Dell Latitude D400 Service Manual page 12

Using the Dell Diagnostics:
Guide for contact information.
If you receive a message stating that no Diagnostics utility partition has been found,
follow the instructions on the screen to run the Dell Diagnostics from your Drivers and
Utilities CD.
If the Pre-boot System Assessment completes successfully, you receive the message Booting
Dell Diagnostic Utility Partition. Press any key to continue.
6. Press any key to start the Dell Diagnostics from the Diagnostics utility partition on your hard
drive.
7. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the
option you want.
NOTE: The Service Tag for your computer is located in the title bar of each
screen.
Option Function
Express Test Performs a quick test of devices. The test typically takes 10 to 20 minutes and
requires no interaction on your part. Run Express Test first to increase the
possibility of tracing the problem quickly.
Extended Test Performs a thorough check of devices. The test typically takes 1 hour or more and
requires you to answer questions periodically.
Custom Test Tests a specific device. You can customize the tests to be run.
Symptom Tree Allows you to select tests based on a symptom of the problem you are experiencing.
The option lists the most common symptoms.
8. If a problem is encountered during a test, a message appears, displaying the error code and a
description of the problem. Write down the error code and problem description and follow the
instructions on the screen. If you cannot resolve the error condition, contact Dell. See the
User's Guide for contact information.
9. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab
described in the following table for more information.
Tab Function
Results Displays the results of the test and any error conditions encountered.
Errors Displays error conditions encountered, error codes, and problem description.
Help Describes the test and may indicate requirements for running the test.
file:///I|/SERVICE%20MANUALS/DELL%20MANUALS/LA...0ok/Latitude/D400/D400_SERVICE_MANUAL/diag.htm (3 of 4)6/21/2004 1:56:02 AM