Kenmore 116.31100 Use & Care Manual page 22

Master Protection Agreements
Congratulations on making a smart purchase. Your new Kenmore® product is designed
and manufactured for years of dependable operation. But like all products, it may
require preventive maintenance or repair from time to time. That's when having a
Master Protection Agreement can save you money and aggravation.
The Master ProtectionAgreement also helps extend the life of your new product. Here's
what the Agreement* includes:
[] Parts and labor needed to help keep products operating properly under normal
use, not just defects. Our coverage goes well beyond the product warranh/. No
deductibles, no functional failure excluded from coverage-- real protection.
[] Expert service by a force of more than 10,000 authorized Sears service techni-
cians, which means someone you can trust will be working on your product.
[] Unlimited service calls and nationwide service, as often as you want us, whenever
you want us.
[] "No-lemon" guarantee - replacement of your covered product if four or more
product failures occur within twelve months.
[] Product replacement if your covered product can't be fixed.
[] Annual Preventive Maintenance Check at your request - no extra charge.
[] Fast help by phone - we call it Rapid Resolution - phone support from a Sears rep_
resentative on all products. Think of us as a "talking Use & Care Guide."
[] Power surge protection against electrical damage due to power fluctuations.
[] $250 Food Loss Protection annually for any food spoilage that is the result of
mechanical failure of any covered refrigerator or freezer.
[] Rental reimbursement if repair of your covered product takes longer than
promised.
[] 10% discount off the regular price of any non-covered repair service and related
installed parts.
Once you purchase the Agreement, a simple phone call is all that it takes for you to
schedule service. You can call anytime day or nTght, or schedule a service appointment
online.
The Master Protection Agreement is a risk free purchase, if you cancel for any reason
during the product warranty period, we will provide a full refund. Or, a prorated refund
anytime after the product warranty period expires. Purchase your Master Protection
Agreement today!
Some limitations and exclusions apply. For prices and additional information in the
U.S.A. call 1-800-827-6655.
* Coverage in Canada varies on some items. For full details call Sears Canada at 1-
800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage door openers, water
heaters, and other major home items, in the U.S.A. or Canada call 1-800-4-MY-HOME®.
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