Dvd Super Multi Drive - Toshiba TECRA R700 User Manual

Problem

DVD Super Multi drive

For more information, refer to chapter 4,
Problem
You cannot access a
CD/DVD in the drive
Some CD/DVDs run
correctly, but others
do not
PC Card
For further information, please refer to chapter 3,
Options.
User's Manual
Procedure
As a last resort you should reformat the hard disk
drive and then reload the operating system and all
other files and data. If you are still unable to resolve
the problem, contact your reseller, dealer or service
provider.
Operating
Procedure
Make sure the drive's disc tray is securely closed.
Press gently until it clicks into place.
Check whether the drive power is on. If the power is
off, press the FN + Tab hot key and turn on the
power.
Open the disc tray and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the disc tray could block laser
light from reading the CD/DVD. Make sure there is
no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. Refer to the
4 for details on cleaning.
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software's needs.
Check the CD/DVD's documentation.
Check the type of CD/DVD you are using.
Check the region code on the DVD. It must match
that on the DVD Super Multi drive. Region codes
are listed in the Optical disc drives
chapter 2, The Grand Tour.
PORTÉGÉ/TECRA R700 Series
Basics.
Media care section in chapter
section in
Hardware, Utilities and
8-9