If You Need Service Or Assistance - Whirlpool RC8430XT Use And Care Manual

Electric solid element cooktop
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Ill
If you need service or assistance,
we suggest you follow these five steps:
L Before calling
for
assistance...
2. u you
need
assistance*..
Performance
problems
often
result
from little things you can find and fix
yourself without
tools of any kind.
If nothing operates:
• Is the cooktop
wired
correctly
to a
live circuit
with the proper
voltage?
(See Installation
Instructions.)
• Have
you
checked
your
home's
main fuses or circuit
breaker
box?
If surface
units will not operate
or
seem to cook too slow:
• Have
you
checked
your
home's
main fuses or circuit
breaker
box?
• Is the
surface
unit control
knob
turned to a setting
other than OFF?
• Are you using
the
proper
cook-
ware? See page
6.
• Do the control
knobs turn?
If surface
unit control
knob(s)
will
not turn:
• Did you push in before trying to turn?
If cooking
results aren't
what
you
expected:
• Is the cooktop
level?
• Are the pans the size called
for in the
recipe?
• Are you following
a tested
recipe
from a reliable
source?
• Do
the
cooking
utensils
have
smooth,
flat bottoms
and fit the sur-
face unit being
used?
• Are you allowing
time for a longer
warm-up
and cool-down?
See the Cooking
Guide for more infor-
mation
on cooking
problems
and
how to solve them.
Call Whirlpool
COOL-LINE _R> serv-
ice assistance
telephone
number.
Dial free from anywhere
in the U.S.:
1-800-253-1301
and talk with one of our trained
con-
sultants. The consultants
can instruct
you in haw to obtain satisfactory
oper-
ation
from your appliance
or, if serv-
ice
is necessary,
recommend
a
qualified
service
company
in your
area.
3. u you
need service*..
"Whi._l_ol
1
TE_H-_AR£
FRANCH
SED SERVICE.
Whirlpool
has
a
nationwide
network
of fran-
chised
TECH-
CARE _; Service
Companies.
TECH-CARE serv-
ice technicians
are trained
to fulfill the product
war-
ranty
and
provide
after-warranty
service, anywhere
in the United States.
To locate
TECH-CARE service
in your
area,
call our COOL-LINE service as-
sistance telephone
number (see Step
2) or look in your telephone
directory
Yellow Pages under:
APPLIANCES-HOUSEHOLD-
ELECTRICAL
APPLIANCES-
MAJOR-
SERVICE
& REPAIR
MAJOR-
REPAIRING
& PARTS
OR
WHIRLPOOL
APPLIANCES
WHIRLPOOL
APPLIANCES
FRANCHISEO
TECH-
CARE SERVICE
FRANCHISEO
TEI_'f -CARE
SERVICE
SERVICE
COMPANIES
S ERVICE
COMPANIES
XYZ SERVICE CO
XYZSERVICE CO
123 Maple
.........
999-9999
123 MiIple
...........
999-9999
OR
WASHING
MACHINES,
DRYERS
& IRONERS-
SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED
TECH-
CARE
SERVICE
SERVICE
COMPANIES
XYZ SERVICE CO
f23 Maple ...........
999-9999
10

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