Troubleshooting Guide - Team Grill pgd User Manual

Patio series game-day
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Troubleshooting
Guide
The electrode is deposited with
Use a clean swab and alcohol to clean
cooking residues
Electrode damaged
Replace
Burner won't light after
Electrode wires are loose or have
Reconnect or replace with new electrode
turning and pushing
the knobs
fallen off
assembly with wires
The orifice is blocked
Check the orifice for blockage
Replace with new electrode assembly with
Wire is shorting
wires
Open the gas valve and/or replace gas
No gas
valve
Burner can't light by
match
The gas flow is not smooth
Clear the burner tubes
Incorrect alignment between burner
Re-assemble ! re-align the burner
and valve
assemblies
Yellow or orange flame
Incomplete combustion
Call our customer service center
with gas odor
The gas hose is bent or kinked
Smooth out the hose
The burner or orifice is blocked
Clear blockage
Low heat with knob in
"/z/HIGH"
position
Low gas pressure
Call the gas dealer
The grill is not preheated
Preheat the grill for 15 minutes
There is excessive fat on the meat
Cut off fat before grilling
Flare-up
The temperature is too high
Adjust
There is a grease deposit
Clean
Flame out
High winds are blowing out the flame
Find a less windy place
Flame lifting
The gas pressure is too high
Call the gas dealer
Flashback
The burner port is blocked
Clean burner port
Turn off knobs and gas valve. Leave lid
Grease has accumulated in/on the
Grease fire
food
open and let fire burn out. Clean the grill
after cooling
If you are still having
problems,
please call Team Grill Customer
Service
at (888) 978-6475
or visit our website
www.teamgrill.com.
Team Grill Patio Series GAME-DAY User Guide
Page 29

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