Page 1 ® Tecra A9 Series User’s Guide If you need assistance: ❖ Toshiba’s Support Web site pcsupport.toshiba.com ❖ Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see “If Something Goes Wrong”...
Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ®...
Page 4: Industry Canada Requirement
Contact either: ❖ Toshiba’s Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
Page 5: Telephone Company Procedures
If trouble is experienced with this equipment, for repair or limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support Centre within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273.
Page 6 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment NOTICE: The Industry Canada label identifies certified equipment.
Page 7: Wireless Interoperability
Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers.
Page 8: Regulatory Information
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Page 9 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference with and/or damage this device. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information:...
Page 10 Modem Warning Notice Conformity Statement The equipment has been approved to [Commission Decision “CTR21”] for pan- European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
Page 11: Device Authorization
2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
Page 12: Radio Approvals For Wireless Devices
JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT Approval Number: D01-1128JP TELECOM ENGINEERING CENTER Approval Number: 03NY.A0018, 03GZDA0017 The following restrictions apply: ❖ Do not disassemble or modify the device. ❖ Do not install the embedded wireless module into other device. ❖ 5.17 GHz to 5.23 GHz for indoor use only.
Page 13 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
Page 14 802.11a (5 GHz) Australia Austria Belgium Canada Denmark Finland France Germany Greece Ireland Italy Liechtenstein Luxembourg Netherlands New Zealand Norway Portugal Sweden Switzerland Turbo Mode (5 GHz) Canada Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community 5150-5250 MHz 5250-5350 MHz...
Page 15 ❖ This device must not be operated in ad-hoc mode using channels in the 5 GHz bands in the European Community. Ad-hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point. ❖ This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands.
Page 16 802.11a (5 GHz) Australia Austria Belgium Canada Denmark Finland France Germany Greece Ireland Italy Liechtenstein Luxembourg Netherlands New Zealand Norway Portugal Sweden Switzerland Turbo Mode (5 GHz) Canada ® Approved Countries/Regions for use for the Intel PRO/ Wireless LAN 2100 3B Mini PCI Adapter This equipment is approved to the radio standard by the countries/regions in the following table.
Page 17: Wireless Lan Card
Approved Countries/Regions for use for the Toshiba Mini PCI Wireless LAN Card This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
Page 18 11a, 11b, 11g and 11n wireless are based on IEEE 802.11a, 802.11b, 802.11g and 802.11n respectively. The IEEE 802.11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n specification.
Page 19 Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for...
Page 20: Bluetooth Wireless Technology And Your Health
Approved Countries/Regions for use (Bluetooth wireless technology) ® Bluetooth Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Argentina...
Page 21: Regulatory Statements
The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
Page 22 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. Downloaded from LpManual.com Manuals...
Page 23 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850...
Page 24 (Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
Page 25 EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL.
Page 26 ExpressCard is a trademark of PCMCIA. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
Page 27: Table Of Contents
Important information on your computer’s cooling fan ..........41 Setting up your computer ........42 Setting up your software........42 Registering your computer with Toshiba ....43 Adding optional external devices......43 Connecting to a power source ........44 Charging the main battery........46 Downloaded from LpManual.com Manuals...
Page 28 Hard Disk Drive Recovery options ....58 Hard Disk Drive Recovery using the Recovery media ..........63 Installing drivers and applications.....64 Using the Toshiba Dual Pointing Device ....64 Using the TouchPad™..........65 Scrolling with the TouchPad™ ......66 Control buttons ..........66 Disabling or enabling the TouchPad™ ....66 Using external display devices ........66...
Page 29 Playing an audio CD..........94 Playing optical media ........95 Creating a CD/DVD..........95 Removing a disc with the computer on.....96 Removing a disc with the computer off ....96 Caring for CD or DVD discs ......97 Toshiba’s online resources ........97 Downloaded from LpManual.com Manuals...
Page 30 Contents Chapter 3: Mobile Computing........... 98 Toshiba’s energy-saver design........98 Running the computer on battery power ....99 Battery Notice ...........99 Power management ........100 Using additional batteries .......101 Charging batteries..........101 Charging the main battery.......101 Charging the RTC battery........102 Monitoring main battery power......103 Determining remaining battery power.....105...
Page 31 Using the Bridge Media Adapter Slot ....131 Inserting memory media.........131 Removing memory media.......132 ® Using the i.LINK port ..........133 Using an expansion device........133 Using an Optional Toshiba Express Port Replicator with your computer ..133 Chapter 5: Utilities..............134 TOSHIBA Assist ............135 Connect............136 Secure.............137 Protect & Fix ...........138 Optimize............139...
Page 32 ® Fn-esse ...............147 ® Starting Fn-esse ..........147 TOSHIBA SD™ Memory Card Format Utility ..148 TOSHIBA SD™ Memory Boot Utility......149 Booting from a bootable SD card....150 TOSHIBA Power Saver ..........151 Preset Power Profiles ........152 Quickly creating a new power profile ....152 Customizing a power profile ......152...
Page 33 Data and system configuration backup in ® the Windows operating system....202 If you need further assistance.......207 Before you contact Toshiba ......207 Contacting Toshiba .........207 Other Toshiba Internet Web sites......208 Toshiba’s worldwide offices........208 Appendix A: Hot Keys.............. 210 Volume Mute ............210 Password security ..........210...
Page 34 Disabling or enabling the Toshiba Dual Pointing Device ..........215 Zooming applications in/out .........215 Keyboard hot keys ..........216 Appendix B: Power Cord/Cable Connectors......217 Appendix C: Using ConfigFree™ with your Toshiba Computer.............218 Getting Started............219 Starting ConfigFree .........219 ConfigFree Utilities..........221 Connectivity Doctor ........221 Search for Wireless Devices ......223...
Page 35: Introduction
Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba notebook computer, your work and entertainment can accompany you wherever you go. NOTE This notebook is compatible with European Union Directive 2002/95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE.
Page 36: This Guide
Toshiba’ s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
Page 37: Safety Icons
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Page 38: Other Documentation
To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see “If Something Goes Wrong” on page 173.
Page 39: Chapter 1: Getting Started
Chapter 1 Getting Started This chapter provides tips for working comfortably, summarizes how to connect components, and explains what to do the first time you use your notebook computer. Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations.
Page 40: Keeping Yourself Comfortable
Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, that shipped with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
Page 41: Important Information On Your Computer's Cooling Fan
Getting Started Selecting a place to work ❖ Never turn off the computer if a drive light indicates a drive is active. Turning off the computer while it is reading from or writing to a disk/disc or flash media may damage the disk/disc or flash media, the drive, or both.
Page 42: Setting Up Your Computer
Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including “Setting up your software” on page 42 before adding external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, printer, memory, and PC Cards.
