Voice-Mail Options; Calling The Message Sender Using Live Reply - Cisco Unity Express 8.0 Voice-Mail System User Manual

Voice-mail Options

After dialing in to Cisco Unity Express, you can choose the following options from the main menu:
Option
1
2
3
4

Calling the Message Sender Using Live Reply

To call the message sender using the live reply function, the function must first be activated by your
Note
system administrator.
When listening to a message, you can request the system to dial the message-sender to initiate a live
conversation. This function is available when listening to new, saved, or deleted voice messages from
subscribers or from non-subscribers where caller ID is available.
To access the live reply function, press 44 (4 pressed twice) on the dial pad while listening to the
message. Cisco Unity Express attempts to establish a call to the message sender. Depending on the
identifying information contained in the message, you will hear a prompt with some or all of the
following: "calling <spoken name> at extension <calling number> at <remote location identifier>."
If you activate this function, you will not be returned to your voice-mail session on termination of the
Note
call. You must redial your voice mail access number.
OL-23857-01
Description
Listen to new messages. See the Cisco Unity Express Voice-Mail System Quick Start Guide
for more information.
Access the Live Reply function. See the
section on page 5.
Manage fax messages. See the
Send a message. See the Cisco Unity Express Voice-Mail System Quick Start Guide for more
information.
Access the nonsubscriber delivery function. See the
section on page 8.
Listen to old messages. See the Cisco Unity Express Voice-Mail System Quick Start Guide
for more information.
Access setup options, such as voice-mail greetings, distribution lists, passwords, message
notification, and cascading notification. See the
page 9.
Cisco Unity Express 8.0 Voicemail User's Guide for Advanced Features
"Calling the Message Sender Using Live Reply"
"Managing Fax Messages" section on page
"Delivering Nonsubscriber Messages"
"Accessing Setup Options" section on
Voice-mail Options
6.
5