If You Need Service Or Assistance - Whirlpool RC8430XT Use And Care Manual

Ill
If you need service or assistance,
we suggest you follow these five steps:
L Before calling for
assistance...
2. u you
need
assistance*..
Performance problems often result
from little things you can find and fix
yourself without tools of any kind.
If nothing operates:
• Is the cooktop wired correctly to a
live circuit with the proper voltage?
(See Installation Instructions.)
• Have you checked your home's
main fuses or circuit breaker box?
If surface units will not operate or
seem to cook too slow:
• Have you checked your home's
main fuses or circuit breaker box?
• Is the surface unit control knob
turned to a setting other than OFF?
• Are you using the proper cook-
ware? See page 6.
• Do the control knobs turn?
If surface unit control knob(s) will
not turn:
• Did you push in before trying to turn?
If cooking results aren't what you
expected:
• Is the cooktop level?
• Are the pans the size called for in the
recipe?
• Are you following a tested recipe
from a reliable source?
• Do the cooking utensils have
smooth, flat bottoms and fit the sur-
face unit being used?
• Are you allowing time for a longer
warm-up and cool-down?
See the Cooking Guide for more infor-
mation on cooking problems and
how to solve them.
Call Whirlpool COOL-LINE _R> serv-
ice assistance telephone number.
Dial free from anywhere in the U.S.:
1-800-253-1301
and talk with one of our trained con-
sultants. The consultants can instruct
you in haw to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your
area.
3. u you
need service*..
"Whi._l_ol 1
TE_H-_AR£
FRANCH SED SERVICE.
Whirlpool has
a nationwide
network of fran-
chised TECH-
CARE _; Service
Companies.
TECH-CARE serv-
ice technicians
are trained to fulfill the product war-
ranty and provide after-warranty
service, anywhere in the United States.
To locate TECH-CARE service in your
area, call our COOL-LINE service as-
sistance telephone number (see Step
2) or look in your telephone directory
Yellow Pages under:
APPLIANCES-HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR- SERVICE & REPAIR MAJOR- REPAIRING & PARTS
OR
WHIRLPOOL APPLIANCES WHIRLPOOL APPLIANCES
FRANCHISEO TECH- CARE SERVICE FRANCHISEO TEI_'f -CARE SERVICE
SERVICE COMPANIES S ERVICE COMPANIES
XYZ SERVICE CO XYZSERVICE CO
123 Maple ......... 999-9999 123 MiIple ........... 999-9999
OR
WASHING MACHINES, DRYERS
& IRONERS- SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH- CARE SERVICE
SERVICE COMPANIES
XYZ SERVICE CO
f23 Maple ........... 999-9999
10