Page 43: Registering Your Computer With Toshiba
If you decide not to register at that time, you can either double-click the Toshiba Registration icon on your desktop or go to the Toshiba Web site at www.register.toshiba.com at a later time. Failure to complete Product Registration will not diminish Customer rights under the Toshiba limited Warranty.
Page 44: Connecting To A Power Source
TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
Page 45 Getting Started Connecting to a power source To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
Page 46: Charging The Main Battery
Getting Started Charging the main battery The computer’s main battery light gives you an indication of the main battery’s current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows green when the main battery is fully charged ❖...
Page 47: Using The Computer For The First Time
Getting Started Using the computer for the first time NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Facing the front of the computer, locate the center of the display panel.
Page 48: Your Computer's Features And Specifications
Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology.
Page 49: Adding Memory (Optional)
You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See “Setting up your software” on page Downloaded from LpManual.com Manuals...
Page 50: Installing A Memory Module
Getting Started Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot.
Page 51 Getting Started Adding memory (optional) Remove the main battery. For information on removing the main battery, see “Removing the battery from the computer” on page 109. Close the display panel and turn the computer upside down to locate the memory module slot cover. Front of computer Memory module slot cover (Sample Illustration) Locating the memory module slot cover...
Page 52 Getting Started Adding memory (optional) Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up. Avoid touching the connector on the memory module or on the computer.
Page 53 Getting Started Adding memory (optional) Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface of the computer). (Sample Illustration) Inserting the memory module into the socket Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket.
Page 54: Removing A Memory Module
Getting Started Adding memory (optional) NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in slot A. Replace the memory module slot cover and secure it using the screw.
Page 55 Getting Started Adding memory (optional) Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Standby or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost.
Page 56: Checking Total Memory
Getting Started Hard Drive Recovery Utilities Reconnect the cables. Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has recognized the change.
Page 57: Creating Recovery Cds/Dvds
The system will prompt you to insert the appropriate number of blank CDs or DVDs to copy the Hard Drive Recovery Utilities. If your optical disc drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system.
Page 58: Hard Disk Drive Recovery Options
Getting Started Hard Drive Recovery Utilities Select CD or DVD (to create Recovery media on CDs or DVDs). (Sample Image) Recovery Disc Creator screen Select the items you want to copy by clicking the check box next to the item’s Name—recovery files, applications (original bundled drivers and applications), or both the recovery files and applications.
Page 59 (zero) key on your keyboard while powering on the computer. When the computer powers on, the Toshiba Recovery Wizard screen displays. (Sample Image) Toshiba Recovery Wizard screen Select one of the options, and then click Next. The options are: ❖...
Page 60 Be sure to save your work to external media first. On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. The Recovery of Factory Default Software screen appears.
Page 61 The Recovery Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: On the Toshiba Recovery Wizard screen, select Erase the hard disk, and then click Next. The next screen lists the two methods you can choose: ❖...
Page 62 To recover only your C: drive: On the Toshiba Recovery Wizard Screen, select Recovery of Factory Default Software, and then click Next. Select Recover without changing the hard drive partitions.
Page 63: Hard Disk Drive Recovery Using The Recovery Media
When the initial screen displays, press The boot menu appears. Using the arrow keys, select the CD/DVD option and press . The system will boot up to the Toshiba Recovery Wizard Enter screen. Please refer to “Hard Disk Drive Recovery options”...
Page 64: Installing Drivers And Applications
Installing drivers and applications (Available on certain models) The TOSHIBA Application Installer (available on certain models) allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Double-click the TOSHIBA Application Installer icon on the ®...
Page 65: Using The Touchpad
Secondary button—Performs the same function as the right button on a mouse. For more information, see “Disabling or enabling the Toshiba Dual Pointing Device” on page 215. ™ Using the TouchPad ™...
Page 66: Scrolling With The Touchpad
TouchPad setting, press . This hot key enables/disables the TouchPad. For more information, see “Disabling or enabling the Toshiba Dual Pointing Device” on page 215. Using external display devices Your computer comes with a built-in display, but you can also connect an external monitor or projector via the RGB (monitor) port.
Page 67: Directing The Display Output When You Turn On The Computer
Getting Started Using external display devices Turn on the external device. Set the display mode by pressing Fn + F5 , or by configuring the Display Properties settings. Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously.
Page 68: Adjusting The Quality Of The External Display
Getting Started Using an external keyboard Adjusting the quality of the external display To obtain the best picture quality from your television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps.
Page 69: Setting Up A Printer
Getting Started Connecting a printer To make the connection, you need a suitable USB cable which may come with your printer. If a USB cable was not included with your printer, you can purchase one from a computer or electronics store. If your printer supports Plug and Play, your computer may automatically recognize the printer;...
Page 70: Connecting An Optional External Diskette Drive
Getting Started Connecting an optional external diskette drive Click Add a printer. The Add Printer Wizard appears. (Sample Image) Add Printer Wizard Follow the on-screen instructions to set up your printer. Connecting an optional external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5-inch diskettes.
Page 71: Turning Off The Computer
Getting Started Turning off the computer To connect an optional external USB diskette drive, connect the cable to one of the computer’s USB ports. (Sample Illustration) Connecting an optional external USB diskette drive Turning off the computer ® Pressing the power button before shutting down the Windows operating system could cause you to lose your work.
Page 72 Getting Started Turning off the computer TECHNICAL NOTE: Before using any of these options to shut down or turn off your computer, save your files and make sure all disk/disc activity lights are off. If you change your mind and decide to continue working after all, wait a few seconds before turning the computer on again.
Page 73: Using The Turn Off Computer Or Shut Down Commands
Getting Started Turning off the computer ❖ The Standby command does not store unsaved information on your hard disk. You should save your work before putting your computer on Standby. ❖ Restarting from Standby takes less time and consumes less main battery power than restarting from turning off the computer or using Hibernation mode.
Page 74 Turning off the computer more quickly You can also turn off the computer by pressing the power button. To use this method, you first need to activate it using Toshiba’s Power Saver utility. Click Start, Control Panel, and then Performance and Maintenance.
Page 75: Using And Configuring Hibernation Mode
Getting Started Turning off the computer NOTE These options are set separately for how they operate while the computer is running on battery power or while connected to the AC power. ❖ When I press the power button Set this option to Shut down if you want the computer to shut down when you press the power button.
Page 76 To use any of these methods, you first need to enable them in Toshiba’s Power Saver utility. Click Start, Control Panel, and then Performance and Maintenance. Click the TOSHIBA Power Saver icon. Click the Setup Action tab. Select Hibernation for the options you want. NOTE...
