Troubleshooting Dryer - Kenmore 24-inch wide (61 cm) laundry center washer-gas dryer Use And Care Manual

Load is wrinkled
• Did you use the right cycle for the load being washed?
Use a cycle with a low spin speed to reduce wrinkling.
• Did you unload the washer promptly?
Unload the washer as soon as it stops.
• Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
• Was the wash water warm enough to relax wrinkles?
If safe for the load, use warm wash water.
• Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets. See "Installation Instructions."
Load is tangled or twisted
• Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
• Did you wrap items around the agitator?
Drop items loosely into the washer. Do not wrap items around
the agitator.
Gray whites, dingy colors
• Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
• Was the wash temperature too low?
Use warm washes if safe for the load.
• Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water.
• Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets. See "Installation Instructions."
Garment damage
• Checkthe following:
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing.
Were strings and sashes tied to prevent tangling?
Were items damaged before washing? Mend rips and broken
threads in seams before washing.
• Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
• Did you properly add chlorine bleach?
Do not pour chlorine bleach directly on load. Wipe up bleach
spills. Undiluted bleach will damage fabrics.
• Did you follow the manufacturer's care label instructions?
TROUBLESHOOTING
DRYER
First try the solutions suggested here and possibly avoid
the cost of a service call...
Clothes are not drying satisfactorily
• Checkthe following:
Is the lint screen clogged with lint?
Is the exhaust vent or outside exhaust hood clogged with lint,
restricting air movement? Run the dryer for 5-10 minutes.
Hold your hand under the outside exhaust hood to check air
movement. If you do not feel air movement, clean exhaust
system of lint or replace exhaust vent with heavy metal or
flexible metal vent. See "Installation Instructions."
Is the exhaust vent crushed or kinked? Replace with heavy
metal or flexible metal vent. See "Installation Instructions."
Has a fuse blown, or a circuit breaker tripped?
Has an air dry cycle been selected? Select the right cycle for
the types of garments being dried. See "Drying, Cycle and
Temperature Tips."
Is the valve open on the gas supply line?
Are fabric softener sheets blocking the grille? Use only one
fabric softener sheet and only use it once.
• Is the dryer located in a room with temperatures below
45°F (7°C)?
Proper operation of dryer cycles requires temperatures above
45°F (7°C).
• Was a cold rinse water used? Was the load very wet?
Expect longer drying times with items rinsed in cold water
and with items that hold moisture (cottons).
• Is the load too large and heavy to dry quickly?
Separate the load to tumble freely.
Dryer will not run
• Check the following:
Is the power cord plugged in?
Has a fuse blown, or has a circuit breaker tripped?
Was a regular fuse used? Use a time-delay fuse.
Is the dryer door firmly closed?
Was the START button firmly pressed?
Is a cycle selected?
Unusual sounds
• Has the dryer had a period of non-use?
If the dryer hasn't been used for a while, there may be a
thumping sound during the first few minutes of operation.
The gas valve clicking is a normal operating sound.
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