Troubleshooting - Clarity XLC3.4 User Manual

TROUBLESHOOTING

XLC3.4
The unit will not operate / no dial tone:
• Verify the AC adapter is securely plugged into the AC outlet, the
base and the telephone.
• Verify the telephone line cord is securely plugged into the wall jack
and the telephone.
• Make sure the handset battery is fully charged.
• Make sure the battery has been placed in the battery compartment
correctly. (The circular metal contacts on battery need to touch
the metal springs inside battery compartment.)
• Verify the telephone is in the correct dialing mode: Tone (touch)
or Pulse (rotary).
• Make sure you are in the usable range of the base station.
The phone does not ring when you receive a call:
• Make sure the RINGER switch on both handset and base is set to
ON.
• Verify the AC adapter is securely plugged into the AC outlet,
the base and the telephone.
• Verify the telephone line cord is securely plugged into the wall
jack and the telephone.
• Make sure you are within the usable range of the base station.
• You may have too many extensions on your line. Try unplugging
a few devices.
Noise, interference or other calls heard while using the
handset:
• Make sure you are within the usable range of the base station.
• Make sure the handset battery is fully charged.
• Try relocating the base unit to another location.
• Make sure the AC adapter is not plugged into the wall outlet with
other appliances.
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