GE EER3000 Owner's Manual page 29

Before YouCall For Service... gecom
Troubleshooting -tips
Save time and money/. Review the charts on the following
pages first and you may not need to call for service.
Possible Causes What To Do
Surface units will not Improper cookware * Use pans which are flat and match tile diameter
maintain a rolling boil being used. of tile surfi_ce unit selected.
or cooking is not
fast enough
Surface units do A fuse in your home may be * Replace tile fuse or reset tile circuit breaker:
not work properly
blm_aa or the circuit breaker
tripped.
Cooktop controls * Che(k to see tile correct control
is set fin" the surth(e
improperly set. trait you are using.
Surface unitstops • This is nom_al. Tile unit is still on and hot.
glowing when turned
to a lower setting
Scratches(mayappear
as cracks)on cooktop
glasssurface
Incorrect clemth_g
methods being used.
Cookware with rough bottoms
being used or coarse particles
salt or sand) were between
the cookware and the surface
of the cooktop.
Cookwaxe has been slid
across the cooktop surface.
• Scratches are not remlwable. Tinv scratches will become
less visible in time as a restflt of cleaning.
• TI) avoid scratches, use the recommended cleaning
procedures. Make sure bottoms of cookware are clean
befl)re use, and use c()()kware with smooth bottoms.
Areas of discoloration
Food spillovers not cleaned
• See tile Cleaning the glass cooktop section.
on the cooktop before next use.
Hot surface on a model • This is normal. Tile st/rthce may al)l_ear discolored
with a light-colored glass when it is hot. This is teml)orary and will disal)pear
cooktop, as tile glass cools.
Plastic melted to Hot cooktop came into • See tile Glass surface--potential for permanent damage
the surface contact with plastic placed section in the Cleaning the glass cooktop se( til)n.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for rel)lacement.
of the cooktop
on the cooktop.
Frequent cycling Improper cookware • Use only flat cookware to minimize cycling.
off and on of being used.
surface units
Food does notbake Oven conlrols improperly set. • See tile Using the oven secOon.
or roast properly Shelf position is incorrect • See tile Using the oven secOolL
or the shelf is not level.
Incorrect cookware or • See tile Using the oven section.
cookware of improper
size being used.
Oven thermostat needs
adjustment.
• See the Adjust the oven thermostat--Do it yourself[
section. 2_