Page 77: Using And Configuring Standby Mode
To use any of these methods, you first need to enable them in Toshiba’s Power Saver utility. Click Start, Control Panel, and then Performance and Maintenance. Click the TOSHIBA Power Saver icon. Click the Setup Action tab. Select Standby for the options you want. NOTE...
Page 78: Closing The Display Panel
Getting Started Customizing your computer’s settings Click Apply. Click OK. Once the computer is configured, you can place it into Standby mode by either pressing the power button or closing the display panel, depending on the Standby options set. Starting again from Standby mode To start up the computer from Standby mode, press the power button until the on/off light glows green.
Page 79: Moving The Computer
You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
Page 80: Chapter 2: Learning The Basics
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the disk. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Page 81 Learning the Basics Computing tips ❖ Back up your files to disks (or other removable media) on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your hard disk suddenly fails, you will lose all the data on it unless you have a separate backup copy.
Page 82: Using The Keyboard
Learning the Basics Using the keyboard Using the keyboard Your computer’s keyboard contains character keys, control keys, ® function keys, and special Windows keys, providing all the functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖...
Page 83: Ctrl, Fn, And Alt Keys
Learning the Basics Using the keyboard Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys , and keys do different things depending on the Ctrl program you are using. For more information, see your program documentation. Function keys The function keys (not to be confused with the key) are the 12 keys at the top of the keyboard.
Page 84: Overlay Keys
Learning the Basics Using the keyboard Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard.
Page 85: Starting A Program
Learning the Basics Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find ® the file, use My Computer or Windows Explorer.
Page 86: Starting A Program From Windows Explorer
Learning the Basics Starting a program ® Starting a program from Windows Explorer If a program is not listed in the All Programs menu, you can start it ® ® from Windows Explorer. Windows Explorer gives you a view of your computer’s contents as a hierarchy or “tree.”...
Page 87: Starting A Program From The Run Dialog Box
Learning the Basics Saving your work Starting a program from the Run dialog box This example uses the Run command to start WordPad: Click Start, and then Run. The Run dialog box appears. (Sample Image) Run dialog box In the Run dialog box: ❖...
Page 88 Learning the Basics Saving your work Many programs offer a feature that saves documents at regular intervals. Check your program’s documentation to see if it has an automatic save feature. Saving files ® In your Windows -based application, click File, and then Save. If you are working with a document that already has a file name, this is all you need to do.
Page 89: Printing Your Work
Learning the Basics Printing your work File names ® The Windows operating system supports long file names that can contain up to 255 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters.
Page 90: Backing Up Your Work
Learning the Basics Backing up your work ® In your Windows application, click File, and then Print. The program displays a Print dialog box. (Sample Image) Print dialog box Specify the print parameters. For example, the range of pages and number of copies to print. Click Print.
Page 91: Restoring Your Work
Learning the Basics Using the optical drive Restoring your work To restore information from your backup media to your hard disk, use the Restore page in the backup program. Look in the online Help or your operating system documentation for information on restoring files.
Page 92: Optical Drive Components
Learning the Basics Using the optical drive Optical drive components The optical drive is located on the side of the computer. Your optical drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical drive Drive in-use indicator light—Indicates when the drive is in use.
Page 93 Learning the Basics Using the optical drive Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it as described in “Caring for CD or DVD discs”...
Page 94: Playing An Audio Cd
If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
Page 95: Playing Optical Media
CD. For other types of media, use the associated software to open the files on the disc. For example, if it is a DVD, open Toshiba DVD player and use it to play the DVD. Creating a CD/DVD...
Page 96: Removing A Disc With The Computer On
Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
Page 97: Caring For Cd Or Dvd Discs
Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
Page 98: Chapter 3: Mobile Computing
Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba’s energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency.
Page 99: Running The Computer On Battery Power
® *Toshiba EasyGuard technology comprises a number of features some of which may or may not be available on a particular Toshiba notebook depending on the model selected. See easyguard.toshiba.com for detailed information. Running the computer on battery power The computer contains a removable Lithium-Ion (Li-Ion) battery that provides power when you are away from an AC outlet.
Page 100: Power Management
Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Global Support Centre. Downloaded from LpManual.com Manuals...
Page 101: Using Additional Batteries
Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
Page 102: Charging The Rtc Battery
Mobile Computing Charging batteries The battery may not start charging immediately under the following conditions: ❖ The battery is extremely hot or cold. To ensure that the battery charges to its full capacity, wait until it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to 26 degrees Celsius).
Page 103: Monitoring Main Battery Power
Mobile Computing Monitoring main battery power NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working.
Page 104 Mobile Computing Monitoring main battery power HINT: Be careful not to confuse the battery light ( ) with the on/off light ( When the on/off light flashes amber, it indicates that the system is ® suspended (using the Windows operating system Standby command).
Page 105: Determining Remaining Battery Power
Click Start, Control Panel, Performance and Maintenance, and then TOSHIBA Power Saver. Click the TOSHIBA Power Saver icon. The Power Saver Properties window appears. The remaining battery charge is indicated on the left side of the dialog box.
Page 106: Setting Battery Alarms
Standby mode or Hibernation mode or to completely power down when the alarm goes off. To change the default alarm settings: Click Start, Control Panel, Performance and Maintenance, and then TOSHIBA Power Saver. Click the Setup Action tab. Configure the Alarm settings to suit your needs. Conserving battery power...
Page 107: Power Profiles
Mobile Computing Monitoring main battery power Toshiba has combined these options into preset Power Profiles. Using one of these profiles lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs.
Page 108: Using A Hot Key To Set The Power Profile
The pop-up window disappears. You are now in the selected mode. For more information on setting the battery Power Profile, see “TOSHIBA Power Saver” on page 151. Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery.
Page 109: Removing The Battery From The Computer
Mobile Computing Changing the main battery TECHNICAL NOTE: To avoid losing any data, save your files and then either completely shut down your computer or put it into Hibernation mode before changing the main battery. Removing the battery from the computer To remove the battery: Save your work.
Page 110: Inserting A Charged Battery
Mobile Computing Changing the main battery Slide the battery release latch to release the battery. Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately.
Page 111 Mobile Computing Changing the main battery If the battery does not slide into the slot easily, move the battery release lock to the unlocked position and try again. Do not force the battery into position. (Sample Illustration) Inserting the battery Slide the battery release lock to the locked position.
Page 112: Taking Care Of Your Battery
If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries.
Page 113: Maintaining Your Battery
Mobile Computing Taking care of your battery Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.
Page 114: Disposing Of Used Batteries
If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. Toshiba is dedicated to preserving the environment by sponsoring Call2Recycle™, a program of the Rechargeable Battery Recycling...
