Using ... Caring for ... Griddle ... Installing ... Using ... Caring for ... Vent ... Using ... Caring for ... Troubleshooting ... Requesting Assistance or Service ... Warranty ... 1-800-253-1301 Call us with questions or comments. MODELS RC8720ED RC8700ED...
A Note to You Thank you for buying a WHIRLPOOL Because your life is getting busier and more complicated, WHIRLPOOL cooktops are easy to use, save time, and help you manage your home better. To ensure that you enjoy years of trouble-free operation, we developed this Use and Care Guide.
Cooktop Safety Your safety is important to us. This guide contains safety statements under warning symbols. Please pay special attention to these symbols and follow any instructions given. Here is a brief explana- tion of the use of the symbol. IMPORTANT SAFETY INSTRUCTIONS wWARNING General...
Page 4
COO KT O P S A F E T Y •Do not wear loose or hanging garments when using the cooktop. They could ignite if they touch a hot surface unit and you could be burned. •Use only dry pot holders. Moist or damp pot holders on hot surfaces could result in burns from steam.
Grease •Grease is flammable. Do not allow grease to collect around cooktop. Wipe spillovers immediately. •Do not use water on grease fires. Never pick up a flaming pan. Smother flaming pan by covering with a well-fitted lid, cookie sheet, or flat tray. Flaming grease out- side of pan can be extinguished with baking soda or, if available, a multipurpose dry chemical or...
Grill and griddle accessories can be installed in either basin on Model RC8700ED. Coil and ceramic surface unit accessories can be installed in both basins on Model RC8700ED. On Model RC8720ED, the right side has nonremovable coil surface units. Control panel...
Controls Using Your cooktop’s easy-to-use controls will work for all of the accessories. Please review this section before cooking with your cooktop to learn the few basics you’ll need to use them correctly. Turning the knobs Push down on control knobs before turning them to a setting.
CON T RO L S Caring for controls NOTE: Let cooktop cool before cleaning. Use this chart to help you clean your control knobs and panel. PART Control knobs Control panel WHAT TO USE HOW TO CLEAN Sponge and warm, •...
Installing You can install extra coil elements in the left basin (Model RC8720ED) or both basins (Model RC8700ED) of your cooktop. To get the coil element accessory, order Part Number RCM10DB/DQ from a Whirlpool service company or dealer (see Step 2 on page 38) or call the Whirlpool Consumer Assistance Center toll-free 1-800-253-1301.
Page 10
COI L E L E M E N T S To remove: Make sure the control knobs are turned off and the cooktop is cool. Lift up on the “tab” located on the accessory until the top of the accessory clears the opening of the cooktop by about two inches.
Using Cookware tips • Select a pan that is about the same size as the surface unit. • NOTE: For best results and greater energy efficiency, use only flat-bottomed cookware that makes good contact with the surface units. Cookware with rounded, warped, ribbed (such as some porcelain enamelware), or dented bottoms could cause severe overheating, which damages...
COI L E L E M E N T S Home canning information To protect your cooktop: • Use flat-bottomed canners/pans for best results. • Use the largest surface unit for best results. Also, use a canner/pan which can be centered over the surface unit and which does not extend more than one inch outside surface unit area.
Caring for coil elements Your coil element cooktop is designed for easy care. You can do most cleaning with items found around your home. Cleaning your coil element cooktop whenever spills or soiling occurs will help to keep it looking and working like new.
Page 14
COI L E L E M E N T S Replacing Make sure all surface units are off and cool before replacing surface units and reflector bowls. Line up openings in the reflector bowl with the surface unit receptacle. Hold the surface unit as level as possible with the terminal just started into the receptacle.
Cleaning chart Use this chart to clean all parts of your coil element cooktop. PART WHAT TO USE Surface units No cleaning required Warm, soapy water and Chrome a nonabrasive, plastic reflector bowls scrubbing pad Sponge and warm, Exterior surfaces soapy water (other than control panel)/area under...
Ceramic Surface Units Installing You can install ceramic surface units in the left basin (Model RC8720ED) or both basins (Model RC8700ED) of your cooktop. NOTE: The pictures in this section show the ceramic surface unit installed in the left basin, where the receptacle is in the front wall of the basin.
Page 17
To remove: Make sure the control knobs are turned off and the cooktop is cool. Lift up on the “tab” located on the accessory until the top of the accessory clears the opening of the cooktop by about two inches. Lifting the accessory too high while still set firmly in receptacle could damage the terminal plug.
CER AM I C S UR F A C E UN IT S Using Cooking on the ceramic glass cooktop is almost the same as cooking on coil surface units. There are, however, a few differences: • The surface unit will glow red when it is turned on.
Page 19
Home canning information center over surface unit 1 inch 1" maximum overhang • Acceptable canning pots should not be oversized and must have a flat bottom. • Use the largest surface unit for best results. Also, use a canner/pan which can be centered over the surface unit.
CER AM I C S UR F A C E UN IT S Caring for ceramic surface units This cooktop is designed for easy care. However, ceramic cooktops need to be maintained differently than standard electric open-coil elements. Foods spilled directly on the cooktop will not burn off as on open-coil elements.
