Epson DS-50000 User Manual page 67

Home > Solving Problems
Problems Indicated by Messages on the LCD Panel or Status Lights
Make sure the product is connected to your computer properly.
Turn off the product and turn it on again. If the problem is not solved, the product may be
malfunctioning, or the light source in the scanner unit may need to be replaced. Contact Epson for
support.
Make sure the transportation lock has been released.
Contact Epson for support if you cannot clear the error.