Page 115: Traveling Tips
❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
Page 116: Chapter 4: Exploring Your Computer's Features
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your notebook computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks.
Page 117: Finding Your Way Around The Desktop
Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, Taskbar, System tray, and background pattern. Icons Start button Taskbar System tray ® (Sample Image) Windows operating system desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Page 118 Exploring Your Computer’s Features Exploring the desktop If you place the cursor over an icon, a popup description of the file NOTE contents appears. Your desktop may contain other icons depending on your ® configuration. See Windows online Help for more specific information on each icon and how to use it.
Page 119: Setting Up For Communications
Exploring Your Computer’s Features Setting up for communications Setting up for communications To connect to the Internet, or use an online service, you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖...
Page 120: Connecting A Modem To A Telephone Line
Send a fax directly from your computer For more detailed information regarding your computer’s modem, visit Toshiba’s Web site at accessories.toshiba.com. Before you can communicate using the modem, you need to connect it to a telephone line. Your computer’s built-in modem port provides an RJ-11 jack, allowing you to connect the modem to a standard voice-grade telephone line.
Page 121: Connecting Your Computer To A Network
Exploring Your Computer’s Features Setting up for communications Connect the other end to the RJ-11 wall jack. (Sample Illustration) Connecting to a wall jack NOTE Connect the built-in modem only to ordinary analog phone lines. Never connect the built-in modem to a digital line (ISDN). Never connect the built-in modem to the digital connector on a public telephone or to a digital private branch exchange (PBX).
Page 122 Exploring Your Computer’s Features Setting up for communications Setting up the connection To set up an office connection, consult your network administrator for network settings and additional considerations. To set up a dial-up connection, use the New Connection Wizard: Click Start, and then All Programs. Click Accessories, Communications, and click New Connection Wizard.
Page 123: An Overview Of Using The Internet
Exploring Your Computer’s Features An overview of using the Internet Using Wireless LAN connectivity NOTE Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. Your system may come with an optional wireless LAN module.
Page 124: The World Wide Web
Exploring Your Computer’s Features An overview of using the Internet The World Wide Web The World Wide Web (or “Web”) is a subset of the Internet—a collection of interlinked documents (located on computers connected to the Internet) that work together using a specific Internet protocol called Hypertext Transfer Protocol (HTTP).
Page 125: Surfing The Internet
Exploring Your Computer’s Features An overview of using the Internet Surfing the Internet Once connected to the Internet, the Web browser displays a home page, for example, your ISP’s home page on the Internet or your company’s Web site home page. To visit a desired Web site, type in the Web address.
Page 126: Uploading To, And Downloading Files From, The Internet
Exploring Your Computer’s Features Exploring audio features Uploading to, and downloading files from, the Internet Transferring files from one computer to another is termed uploading (transferring data from your computer to a site on the Web), or downloading (transferring data from a site on the Web to your computer).
Page 127: Using External Speakers Or Headphones
Exploring Your Computer’s Features Exploring audio features When you have finished recording, click the Stop button. The Sound Recorder window displays the new sound file as a waveform. NOTE You can only record 60 seconds at a time. To hear what you just recorded, click the Play button. To save the file, click File, and then Save.
Page 128: Using Pc Cards
Exploring Your Computer’s Features Using PC Cards Using PC Cards (Available on certain models) TECHNICAL NOTE: For PCMCIA-compatible PC Cards, check the package to make sure they conform to the PCMCIA 2.1 standard (or later). Other cards may work with your computer, but are likely to be much more difficult to set up and use.
Page 129: Removing A Pc Card
Exploring Your Computer’s Features Using PC Cards Removing a PC Card Be sure to disable the PC Card prior to removing it. Otherwise, the system may be damaged. NOTE Before removing a PC Card, make sure that no applications or system services are using the card.
Page 130: Using An Expresscard
Exploring Your Computer’s Features Using an ExpressCard™ ™ Using an ExpressCard (Available on certain models) ™ This section applies if you have a ExpressCard slot. The ExpressCard slot supports the use of ExpressCard media. The slot also supports hot swapping, which allows you to replace one ExpressCard with another while the computer is on.
Page 131: Using The Bridge Media Adapter Slot
PDAs, digital cameras, digital video camcorders, etc. The Bridge Media Adapter slot may also support other types of media. For a complete list of supported media, visit Toshiba’s Web site at accessories.toshiba.com. To prevent damage to the media card and/or Bridge Media Adapter slot, remove the media card before you carry or move the computer.
Page 132: Removing Memory Media
Exploring Your Computer’s Features Using the Bridge Media Adapter Slot Push the media into the adapter until it locks in place. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data.
Page 133: Using The I.link ® Port
For more information, see the accessories information package that comes with the device or visit accessories.toshiba.com. Using an Optional Toshiba Express Port Replicator with your computer If you purchase an optional Toshiba Express Port Replicator (not shipped with your system), you can connect this device to your computer’s expansion port.
Page 134: Chapter 5: Utilities
❖ User password ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ Fn-esse® ❖ TOSHIBA SD™ Memory Card Format Utility ❖ TOSHIBA SD™ Memory Boot Utility ❖ TOSHIBA Power Saver ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖...
Page 135: Toshiba Assist
TOSHIBA Accessibility ❖ Fingerprint Authentication Utility TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, do one of the following: ❖ Double-click the TOSHIBA Assist shortcut icon on the desktop.
Page 136: Connect
TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree™ Connectivity Doctor ❖ ® Start Bluetooth ❖ ® Bluetooth Settings ❖ ® Bluetooth Local COM Settings (Sample Image) TOSHIBA Assist window – Connect tab Downloaded from LpManual.com Manuals...
Page 137: Secure
Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab Downloaded from LpManual.com Manuals...
Page 138: Protect & Fix
Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab Downloaded from LpManual.com Manuals...
Page 139: Optimize
TOSHIBA Power Saver ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Mobile Extension ❖ Toshiba Button Controls ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Accessibility (Sample Image) TOSHIBA Assist window – Optimize tab Downloaded from LpManual.com Manuals...
Page 140: Toshiba Application Installer
Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Double-click the TOSHIBA Application Installer icon on the ®...
Page 141: Setting Passwords
When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant password—Secures your open programs and files when leaving the computer temporarily.
Page 142: Using A Supervisor Password
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access the computer.
Page 143: Using A User Password
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access the computer.
Page 144: Deleting A User Password
Click OK to exit. Deleting a user password To cancel the power-on password function: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. On the left side, click the Secure tab.
Page 145: Toshiba Pc Diagnostic Tool Utility
Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility:...
Page 146: Toshiba Hdd Protection Utility
Utilities TOSHIBA HDD Protection Utility TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery...
