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Kenmore 587.14131, 587.14132, 587.14134, 587.14139 Use & Care Manual page 11

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Solutions
to Common
Dishwashing
Problems
Before calling
for service,
review this list. It
may save you both time and expense.
This list
includes
common
experiences
that are not the
result of defective
workmanship
or material
in
your dishwasher.
Food Soils Left on Dishes
Choose
another
cycle for longer washing time.
Check
rack loading section for proper loading--
avoid nesting
items.
Home water pressure
may be too low--should
be 20 to 120 pounds
per square
inch (psi).
Check
incoming
water temperature.
It should be
at least 120°F (49°C). (See Factors Affecting
Performance.)
Check water hardness.
For extremely
hard
water, it may be necessary
to install a water
softener.
(See Detergent
Chart.)
Use fresh detergent.
Check to make sure funnel in top rack is not
blocked.
Make sure items are not blocking the spray
arms, preventing
them from rotating.
Dishes not Dry
Select HEAT DRY ON option.
Make sure the rinse aid dispenser
is filled.
Increase
the amount of rinse aid. (See Rinse
Aid.)
Check the incoming
water temperature.
Be sure
it is at least 120°F (49°C).
Check for proper loading--avoid
nesting items.
Plastic items may need to be towel dried.
Cups with a concave
bottom will collect water.
Dishware Chipped
Load with care and do not overload. (See
Preparing and Loading dishes.)
Place delicate items in top rack.
Place glasses securely against pins and not
over pins.
Load items so they are secure and don't jar
loose when moving racks in and out. Move
racks in and out slowly.
Make sure tall glasses and stemware
will clear
top of tub when rack is pushed in.
Fine antique china and crystal should be hand-
washed.
Glassware/Flatware
Spotted or
Cloudy
Check water hardness. For extremely hard
water, it may be necessary to install a water
softener. (See Detergent Chart.)
Water temperature
may be low. Avoid extremely
low or high temperatures.
(See Factors
Affecting Performance.)
Avoid overloading and improper loading. (See
Preparing and Loading Dishes.)
Use fresh detergent.
Old detergent is
ineffective.
Check to see that proper amount of detergent is
being used. Also, check phosphate level. (See
Filling the Detergent Dispenser.)
Home water pressure may be too low--it
should be 20 to 120 pounds per square inch
(psi).
Dishware Stained or Discolored
Tea and coffee can stain cups. Remove the
stains by hand washing
in a solution of 1/2cup
(T20 ml) bleach and one qu_rt (1 L) of warm
water. Rinse thoroughly.
Iron deposits
in water can cause a yellow or
brown film. A special filter installed
in the water
supply line will correct this problem.
(See
Removing
Spots and Film.)
Aluminum
utensils
can leave gray/black
marks
when they rub against other items. Load
properly.
Certain
high acid foods can cause discoloration
of stainless
steel and plastics if allowed
to sit for
a long period. Rinse by hand if not operating,
dishwasher
at once.
Mixing stainless
steel and silver utensils in
silverware
basket can cause pitting of the
stainless
steel blades. Avoid mixing stainless
steel and silver.
Etching
Using too much detergent
in soft or softened
water causes this film that cannot be removed.
Adjust the amount of detergent
based on the
water hardness.
(Check
Detergent
Chart.)
Lower the water temperature.
Use the HEAT DRY OFF option.
Dishwasher
Won't Fill
Is water supply turned on?
Does overfill protector
move up and down
freely? (See Overfill Protector
section.)
Normal
water fill covers filter area.
11

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