Shipping Preparation - Compaq Presario 1660 Service Manual

"Compaq.com - Compaq Presario 1660 Model Maintenance and Service Guide -
COMPAQ
MSG Index
Illustrated Parts Catalog
Contacting Compaq Support
Obtain the following information before contacting Compaq Reseller Support:
Product name
Product serial number
Purchase date
Conditions under which the problem occurred
Any error messages that have occurred
Hardware configuration
Type of printer connected
Hardware/software being used
Printed result of Computer Checkup (TEST)
Printed copies of CONFIG.SYS and AUTOEXEC.BAT files, if possible

Shipping Preparation

To ship the computer, complete the following steps:
1. Back up the critical hard drive files. Ensure that backup tapes/diskette are not exposed to
electrical or magnetic fields while stored in transit.
2. Turn off the computer and external devices.
3. Disconnect the external devices from their power sources, then from the computer.
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Maintenance & Service Guide
Presario 1660 Model
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United States June 27, 2004
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