Page 147: Fn-Esse
You can assign any key that is not associated with a hot key or a keyboard overlay. ® Starting Fn-esse Click Start, All Programs, Toshiba, Utilities, and then Fn-esse, or click the Hotkey Assignment icon in the Optimize tab of TOSHIBA Assist.
Page 148: Toshiba Sd™ Memory Card Format Utility
Bridge Media Adapter slot. To format an SD memory card using this utility: Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format, or click the SD Memory Card icon in the Optimize tab of TOSHIBA Assist.
Page 149: Toshiba Sd™ Memory Boot Utility
Be sure to back up your data to external media before performing this procedure as data on the drive may be lost. Click Start, All Programs, Toshiba, Utilities, and then SD Memory Boot Utility. The TOSHIBA SD Memory Boot Utility screen appears.
Page 150: Booting From A Bootable Sd Card
Utilities TOSHIBA SD™ Memory Boot Utility NOTE To create a bootable SD card with the Read from an image file option, you need a third-party application. Booting from a bootable SD card To boot from a bootable SD card: Create a bootable SD card (see “TOSHIBA SD™...
Page 151: Toshiba Power Saver
The TOSHIBA Power Saver Properties window appears. (Sample Image) TOSHIBA Power Saver Properties window The Profile panel on the left of the TOSHIBA Power Saver Properties window shows the power profiles used to control power usage for both AC power and battery power, as well as the estimated battery life for each power profile mode.
Page 152: Preset Power Profiles
Utilities TOSHIBA Power Saver Preset Power Profiles The preset power profiles are: ❖ Full Power ❖ AC Optimized ❖ High Power ❖ Normal ❖ DVD Playback ❖ Presentation ❖ Long Life These profiles cannot be deleted. It is not recommended to change the settings of these profiles.
Page 153: Mouse Utility
To access the Mouse utility: Click Start, Control Panel, Printers and Other Hardware, and then Mouse, or click the Mouse icon in the Optimize tab TOSHIBA Assist. The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories: ❖...
Page 154: Toshiba Hardware Setup
® management tool available through the Windows operating system. To access it: ❖ Click the TOSHIBA Hardware Setup icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Hardware Setup screen appears. (Sample Image) TOSHIBA Hardware Setup screen – General tab...
Page 155 Utilities TOSHIBA Hardware Setup ❖ CPU—Allows you to enable or disable CPU frequency switching modes Dynamically Switchable—This mode is the default setting for your computer, and automatically changes the processing frequency and decreases voltage depending on the power source: ❖...
Page 156: Toshiba Zooming Utility
To zoom in, hold down the key and press ; to zoom out, hold down the key and press For more information about how to use the TOSHIBA Zooming utility, right-click the icon in the Taskbar and then click Help. Downloaded from LpManual.com Manuals...
Page 157: Toshiba Mobile Extension
Utilities TOSHIBA Mobile Extension TOSHIBA Mobile Extension To adjust the settings for the optional Toshiba Express Port Replicator, use the TOSHIBA Mobile Extension utility. To use the TOSHIBA Mobile Extension utility: Click Start, then Control Panel, then Performance and Maintenance.
Page 158 TOSHIBA Mobile Extension Under the Display Change Service tab, you can set the default display configuration you wish to use when docking the system to the optional Toshiba Express Port Replicator. (Sample Image) Display Change Service tab options Downloaded from LpManual.com Manuals...
Page 159: Toshiba Button Controls
The Toshiba Button Controls allow you to customize the TOSHIBA Assist button. The TOSHIBA Assist button is located above the keyboard. To access Toshiba Button Controls: Click the Toshiba Button Control icon in the Optimize tab of TOSHIBA Assist. The Toshiba Controls Properties window appears.
Page 160: Cd/Dvd Drive Acoustic Silencer
To access the utility: Double-click the icon in the System tray, or click the CD/DVD Drive Acoustic Silencer icon in the Optimize tab of TOSHIBA Assist. The CD/DVD Drive Acoustic Silencer screen appears. Click Set Quiet Mode to make the drive run more slowly and quietly for listening to music or audio files on a CD.
Page 161: Toshiba Accessibility
Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the...
Page 162: Fingerprint Authentication Utility
Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
Page 163 Utilities Fingerprint Authentication Utility Swipe your finger on the reader. A sample will be created and indicated by a Fingerprint icon. Repeat the previous step. Swipe the same finger on the reader two more times to create two more samples. The final template will be created from these three samples.
Page 164: Fingerprint Logon
Utilities Fingerprint Authentication Utility Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints. During user enrollment, fingerprint samples are saved ® and associated with the user’s Windows user account. When the user attempts to log on again, the user’s fingerprint is read and compared with the user’s enrolled fingerprints;...
Page 165: Control Center
Utilities Fingerprint Authentication Utility NOTE Your hardware must support Power-on security to use the single logon feature. You must have administrative privileges to change settings. To enable power-on security single logon: Open the Control Center and go to Settings - System Settings.
Page 166 Utilities Fingerprint Authentication Utility Fingerprints ❖ Enroll or edit current user’s fingerprint templates—Runs the fingerprint enrollment wizard. You can enroll, edit, or delete fingerprints for the current user and, if power-on security is implemented, control whether they are stored in the fingerprint device memory.
Page 167: Password Bank
Utilities Fingerprint Authentication Utility Elevate Administrative Privileges for User ❖ Elevate administrative privileges for user.—By default, the operating system assumes you are a user and not an administrator, and renders most of the system settings in the Control Center gray and unavailable. To access these system settings, click “Elevate administrative privileges”...
Page 168 Utilities Fingerprint Authentication Utility Registering a new Web page or dialog You are logged on to the computer and want to register a new Web page. To create a new registration: Display a Web page you want to register. Fill in the data you want to replay the next time you access this Web page.
Page 169 Utilities Fingerprint Authentication Utility Replaying registrations with multiple forms Password Bank registers forms, not pages. If a page contains several forms, each form requires a separate registration. If a page contains several forms, replaying works as follows: ❖ If only one form is registered for the page (regardless of how many forms the page has), that registration is replayed.
Page 170 Select a registration. Click Delete. How to Delete the Fingerprint Data Fingerprint data is stored in the non-volatile memory. If the computer changes ownership, Toshiba recommends the following procedure: Click Start, All Programs, Protector Suite QL, and then Control Center.
Page 171: Care And Maintenance Of Your Fingerprint Reader
Utilities Fingerprint Authentication Utility Care and maintenance of your fingerprint reader Failure to follow these guidelines and/or procedures might result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke the reader with your nails or any hard or sharp objects.
Page 172: Fingerprint Reader Limitations
Toshiba does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
Page 173: Chapter 6: If Something Goes Wrong
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
Page 174 If Something Goes Wrong Problems that are easy to fix Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with the next step. Close the remaining programs one by one by selecting the program name, then End Task.
