Compaq Presario 1400 Series Setup Manual
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Compaq Presario 1400 Series Setup Manual

Compaq Presario 1400 Series Setup Manual

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  • Page 1 %H\RQG6HWXS*XLGH...
  • Page 2 All other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The informa- tion in this document is subject to change without notice.
  • Page 3 CONTENTS Chapter 1 Introduction ......1-1 Where Can I Find Information?....1-2 Symbols and Graphics .

  • Page 4: Table Of Contents

    Chapter 4 Common Tasks ......4-1 TV-Out Connection......4-2 Anti-Virus Software.
  • Page 5 Chapter 9 Solutions ....... . .9-1 Basic Solutions ....... . 9-2 Frequently Asked Questions .
  • Page 7 Congratulations! As the owner of a new Presario Notebook ,Q7KLV&KDSWHU computer, you have joined the world-wide community of mobile computer users. Once your Notebook is set up and connected to the Internet, you can explore vast regions of information, entertainment, and services online. The Beyond Setup Guide is designed for both experienced computer users and beginners.

  • Page 8: Chapter 3 Using Your Notebook

    This section describes If you have access to the Internet, you can also view the documentation that these and other documents on the Compaq Web site at came in the box with your www.compaq.com/mypresario. new Notebook.
  • Page 9 The warranty details the Compaq commitment to service during the warranty period. Keep the warranty certificate in a safe place for future reference. The Presario Operating System Manual explains how to ® communicate with your Notebook using the Microsoft ®...
  • Page 10 The following words and symbols have special meaning in this guide and in the electronic documentation: Important information that may help you solve a problem. Helpful hints that make using your Notebook easier and faster. Another document or another page in this document that has related information.

  • Page 11: Safety

    To shut down your Notebook properly, complete the following steps: To reduce the risk of electric 1. Close all open programs. shock and damage to the equipment, read the Safety and 2. On the Windows taskbar, click Start, then click Comfort Guide.
  • Page 13 Before you begin using your new Presario Notebook ,Q7KLV&KDSWHU computer, you’ll want to look at some of the basic components. To open your Notebook, slide the Display Release Latch to the left and gently lift the lid.

