Troubleshooting - Clarity XL50 User Manual

No Dial Tone/Phone Will Not Operate
1. Check all phone cords and connections. Make sure they are
plugged in securely.
2. Plug unit into a different phone jack to help determine if the
difficulty is with the phone or the phone jack.
3. Switch out handset or telephone line cords.
4. Disconnect any other equipment that may be attached to
the phone.
Unable To Dial Out
1. Make sure TONE/PULSE switch is set correctly.
2. Phone may be at the end of a long line of phones (loop). Phone
may not be getting enough power from the phone line. It may be
necessary to wait for a few seconds after lifting the handset to
begin dialing.
3. The XL50 is not compatible with Digital PBX Systems. If a
standard, single line phone works on the system, your XL50
should also.
The Person On The Other End Cannot Hear You
1. There is an advanced computer running inside the XL50.
Sometimes after the handset is picked up, it will take a little less
than a second to engage the phone. Since it is not immediate, if
you dial a number before the computer engages, it will not receive
the entire phone number that is dialed.
2. Too many phones or phone devices on the line may effect your
phone's transmission. As a guideline, more than five (5) phones
or phone devices may overload the phone line. Disconnect one
(1) or two (2) devices to see if that eliminates the problem. If not,
contact your local phone company for load guidelines.
3. You may not be speaking directly into the transmitter. Always speak
directly into the mouth piece in your normal tone of voice.
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TROUBLESHOOTING