Page 175: Problems When You Turn On The Computer
If Something Goes Wrong Problems when you turn on the computer Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery.
Page 176 Try turning the computer on again. If the computer starts normally, the AC adaptor may be defective and will need to be replaced (see the Toshiba Web site at accessories.toshiba.com). If the AC power light starts flashing, remove the battery, and continue with the steps below.
Page 177: The Windows Operating System Is Not Working
If Something Goes Wrong The Windows® operating system is not working If the trickle-charging does not prove effective, visit the Toshiba Web site at pcsupport.toshiba.com and see the Support Bulletin Step-Charging the computer’s battery (click the ® Ask Iris link and search for the support bulletin by name).
Page 178: Using Startup Options To Fix Problems
If Something Goes Wrong The Windows® operating system is not working Using Startup options to fix problems If the operating system fails to start properly, you may have to change your system’s configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu. To open the Startup menu: Restart your computer.
Page 179: The Windows Operating System Can Help You
Click a problem you would like help with from the listings and follow the on-screen instructions. You can connect to Support Online by clicking Support from the menu or by going to pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver ®...
Page 180: A Plan Of Action
If Something Goes Wrong Resolving a hardware conflict A plan of action The smooth operation of the system depends on the interaction of all devices, programs, and features. If the system or one of its attached devices is not working, resolving the problem can be time- consuming and frustrating.
Page 181: Fixing A Problem With Device Manager
If Something Goes Wrong Resolving a hardware conflict Plug and Play With Plug and Play and the operating system, avoiding hardware conflicts is easy. Plug and Play is a computer standard that helps the system BIOS (basic input/output system) and the operating system to automatically assign system resources to Plug and Play- compliant devices.
Page 182 If Something Goes Wrong Resolving a hardware conflict Disabling a device Click Start, Control Panel, then click Performance and Maintenance. Click the Administrative Tools icon. Double-click Computer Management, then click Device Manager. Select the specific device from the device category. To expand a device category, double-click the category.
Page 183: Memory Problems
If Something Goes Wrong Resolving a hardware conflict ❖ The Driver tab, which displays the drivers being used by the device. The tabs that appear in the dialog box vary from one device to another. A Troubleshooting button is also present. Click Troubleshoot...
Page 184: Power And The Batteries
If Something Goes Wrong Resolving a hardware conflict Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional high-capacity battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries.
Page 185: Keyboard Problems
After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information that shipped with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
Page 186: Display Problems
If Something Goes Wrong Resolving a hardware conflict Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. You may have activated the instant password feature by pressing simultaneously.
Page 187 If Something Goes Wrong Resolving a hardware conflict To change the number of colors displayed: ® Right-click in a blank area of the Windows desktop. Click Properties, and then the Settings tab. Change the Colors option and click OK. ® For more information see Windows Help.
Page 188: Disk Drive Problems
If Something Goes Wrong Resolving a hardware conflict Disk drive problems Problems with the hard disk or with a diskette drive usually show up as an inability to access the disk or as sector errors. Sometimes a disk problem may cause one or more files to appear to have garbage in them.
Page 189: Optical Drive Problems
If Something Goes Wrong Resolving a hardware conflict Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator.
Page 190: Sound System Problems
If Something Goes Wrong Resolving a hardware conflict Examine the disc to see if it is dirty. If necessary, wipe it with a clean cloth dipped in water or a neutral cleaner. Replace the disc in the tray. Make sure that the disc is lying flat, label side up.
Page 191: Pc Card Problems
If Something Goes Wrong Resolving a hardware conflict If you are using external headphones or speakers, check that they are securely connected to your computer. The computer emits a loud, high-pitched noise. This is feedback between the microphone and the speakers. It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud.
Page 192 If Something Goes Wrong Resolving a hardware conflict ❖ Occasionally a defective PC Card slips through quality control. If another PCMCIA-equipped computer is available, try the card in that machine. If the card malfunctions again, it may be defective. Resolving PC Card problems Here are some common problems and their solutions: The slot appears to be dead.
Page 193: Expresscard™ Problems
If Something Goes Wrong Resolving a hardware conflict Remove the device when prompted to do so. Click OK three times to close the Safely Remove Hardware screen. Never swap modules when the computer is in Hibernation or Standby mode. This is known as “warm swapping” and is not supported with this computer.
Page 194 If Something Goes Wrong Resolving a hardware conflict Other cards must be set up before you can use them. Use the ® Windows operating system ExpressCard™ Wizard to set up the ® card. Refer to your Microsoft documentation for more information, or refer to the documentation that came with the ExpressCard™.
Page 195 If Something Goes Wrong Resolving a hardware conflict The computer stops working (hangs) when you insert an ExpressCard™ The problem may be caused by an I/O (input/output) conflict between the socket and another device in the system. Use Device Manager to make sure each device has its own I/O base address. “Fixing a problem with Device Manager”...
Page 196: Printer Problems
If Something Goes Wrong Resolving a hardware conflict Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that the printer has plenty of paper.
Page 197: Wireless Networking Problems
NOTE ® the device list in Device Manager (part of the Windows Control ® Panel). Some Toshiba models may have a Wi-Fi antenna switch ® even though they do not have an internal Wi-Fi adapter. ❖ Verify that signal strength is good using the utility provided ®...
Page 198 Verify that the Service Set Identifier (SSID), or network name, is correct—i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are case- sensitive. Toshiba provides a Client Manager utility for setting and managing SSIDs. ❖...
Page 199 If Something Goes Wrong Resolving a hardware conflict ❖ Click Start, then click Run... ❖ Enter and press Enter ❖ Enter at the command prompt, and press PING 192.168.1.1 Enter ❖ If “Request Timed Out” or another error message appears ®...
Page 200: Dvd Operating Problems
“Checking device properties” on page 182 for instructions on using Device Manager to view the optical drive properties. Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.
Page 201: Develop Good Computing Habits
If Something Goes Wrong Develop good computing habits Click OK. DVD titles, games, or applications appear distorted. Having Stretch enabled when your video resolution is set to 640 x 480 or 800 x 600 can cause distortion. To disable Stretch, follow the instructions below: Right-click the Desktop, select Properties.
Page 202: Data And System Configuration Backup In The Windows Operating System
If Something Goes Wrong Develop good computing habits On a regular basis, back up the information stored on your hard disk. Here are some ways you can do this: ❖ Copy files to diskette. ❖ Copy files to an external storage device. ❖...
Page 203 If Something Goes Wrong Develop good computing habits Saving system configuration with Restore Points ® The System Restore feature of the Windows operating system ® quickly creates Restore Points—‘snapshots’ of your Windows operating system configuration—and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control ®...
