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If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for
assistance...
Performance
problems
often
result
from little things you can find and fix
yourself without tools of any kind.
if nothing operates:
l
Is the cooktop
wired
correctly
to a
live circuit with the proper
voltage?
(See "Installation
Instructions:')
l
Have
you checked
your
home's
main fuses or circuit
breaker
box?
if surface units will not operate
or seem to cook too slow:
l
Have
you checked
your
home's
main fuses or circuit
breaker
box?
l
Is the surface
unit control
knob
turned
to a setting other than OFF?
l
Are you
using
the proper
cook-
ware? See page
6.
l
Do the control
knobs turn?
if surface unit control knob(s)
will not turn:
l
Did you push in before trying to turn?
if cooking
results aren't what
you expected:
l
Is the cooktop
level?
l
Are the pans the size called
for in the
recipe?
l
Are you following
a tested
recipe
from a reliable
source?
l
Do
the
cooking
utensils
have
smooth, flat bottoms
and fit the sur-
face unit being
used?
l
Are you allowing
time for a longer
warm-up
and cool-down?
See the
Cooklng Guide
for more infor-
mation
on cooking
problems
and
how to solve them.
2.
If you need
assistance%.
Call Whirlpool
COOL-LINE@ serv-
ice assistance
telephone
number.
Dial free from anywhere
in the U.S.:
I-SOO-25313Ol
and talk with one of our trained
Con-
sultants. The Consultants
can instruct
you in how to obtain satisfactory
oper-
ation from your appliance
or, if serv-
ice
is necessary,
recommend
a
qualified
service
company
in your
area.
3.
If you need service?..
Whirlpool
has a
nationwide
net-
work of franchised
TECH-CARE@ Serv-
ice
Companies.
TECH-CARE service
technicians
are trained
to fulfill the
product
warranty
and provide
after-
warranty
service,
anywhere
in the
United
States. To locate
TECH-CARE
service
in your area, call our COOL-
LINE service
assistance
telephone
number
(see Step 2) or look in your
telephone
directory
Yellow
Pages
under:
10
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