Page 21
Polishing Creme (Part No. 3184477) or razor scraper (Part No. 3183488), write to: Whirlpool Corporation Attention: Customer Service Dept. 1900 Whirlpool Drive LaPorte, IN 46350 Call 1-800-253-1301 to order. You must have a major credit card to order by phone.
Page 22
CER AM I C S UR F A C E UN IT S Cleaning chart PART Exterior surfaces (other than control panel and cooktop)/ area under cooktop WHAT TO USE HOW TO CLEAN Sponge and warm, • Wash, wipe with clean water, and soapy water dry well.
The grill is made up of two black grill grates, a grill element, and two grill-rocks. To get the grill accessory, order Part Number RCM20DB from a Whirlpool service company or dealer (see Step 2 on page 38) or call the Whirlpool Consumer Assistance Center toll-free 1-800-253-1301. To install: Make sure the control knobs are turned off.
Page 24
GR I L L To remove: Make sure the control knobs are turned off and the grill is cool. Remove the grill grates. Pull the grill element away from the receptacle until it is unplugged. Remove the grill-rocks. NOTE: Lifting the element too high while the plug is still in the receptacle could damage the plug.
Using Before you use the grill for the first time: Wash with warm, soapy water. Rinse and dry. Never use a metal scrubbing pad or gritty cleanser on the grill; these will damage the nonstick surface. After cleaning, lightly wipe the cooking surface with cooking oil.
Page 26
GR I L L Grilling tips (continued) • If meat begins to cook too quickly, turn the grill control knob to a lower setting. • Grease drippings will ignite occasionally to produce harmless puffs of flame for a second or two. This is normal while cooking.
Grill chart Preheat on HI for 5 or 10 minutes for best flavor. Cooking times and control settings are approximate due to differences in meats and electrical voltage. Use the following FOOD Steak ( ⁄ ⁄ ") • Rare • Medium •...
GR I L L FOOD SETTING Fish • Steaks (1") • Fillets ( ⁄ ") (with skin on) • Shrimp (skewered) Garlic bread Hot dog and hamburger buns Caring for grill NOTE: Let cooktop cool before cleaning. Cleaning your grill whenever spills or soiling occurs will help to keep it looking and working like new.
Page 29
PART WHAT TO USE Grill-rocks Warm, soapy water and a nonabrasive plastic scrubbing pad Dishwasher Bristle brush Oven cleaner Element Drain jars Warm, soapy water (under and a sponge or cooktop nonabrasive plastic basin(s)) scrubbing pad Dishwasher Cover Warm, soapy water and a sponge Area under Warm, soapy water...
Number RCM20DB. To get the griddle accessory, order Part Number RCM40DB from a Whirlpool service company or dealer (see Step 2 on page 38) or call the Whirlpool Consumer Assistance Center toll-free 1-800-253-1301. Make sure the grill element and grill- rocks are installed and the control knobs are turned off.
Using Before using the griddle for the first time: Wash griddle in warm, soapy water. Rinse and dry well. Preheat griddle for five minutes at the settings shown in the “Griddle chart” on page 32. After preheating, lightly wipe the top of the griddle with cooking oil.
Page 32
GR I DD L E Griddle chart Preheat for five to ten minutes at the set- tings listed below. Do not preheat on HI. Griddling times are guidelines only and may need to be adjusted to get the taste and/or FOOD Sausage patties Bacon...
Caring for griddle NOTE: Let cooktop cool before cleaning. You must clean your griddle after each use to keep the finish in good shape. PART WHAT TO USE Griddle Warm, soapy water and a nonabrasive plastic scrubbing pad Grill-rocks Warm, soapy water and a nonabrasive plastic scrubbing pad Dishwasher...
Vent Using The built-in vent system removes cooking vapors, odors, and smoke from foods prepared on the cooktop, grill, and griddle. The vent system will go on by itself when the grill element or griddle is being used. To turn on the vent system yourself: •...
VEN T Caring for vent wWARNING Electrical Shock Hazard Disconnect the electrical supply before servicing the cooktop. Turn fan and cooktop controls off before cleaning the vent system. Do not put hand into vent when fan or controls are on. Failure to follow these instructions can result in death, electrical shock, serious injury, or cuts.
Troubleshooting Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see “Requesting Assistance or Service” on page 38. If nothing operates, check the following: Is the cooktop wired into a live circuit with the proper voltage? (See Installation Instructions.)
Page 37
PROBLEM Cooking results are not what you expected (continued) If none of these items was causing your problem, see “Requesting Assistance or Service” on page 38. CAUSE • The recipe you are using may need to be altered to improve the taste or appearance of the food.
WHIRLPOOL appliance. To locate FSP replacement parts in your area, refer to Step 2 or call the Whirlpool Consumer Assistance Center number in Step 1. 4. If you are not satisfied with how the problem was solved …...
If you need service, first see the “Troubleshooting” section of the Use & Care Guide. After checking “Troubleshooting,” additional help can be found by checking the “Assistance or Service” section or by calling Whirlpool. In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.