Troubleshooting A Parallel Printer; Troubleshooting A Usb Device - Dell PowerEdge 2500 Installation And Troubleshooting Manual

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4.  Swap the interface cable with a known working cable.
If the problem is resolved, the interface cable must be replaced. See
5.  Turn off the system and the serial device, and swap the device with a comparable device.
6.  Turn on the power to the system and the serial device.
If the problem is resolved, the serial device must be replaced. If the problem is not resolved, see

Troubleshooting a Parallel Printer

Problem
Parallel printer is not working
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Action
1.  Turn off the power from the printer and the system.
2.  Swap the parallel printer interface cable with a known working cable.
3.  Turn on the power to the printer and the system.
4.  Attempt to print with the printer.
If the print operation is successful, the interface cable must be replaced. See
5.  Run the printer's self-test.
If the self-test is not successful, the printer is probably defective. If the printer was purchased from Dell, see
assistance.
6.  Attempt to print on the parallel printer.
If the print operation is not successful, the see

Troubleshooting a USB Device

Problem
A system error message indicates a problem.
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Device connected to the port is not working.
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Action
1.  Enter the System Setup program, and check that the USB ports are enabled. See "Using the System Setup Program" in the User's Guide for instructions.
2.  Turn off the system and any USB devices.
If there is only one USB device connected to the system, go to step 5.
3.  Disconnect the USB devices, and connect the malfunctioning device to the other port.
4.  Apply power to the system and the reconnected device.
If the problem is resolved, the USB port may be defective. See
5.  If possible, swap the interface cable with a known working cable.
If the problem is resolved, the interface cable must be replaced. See
6.  Turn off the system and the USB device, and swap the device with a comparable device.
7.  Turn on the power to the system and the USB device.
If the problem is resolved, the USB device must be replaced. If the problem is not resolved, see
Troubleshooting the Integrated NIC
Problem
"Getting
Help," for instructions on obtaining technical assistance.
"Getting
"Getting
Help," for instructions on obtaining technical assistance.
"Getting
Help," for instructions on obtaining technical assistance.
"Getting
Help," for instructions on obtaining technical assistance.
"Getting
Help," for instructions on obtaining technical assistance.
Help," for instructions on obtaining technical assistance.
"Getting
Help," for instructions on obtaining technical
"Getting
Help," for instructions on obtaining technical assistance.

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