How To Obtain Service - Kenmore 30-inch electric wall ovens Owner's Manual

DOnotattempttoservicetheappliance yourselfunless
directed to doso inthis manual. C ontact t he dealerwho
sold you the appliancefor serviceor call us. Our
telephonenumberis found on the separatewarranty
sheet.
if
your appliance should require service or replacement
parts, contact your dealer or authorized servicer. Be sure to
have the model and serial numbers of the appliance
available. See the front cover of this manual for location of
these numbers. Please review the separate warranty sheet
that comes with your appliance to see if the service you are
requesting is covered by the warranty.
If you are not satisfied with the local response to your service
requirements, write to Maytag Customer Service, P.O. Box
2370, Cleveland, TN 37320-2370. Include your name,
address, phone number, the complete model and serial
numbers of the appliance, the name and address of the
dealer from whom you purchased the appliance, the date of
purchase and details concerning your problem.
If you do not receive satisfactory service, you may contact
the Major Appliance Consumer Action Program by letter.
Include the information listed above.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
MACAP (Major Appliance Consumer Action Program) is an
independent agency sponsored by three trade associations
as a court of appeals on consumer complaints which have
not bee n resolved satisfactorily within a reasonable period of
time.