Page 204 DVDs, or hard drives. An external hard drive is recommended in case the internal hard drive fails. No additional software is required. Most of the CD and DVD drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from CDs.
Page 205 If Something Goes Wrong Develop good computing habits In this second window, browse to the files you wish to back up. Click the down-pointing arrow at the upper-right of the window (to the left of the Go button) to see a list of locations that includes My Documents—a likely location of your data.
Page 206 If Something Goes Wrong Develop good computing habits General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives, DVD ® writers, scanners, etc.) and software (applications like Microsoft ®...
Page 207: If You Need Further Assistance
Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardware- related, Toshiba offers a variety of resources to help you.
Page 208: Other Toshiba Internet Web Sites
Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Other Toshiba Internet Web sites toshiba.com...
Page 209 The Rest of Europe Toshiba America Information Toshiba Europe (I.E.) GmbH Systems, Inc. Hammfelddamm 8 9740 Irvine Boulevard D-4-1460 Neuss Irvine, California 92618 Germany United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. Downloaded from LpManual.com Manuals...
Page 210: Appendix A: Hot Keys
Appendix A Hot Keys Hot keys are keys that, when pressed in combination with the key, turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute This hot key enables/disables volume mute on your computer.
Page 211: With A Password
Hot Keys Password security With a password The Fn + F1 key combination turns off the display and activates instant security. If you set a blank screen saver, pressing the Fn + F1 key combination to activate instant security will cause the screen to go blank.
Page 212: Power Profile
This hot key displays the power profile pop-up window and cycles through the power profiles. (Sample Image) Power profiles The properties of each power profile are set in the TOSHIBA Power Saver utility. For more information, see “TOSHIBA Power Saver” on page 151. Standby mode This hot key places the computer into Standby mode.
Page 213: Hibernation Mode
Hot Keys Hibernation mode Hibernation mode This hot key places the computer into Hibernation mode. If Hibernation mode is enabled (the default) a message box displays by default to confirm the computer is entering Hibernation mode. You can choose not to display this message box.
Page 214: Display Modes
Hot Keys Display modes Display modes This hot key cycles through the power-on display options. NOTE Some modes are only available with the appropriate device attached and turned on. The display modes are: ❖ LCD—Internal display only ❖ LCD + CRT—Internal display and external monitor simultaneously ❖...
Page 215: Disabling Or Enabling Wireless Devices
Wi-Fi Disabling or enabling the Toshiba Dual Pointing Device This hot key enables/disables the Toshiba Dual Pointing Device. For more information on using the Toshiba Dual Pointing Device, see “Using the Toshiba Dual Pointing Device” on page (Sample Image) Disable and enable Toshiba Dual...
Page 216: Keyboard Hot Keys
Hot Keys Keyboard hot keys Keyboard hot keys This hot key turns the cursor control overlay on and off. This hot key turns the numeric overlay on and off. This hot key turns the scroll lock feature on and off. This hot key switches screen resolution.
Page 217: Appendix B: Power Cord/Cable Connectors
Appendix B Power Cord/Cable Connectors Your notebook computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada United Kingdom UL approved CSA approved BS approved...
Page 218: Computer
Appendix C ™ Using ConfigFree with your Toshiba Computer ® NOTE All references to Bluetooth in this appendix are applicable only if Bluetooth is available on your system. ® ™ ConfigFree is a set of utilities that makes it easy to control communication devices and network connections.
Page 219: Getting Started
Double-click the ConfigFree icon on the System Tray. ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. ❖ Click the ConfigFree icon on the System Tray, and then click the desired utility.
Page 220 Using ConfigFree™ with your Toshiba Computer Getting Started When you start a search for wireless devices, ConfigFree Launcher displays on your computer desktop. You can then click the appropriate icon on the Launcher to start the desired ConfigFree utilities. SUMMIT ®...
Page 221: Configfree Utilities
Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities (Sample Image) ConfigFree Launcher coming back into view ConfigFree Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network information by simply moving the mouse pointer.
Page 222 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities ❖ Status of wireless communication switch (on or off) (Sample Image) Connectivity Doctor screen Moving the mouse pointer over a wired or wireless network device icon displays information about the device, such as its IP address, subnet mask, and MAC address.
Page 223: Search For Wireless Devices
Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities A triangle containing an exclamation point also appears on the Connectivity Doctor screen, and an orange frame describes the relevant location. You can also view the possible cause and solution for the problem by clicking the exclamation point. If multiple triangles display, you can toggle between each of their cause and solution information screens by clicking its exclamation point.
Page 224 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Click Search for Wireless Devices. A virtual map appears with a graphical representation of the wireless devices that have been detected. NOTE Search for Wireless Devices can also be started from the ConfigFree Launcher.
Page 225 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Creating a new wireless connection ® NOTE This feature is only supported on systems running Windows SP2. To add a new wireless connection to an Access Point: Open the Search for Wireless Devices option from ConfigFree Launcher.
Page 226 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Enter the SSID/WEP information and connect to the device. NOTE After the Access Point is set up and added to the connection list, the system displays the Connection screen rather than the Wireless settings screen.
Page 227 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities ❖ ® Drag and drop the file directly onto the icon for that Bluetooth device. ® (Sample Image) Dragging the file to the Bluetooth device icon To be prompted for the device: ®...
Page 228: Profile Settings
Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities Click Send. NOTE During a file transfer, connecting and disconnecting to the selected device will occur automatically. ® Disconnecting from a Bluetooth device ® To disconnect from a Bluetooth device: Place the cursor on top of the connected line. The icon changes to a pair of scissors.
Page 229 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities To create a profile: Click the ConfigFree icon on the System Tray. Move the pointer to Profile. Click Add. The Add Profile screen appears. Select Capture and click OK. The Add Profile screen appears.
Page 230: Configfree Summit
Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities (Sample Image) Expanded Add Profile screen NOTE The online Help provides real-world examples of setting up profiles for different networking environments. After you set up one or more profiles, you can check their settings and fine-tune them as necessary.
Page 231 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities ❖ ® Bluetooth PAN/LAP ❖ Cross cable (Ethernet or Gbit Ethernet) To host a ConfigFree SUMMIT, click the SUMMIT icon on the ConfigFree Launcher, select the users that you want to attend the SUMMIT meeting, and send them an invitation.
Page 232 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities NOTE Only the SUMMIT Host (the initiator) can share files with multiple users by this method. SUMMIT users can share a file with only one other user. (Sample Image) Sharing a file with one user ❖...
