signals that are adapted for the local standards. If you get a signal that is not described or you cannot identify, ask your system administrator. Internal ringing signal External ringing signal Recall signal (automatic callback reminder) Dialog 3213...
  • Page 89: Visible Signals

    The function is not active. The function is active or supervised Steady light line is busy. Slowly flashing lamp The line (or function) is put on hold. Rapidly flashing lamp An incoming call. Light with short breaks Ongoing call. Dialog 3213...
  • Page 90: Display Information

    Idle telephone When your phone is idle, the upper line shows general information. The middle line shows your extension number. The lower line presents lead texts for the soft keys. 14:25 12Feb 2001 2222 Open AcCo AutCo Dialog 3213...
  • Page 91: Outgoing Call

    If a diverting extension is calling, the middle line shows the diversion information. The calling party´s number is flashing. is the > diversion symbol. 14:25 12Feb 2001 44444 >Direct 22222 Number 22222 has dialled number 44444 and the call is directly diverted to you. Dialog 3213...
  • Page 92: Soft Keys

    Unlock the telephone Page Paging Pick Call pick-up RDial Last number redial Space Enter a space when writing names Start/Stop Start/Stop time measurement Time Display time measurement Tones Dialling during a connected call (Push button tones, DTMF) Scroll up Dialog 3213...
  • Page 93 5__________ 6 _________ 7 _________ 8 _________ 9 _________ Note: By default 5-9 are programmed for English. To be changed locally to other languages. To choose a language * 0 8 * Press — Enter the language code Press Dialog 3213...
  • Page 94: Option Unit/Vocabulary

    A collective name for the Access 1, Access 2 and Inquiry lines. Access 1 and Access 2 forms your extension number and are available both for incoming and outgoing calls. Inquiry can only be used for outgoing calls. Dialog 3213...
  • Page 95: Installation

    Installation Installation Install stand and adapt telephone Press to decrease angle Pull to increase angle Tiltable display Adjustable angle Dialog 3213...
  • Page 96: Install Cables

    Installation Install cables Cable to handset Cable to exchange Space for personal directory list(optional) Wallmounting screw holes Wall mounting handset hook Dialog 3213...
  • Page 97: Install Keypanel

    Installation Install keypanel Remove the small plastic plate, marked DSS, i.e. with a screwdriver and connect the cable Attach key-panel unit Secure with screws Install stand Dialog 3213...
  • Page 98: Index

    Description 4 Handset and loudspeaker volume 80 Dial by a function key 49 Handset to handsfree 16 Dial-by-name 47 Handsfree to handset 16 Dialling during a connected call 20 Headset 60 DISA 63 Hot line 58 Display information 90 Dialog 3213...
  • Page 99 Volume 80 Other useful facilities 54 Outgoing calls 12 External calls 12 When you receive a busy tone 21 Handsfree 13 Call waiting 23 Individual external line 13 Intrusion 23 Internal calls 12 Last external number redial 14 Dialog 3213...
  • Page 100 Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership. Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most powerful communication companies in the world. Ericsson Enterprise AB All rights reserved.

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