Troubleshooting - Kenmore 790.4676 Series Use & Care Manual

BeFore you call
Solutions to Common Problems
Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are
not the result of defective workmanship or materials in this appliance.
O--CCURRENCE POSSIBLE CAUSE/SOWTION
Oven Control Beeps Electronic control has detected a fault condition. Press STOP to dear the display and stop the
and Displays any F beeping. Reprogram the oven. If a fault reoccurs, record the fault number. Press STOP and carl
code error (example Sears or another qualified servicer.
Fn).
d-O is displayed. The door was left open and controls set for self-cleaning cycle. Simply close the door.
Range not level. Place oven rack in center of oven. Place a level on the oven rack. Adjust leveling legs at base of
Bad cooking results, range until the rack is level. Contact installing agent if rack and cabinet cutout flooring are not
level.
Kitchen cabinet misalignment may make oven appear to be not level. Be sure cabinets are square
and level. Contact cabinet maker to correct problem.
Adjust leveling legs Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem.
at base of range until Contact builder or installer to make appliance accessible.
the rack is level.
Carpeting interferes with range. Provide sufficient space so range can be lifted over carpet.
Entire oven does not When the oven is first plugged in, or when the power supply to the oven has been interrupted, the
operate, display will flash. The oven cannot be programmed until the clock is set.
Be sure electrical cord is securely connected into the electrical junction box.
Cord/plug is not installed and/or connected. Cord is not supplied with oven. Contact Sears or
another qualified servicer.
Service wiring not complete. Contact Sears or another qualified servicer.
Power outage. Check house lights to be sure. Call your local electric company.
Short in cord/plug. Replace cord/plug.
Controls are not set properly. See instructions under Selling Oven Controls to set the controls.
House fuse has blown or circuit breaker has tripped immediately following installation. House fuse
may not be fully engaged. Check fuse and screw or engage circuit breaker securely.
Surface element does No power to the appliance. Check steps under "Entire range or oven does not operate" in this
not heat. Before You Call checklist.
Too low heat setting. Turn control to a slightly higher setting until element comes on.
Incorrect control is on. Be sure to use correct control for the element to be used.
Surface element Incorrect control setting. Raise or lower setting until proper amount of heat is obtained. Dial markings
too hot or not hot are an indicator of relative heat settings and will vary slightly.
enough. Voltage is incorrect. Be sure appliance is properly connected to the power source specified in the
installation instructions. If you are not sure about this requirement call 1-800-4-MY-HOME® for
service (See back cover).
Lightweight or warped pans were used. Be sure to use proper cookware. Use only flat bottom,
evenly balanced medium or heavyweight cookware. Heavy and medium weight pans heat evenly.
Because lightweight pans heat unevenly, foods may burn easily.
Surface element turns This is normal. The element temperature rises gradually and evenly. As the temperature rises, the
off by itself, element will glow red. To maintain the selected setting, the element will cycle ON and OFF. The heating
element retains enough heat to provide a uniform and consistent heat during the OFF cycle.
Food not heating Lightweight or warped pans were used. Be sure to use proper cookware. Use only flat bottom,
evenly, evenly balanced medium or heavyweight cookware. Heavy and medium weight pans heat evenly.
Because lightweight pans heat unevenly, foods may burn easily.
Incorrect control setting. Raise or lower setting until proper amount of heat is obtained.
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