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Question:
W ho do I call with questions about grill
assembly or parts missing from my shippingbox?
Answer: Call the Customer Service Helpline
8 am - 11 pm CST, Monday through Friday, at
1-800-317-7642.
Question: Can I convert my Kenmore Elite gas grill
from one fuel type to another?
Answer: YourKenmore Elite gasgrillis manufactured to
exact specifications and isapprovedbythe American
Gas Association (AGA) for LPG orNG use only.For your
own safety,conversion kitsare notavailableand any
attemptto convert yourgrillfrom onefuel typeto another
will voidyour product warranty.
Question: Are the serialand modelnumbers of my
grilllisted somewherefor futurcreference?
Answer:.Yes, this valuable informaSon is listedon a
silverlabelfoundon the backof your grill.
Question: Why doesn'tthe hose and regulatorassem-
blysuppliedwith my new Kenmore Elite grillfit the older
LPG cylinderrve usedfor years?
Answer:. The U.S. Governmentregulatesgas appliances
and LPG cylinders. W henever newregulationsare
passedthe LPG cylinderfittings arc altered. Ifyour
currentcylinderdoes notfit the hose and regulator
suppliedwith yournew grill,the cylinderis outdatedand
mustbe replaced.
Question: What is the best way to protectmy new
Kenmore Elite gas grill?
Answer: A goodquality grillcover shouldbe usedto
protectyour grillwhen not is use. Also,follow the
cleaningand maintenanceinstructions in this owner's
manualon a timelybasis,and your new grillwill offer you
years of enjoyment.
Question: I understand rustingisa naturaloxidation
process, butwhat can I do to help prevent the cast-iron
cookinggridsfrom rusting?
Answer:. To protectagainstthe naturalrustingprocess,
your cast-iron cookinggridshave a porcelain finish.
However,dropping, s crapingor scratchingthe cooking
gridswill damage the porcelain tinish,andallowrusting.
To minimizerusting we recommendyou "season" the
cest-iron cookinggridsrcgulady--beforc and aftereach
use. Consistentseasoningwill helpcast-ironresist
rusting and will create a non-stickcookingsurface.
Question: How do I seasoncast-iron?
Answer: Beforeand after each cookout,apply a thin
layerof cookingoil, sprayor vegetableshortening to
eachcookinggrid.Be sure to coat the entiresurface
including edges and anyarcaswithchipped porcelain.
Preheat your gdllfor 2 to 3 minutesthen insertthe
cookinggrids.The cookinggddswill be seasonedand
readyfor use after5 minutes in your warm grill.
Question: Sometimes my grilldoes not light when I
pushthe ignitor button. Why?.
Answer:. Refer to the LightingInstructionsin this
owner's manual. Also check these common causes.
• IgnitorAAbatterymayneed replacing.
• Ignitorwires maybe loose. Remove the AA
battery,inspectthe Ignitorjunctionbox found
beneath the Control Panel, and connect any loose
wires.
Question: Where can I buyreplacement parts?
Answer:. For the repairor replacement parts you need
call 6 am - 11 pm CST, 7 days a week 1-800-366-
PART (1-806-366-7278). Use onlySears authorized
parts.The use of any part that is not Sears authorized
can be dangerousand will also voidyour product
warranty.
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