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Before You Call; Troubleshooting - Kenmore 253.6152 Series Use & Care Manual

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Before You Call
TROUBLESHOOTING
Before callingfor service, r eviewthislist.It may
save
youtimeand expense. T hislistincludes
Gu_r)E
common occurrences that are not the result of defective workmanship or materials in this appliance.
PROBLEM
CAUSE
CORRECTION
AUTOMATIC
ICE MAKER
Ice maker
is not making
any ice.
Ice maker
is not making
enough ice.
(some models)
° Ice maker wire signal arm is in
the "up" or OFF position.
° Household water line valve isnot open.
° Freezer is not cold enough.
° Saddle valve on cold water
pipe is clogged
or restricted by
foreign
material.
° Ice maker is producing
less ice
than you expect.
° Freezer
is not cold
enough.
° Household
water
line valve
is not
completely
open.
° Move wire signal arm to the "down" or ON position.
(side mounted)
° Turn on household water line valve.
• See PROBLEM column TEMPERATURESARE TOO WARM.
° Turn off: household water line valve. Remove valve.
Ensure that valve is not a self-piercing
saddle valve.
Clean valve. Replace valve if necessary.
° The ice maker will produce 2 to 3 pounds of ice
every 24 hours depending
on usage conditions. Ice is
produced at a rate of 8 cubes every 75 to 160 minutes.
• See PROBLEM column TEMPERATURESARE TOO WARM.
° Turn on household water line valve.
Ice maker will not stop
• Ice makerwire sicjnaiarm is being held
• Move item and release wire signal arm. Remove any ice
making
ice.
down by some item inthe freezer,
cubes that are frozen together over the wire signal arm.
Ice cubes are freezing
together.
° Ice cubes are not being
used
frequently
enough.
• Freezer
control
is set too warm.
° Very little food in freezer.
° Ice has picked up odor or flavor
from strong food stored in
refrigerator
or freezer.
° Water
running to ice maker has
poor taste or odor.
° Ice not used frequently
enough.
Ice has bad odor and
taste.
° Remove ice container
and discard ice from container.
Ice maker will produce fresh supply.
° Set freezer control to colder setting. Allow 24 hours
for temperature
to stabilize.
° Add more food to freezer.
° Cover foods tightly. Discard stale ice. Icemaker wiii
produce fresh supply. Replace air filter (available
in
select models).
° Add filter to water supply line. Consult a water
purifying
company.
° Discard stale ice.
LIGHT BULB IS NOT ON
Light bulb is not on.
° Light bulb is burned out.
° See
Replacing
Light Bulbs in NORMAL
OPERATING
SOUNDS
section.
° No electric current is reaching
° See PROBLEM column RUNNING
OF
refrigerator.
REFRIGERATOR.
ODORS
iN REFRIGERATOR
Interior is dirty.
• Interior needs to be cleaned.
* See table of Care and Cleaning
Tips in CARE &
CLEANING
section.
° Foodwith strongodors isin refrigerator.
° Cover food tightly.
° Close both doors gently.
OPENING/CLOSING
OF DOORS/DRAWERS
Door(s) will not close.
* Door was closed too hard, causing
other door to open slightly.
• Refrigerator
is not level. It rocks
on the floor when moved slightly.
Drawers
are difflcult
to
• Food istouching shelf on top of drawer.
move.
* Track that drawers slide on is dirty.
" Ensure floor is level and solid, and can adequately
support the refrigerator.
Contact
a carpenter
to
correct a sagging or sloping floor.
*
Remove top layer of items in drawer.
*
Ensure drawer
is properly
installed
on track.
*
Clean drawer,
rollers, and track.
See table of Care
and Cleaning
Tips in CARE & CLEANING section.
RUNNING
OF REFRIGERATOR
Compressor
does not run.
* Refrigerator
is in defrost cycle.
• Plug at electrical outletisdisconnected.
° House fuse blown or tripped
circuit breaker.
° Power outage.
* This isnormal for a fully automatic defrost refrigerator. The
defrost cycle occurs periodically, lasting about 30 minutes.
* Ensure plug is tightly pushed into outlet.
° Check/replace
fuse with a 15 amp time-delay
fuse.
Reset circuit breaker.
* Check house lights. Call local electric company.
21

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