Troubleshooting The System Board - Dell PowerEdge 2500 Installation And Troubleshooting Manual

Troubleshooting the Video Subsystem
Problem
Monitor not operating
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Monitor interface cable not connected correctly or is faulty
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Video logic problems
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Action
1. Check the system and power connections to the monitor.
2. Run the video tests in the Dell Diagnostics.
If the tests run successfully, the problem is not related to video hardware. See
If the tests did not run successfully see

Troubleshooting the System Board

Problem
Error message indicating a system board problem
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Action
1. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
2. Open the front bezel.
See "Removing the Front Bezel."
3. Remove the system cover.
4. Remove all expansion cards except the SCSI host adapter card for the boot drive.
5. Replace the system cover, reconnect the system to power, and turn on the system.
6. Run the system board tests in the Dell Diagnostics.
If the tests does not run successfully, see
7. Turn off the system, disconnect it from power, and remove the system cover.
8. Reinstall one of the expansion cards that you removed in step 4.
9. Replace the system cover, reconnect the system to power, and turn on the system.
10. Run the system board tests again.
Did the tests run successfully?
If the tests does not complete successfully, see
11. Repeat steps 8 through 10 for the remaining expansion cards that you removed in step 4.
If you have reinstalled all of the expansion cards and the problem still persists, see
Troubleshooting the Diskette Drive
Problem
Error message indicating a diskette drive problem during execution of either the boot routine or the Dell Diagnostics
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Action
"Getting Help," for instructions on obtaining technical assistance.
"Getting Help," for instructions on obtaining technical assistance.
"Getting Help," for instructions on obtaining technical assistance.
"Finding Software Solutions."
"Getting Help," for instructions on obtaining technical assistance.