Kenmore 24-inch wide (61 cm) laundry center washer-gas dryer Use And Care Manual page 23
24-1nch wide (61 cm) laundry center washer - gas dryer
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Is there excessive
sudsing?
Always measure detergent. Follow manufacturer's
directions.
If you have very soft water, you might need to use less
detergent.
Is your voltage low?
Check your electrical source or call an electrician.
Do not use
an extension cord.
Washer continues to fill or drain, or the cycle seems
stuck
Is the top of drain hose lower than the water level in
washer?
The top of the hose must be higher than the water level in the
washer for proper operation. See "Installation
Instructions."
Does the drain hose fit too tightly in the standpipe,
or is it
taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal
the drain hose with tape. The hose needs an air gap. See
"Installation
Instructions."
Washer
makes noise
•
Is the load balanced and the laundry center level?
The wash load should be balanced and not overloaded.
The laundry center must be level. Ensure leveling legs are
installed. See "Installation Instructions."
•
Gears are engaging
after the drain and before spin.
These are normal washer noises.
Washer
leaks
•
Checkthe
following:
Are the fill hoses tight? Are the fill hose washers properly
seated? Is the drain hose clamp properly installed? See
"Installation
Instructions."
•
Is the sink or drain clogged?
Sink and standpipe must be able to handle 17 gal. (64 L) of
water per minute.
•
Is water deflecting off the tub ring or the load?
Center the tub before starting the washer.
The wash load should be balanced and not overloaded. The
fill or spray rinses can deflect off the load.
The laundry center must be level. Ensure leveling legs are
installed. See "Installation Instructions."
•
Check household
plumbing
for leaks.
Washer basket is crooked
•
Was the washer basket pulled forward during loading?
The wash load should be balanced and not overloaded. Push
the basket to the center before starting wash.
•
Is the load balanced and the laundry center level?
The wash load should be balanced and not overloaded.
The laundry center must be level. Ensure leveling legs are
installed. See "Installation Instructions."
•
The washer basket moves while washing.
This is normal.
Agitator operation
•
The top of the agitator is loose, or moves in only one
direction.
This is normal.
Load too wet
•
Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed (if available).
•
Did you use a cold rinse?
Cold rinses leave loads wetter than warm rinses. This is
normal.
Residue or lint on load
•
Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Also sort by color.
Did you overload the washer?
The wash load must be balanced and not overloaded. Lint
can be trapped in the load if overloaded. Wash smaller loads.
Check the following:
Was paper or tissue left in the pockets?
Did you use enough detergent? Follow manufacturer's
directions.
Use enough detergent to hold the lint in the water.
Is your water colder than 70°F (21 °C)? Wash water colder
than 70°F (21 °C) may not completely dissolve the detergent.
Stains on load
Did you follow the manufacturer's
directions when adding
detergent and fabric softener?
Measure detergent and fabric softener. Use enough detergent
to remove soil and hold it in suspension.
Dilute fabric softener and add to the rinse portion of a cycle
only. Do not drip fabric softener on clothes.
•
Is there above average iron (rust) in water?
You may need to install an iron filter.
•
Did you properly sort the load?
Sort dark clothes from whites and lights.
•
Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
Page 23
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Troubleshooting