Page 233 Using ConfigFree™ with your Toshiba Computer ConfigFree Utilities NOTE Participating users must be connected by LAN, wireless LAN, or ® Bluetooth (PAN). Firewall software may prevent ConfigFree SUMMIT from working. Using ConfigFree SUMMIT To host a ConfigFree SUMMIT: Click the ConfigFree icon on the System Tray.
Page 234: Quick Connect
Direct Link Toshiba Device. Launches ConfigFree SUMMIT Toshiba Wireless Projector The Quick Connect feature switches the Wireless LAN connection to connect to a Toshiba Wireless Projector. Once the projector utility is installed, launching the Quick Connect utility automatically opens the Wireless Data Projector Application. There you can configure how you would like to use the projector.
Page 235 NOTE Because the wireless LAN’s default connection setting is for Ad Hoc mode, the Toshiba Wireless Projector will not connect if the projector is set to Infrastructure mode. If this occurs, you can change the wireless LAN’s connection setting to Infrastructure mode to match the settings on the projector.
Page 236: Using The Automatic Switch
Toshiba Device submenu. This action switches the computer’s wireless network setting to Ad Hoc mode, and launches the SUMMIT feature. (Sample Image) Using the Direct Link Toshiba Device feature Using the Automatic Switch The Automatic Switch feature allows the computer to automatically switch profiles the next time it is powered on.
Page 237: Semi-Automatic Switch Feature
Using ConfigFree™ with your Toshiba Computer Semi-Automatic Switch Feature NOTE If your computer is connected to multiple wireless LAN devices, the Auto Switch (SSID) feature is disabled. To enable this feature, only one wireless LAN device can be used. Semi-Automatic Switch Feature...
Page 238: Glossary
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. alternating current BIOS basic input/output system bits per second compact disc CD-ROM compact disc read-only memory CD-RW compact disc rewrite memory CMOS...
Page 239 Glossary disk operating system dots per inch DSTN dual supertwist nematic digital versatile (or video) disc DVD-ROM digital versatile (or video) disc read-only memory enhanced capabilities port EPROM erasable programmable read-only memory file allocation table Federal Communications Commission gigabyte hard disk drive HTML Hypertext Markup Language IEEE...
Page 240 Glossary SDRAM synchronous dynamic random access memory SRAM static random access memory SVGA super video graphics adapter thin film transistor universal serial bus uniform resource locator wide area network World Wide Web Terms The following terms may appear in this user’s guide. active-matrix display —...
Page 241 Glossary baud rate — The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) —...
Page 242 Glossary central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character —...
Page 243 Glossary device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices. device driver — A program (called a “driver”) that permits a computer to communicate with a device.
Page 244 Glossary double-density diskette — A 3.5-inch diskette that can hold up to 720 KB of information (half the capacity of a high-density diskette). See also diskette, high-density diskette. download — (1) In communications, to receive a file from another computer through a modem or network. (2) To send font data from the computer to a printer.
Page 245 — The physical components of a computer system. Compare software. Hibernation — A feature of many Toshiba notebook computers that saves to the hard disk the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
Page 246 Glossary hot key — (1) A feature in which certain keys in combination with the key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory resident program. hot swapping —...
Page 247 Glossary local area network — See LAN. logical drive — A section of a disk that is recognized by the operating system as a separate disk drive. A system’s logical drives may differ from its physical drives. For example, a single hard disk drive may be partitioned into two or more logical drives.
Page 248 Glossary non-system disk — A disk for storing programs and data that cannot be used to start the computer. Compare system disk. online — Available through the computer. Online may refer to information being read from your own computer’s hard disk, such as online documentation or online Help, or to information coming from another company on a company network or the Internet.
Page 249 Glossary port — A socket on the computer where you plug in a cable for connection to a network or a peripheral device. processor — See central processing unit (CPU). program — A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility.
Page 250 Glossary select — To highlight or otherwise specify text, data, or graphics with the intent to perform some operation on it. serial — Processes that occur one at a time. In communications, it means the transmission of one bit at a time sequentially over a single channel.
Page 251 Glossary Web — See World Wide Web. ® Wi-Fi — A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www) —...
Page 252: Index
133 real-time clock (RTC) 100 memory 49 removing 109 Accupoint® BIOS Setup using 65 see TOSHIBA Hardware Setup adding memory 49 Bridge Media Adapter adjusting recording quality 127 inserting memory media 131 Alt keys 83 removing memory media 132...
Page 253 Index character keys 82 disabling a device 182 charging the battery 46 devices checking device properties 182 keyboard 68 click 66 mouse 68 communications Disk Defragmenter 188 network connection 121 disk drive set up 119 corrupted/damaged data files 189 system resources 180 missing files/trouble accessing a compact disc positioning 93 disk 188...
Page 254 Index problem with display settings/ resolving 181 current settings not working headphones with hardware 187 using 127 program has performed an illegal Help and Support operation 174 Windows® operating system 179 warning resume failure 175 Hibernation mode 72 Error-checking 188 configuring 75 Ethernet LAN port 122 starting again from 76...
Page 255 Index uploading and downloading files determining COM port 119 problem solving 196 URL address not found 179 resetting port to default settings using 123 Internet Explorer® icon 117 upgrading 119 Internet Service Providers 124 monitor 66 IRQ (Interrupt Request) 180 connecting 66 ISPs 124 not working 186...
Page 256 191 computer hangs when PC Card inserted 192 removing 129 computer will not power up 175 setting up 129 contacting Toshiba 207 Plug and Play 181 corrupted/damaged data files 189 port Device Manager 181 COM 119 disabling a device 182...
Page 257 208 precautions 40 TOSHIBA Assist 135 saving files 87 Toshiba Button Controls 159 screen Toshiba Dual Pointing Device 64 blank 186 TOSHIBA Hardware Setup 154 does not look normal/flickers 186 Toshiba online resources 97 secondary button 65 traveling tips 115 set up communications 119 Downloaded from LpManual.com Manuals...
Page 258 189 turning on the computer 48 turning on the power 48 user password, disabling 144 user password, setting 143 using a file extension 89 using the Toshiba Dual Pointing Device 64 Utilities 134 utilities Power Saver 151 video projector...

Toshiba Tecra A9 Series User Manual

Chapter 1: Getting Started

Chapter 2: Learning the Basics

Chapter 3: Mobile Computing

Chapter 4: Exploring Your Computer's Features

Chapter 5: Utilities

Chapter 6: If Something Goes Wrong

Appendix A: Hot Keys

Appendix B: Power Cord/Cable Connectors

Appendix C: Using Configfree™ with Your Toshiba

Quick Links

Related Manuals for Toshiba Tecra A9 Series

Summary of Contents for Toshiba Tecra A9 Series