  • Page 14: Dvds

    Open your Notebook and take a look at these components: • Common Features • Internet Zone Buttons and Lights • Function Keys • Status Display and CD/ DVD/MP3 Controls “Turning Your Notebook On and Off” later in this guide to learn more about how to start and shut down your Notebook.
  • Page 15 “Reprogramming Your Internet Zone Buttons” in Chapter 3 of this guide to learn how to program the Internet zone buttons to suit your needs. ¦ ¤...
  • Page 16 To access these features, press and hold down the The following keys are assigned: Fn key, press the numbered function key, and then release both keys simultaneously. When the MP3 button is lit, the F9-F12 function keys control the MP3 player. When the MP3 button is not lit, the F9-F12 function keys control the CD or DVD player.
  • Page 18 Take a look at the left and right sides of your Notebook. This is where the battery and PC Card slot are located. PC Cards are credit card-sized removable options that expand the capability of your Notebook.
  • Page 19 Take a look at the back of your Notebook. This is where you connect external hardware such as a printer or external monitor. “Attaching Hardware Devices” later in this guide for more information on attaching external devices. Note:...
  • Page 20 Here is what’s on the underside of your Notebook. This is where the memory compartment and the modem are located. Before calling Compaq Customer Support you will need the serial number from the underside of your Notebook.
  • Page 21 Your Presario Notebook computer is designed for easy setup, ,Q7KLV&KDSWHU use, and upgrading. In this chapter, you’ll become familiar with your Notebook features.
  • Page 22 Using surge protectors and line conditioners can substantially Notebook. Use only the reduce the risk of electrical shock and aid in protecting your Compaq adapter that came Notebook from power-source problems. with your Notebook or a Compaq replacement part.
  • Page 23 When you’re not on the go, you’ll want to use your Notebook’s AC adapter to supply power. This ensures that the battery is always charged. When your Notebook does not have a charged battery, you should save your work and turn off your Notebook before unplugging it from the AC power supply.
  • Page 24 When your Notebook is on, pressing the Power button places your Notebook in Hibernation mode. The settings for the Power button are as follows: • Press and release once to enter Hibernation mode. • Press and hold down to shut down your Notebook.
  • Page 25 Notebook display. fire, or expose to temperatures higher than 60° C (140° F). 4. Slide the battery compartment door to the left, Replace only with the Compaq then lift up battery pack specified for your Notebook. “Caring For Your Battery”...
  • Page 26 6. Insert the new battery into the compartment with the label side turned up. 7. Close the battery compartment door. To charge the battery, insert the battery in the battery compartment and connect your Notebook to AC power. Leave your Notebook plugged into the electrical outlet until the Battery Charging icon is no...
  • Page 27 Just like the mouse, the In this section you’ll learn TouchPad lets you draw lines or how to select, click, point to items on the Windows and double-click with desktop. Try dragging the pointer the TouchPad: across the screen by gently •...
  • Page 28 The pointing keys of the 4-Way Internet Scroll pad can also be programmed to perform specific functions. For example, if you want your 4-Way Internet Scroll pad to serve as a gamepad for certain software applications or games, you can assign specific actions to each key.
  • Page 29 2. From the drop down list, select Record and play a sequence of keystrokes. 3. The Record a Sequence of Keystroke dialog box displays. Click the Start button to begin recording the keystrokes to assign to the 4-Way Internet Scroll button. 4.
  • Page 30 Your TouchPad has a tapping feature that works like the left mouse button. If enabled, you can tap once on the TouchPad to select an object and tap twice to double-click. To get additional help for setting advanced TouchPad features, click the button or select Help from the Mouse Properties dialog box...
  • Page 31 Edge Motion allows you to continue to scroll once your finger reaches the edge of the TouchPad. When this feature is turned on, the window continues to scroll until you lift your finger. To turn on Edge Motion, complete the following steps: 1.
  • Page 32 Your Notebook’s display is 2. Double-click Display to open the Display Options dialog already set to its optimal box, and then click the Settings tab. resolution. Compaq recommends changing the resolution setting only if you encounter problems. 3. Under Screen area, click the resolution slider and drag it to the desired resolution.
  • Page 33 If your display is too faint or too bright, the brightness controls may not be set properly. To increase the display Key combinations such as the brightness, press Fn+F7. To decrease the display brightness, example, Fn+F7, mean that you should press and hold press Fn+F8.

  • Page 34: Front Of Your Presario Notebook

    Internet. These then select Control Panel. buttons give you one- 2. Double-click the Easy Access Internet Zone icon touch access to your The Compaq Easy Access Buttons Support Software most frequently used screen displays. Internet activities. This section covers: •...
  • Page 35 6. If the ISP you frequently use is not listed, you can specify your own.
  • Page 36 Drives alphabet, as well as with icons. To determine your drive letters, complete the following steps: On selected models, Compaq 1. From the Windows desktop, provides a back-up utility double-click the (or system save) that allows My Computer icon.
  • Page 37 To set the power-on password, complete the following steps: 1. Press the Power button to turn on your Notebook. 2. After the Compaq logo is displayed, a cursor is shown in the upper right corner of the screen for a few seconds.
  • Page 38 3. Using your arrow keys, select the Security option from the menu bar. 4. Move to Set Supervisor Password. Press the Enter key. 5. Set your personal password, and press the Enter key. You must confirm the password and press the Enter key again. 6.
  • Page 39 To remove a power-on password, complete the following steps: 1. Access F10 Setup as above, enter your current password, and press the Enter key. In the spaces to enter your new password and confirm new password, press the Enter key. Press the Enter key again to exit the screen.
  • Page 40 Replaceable MyStyle Accents in various colors ways to create a customized look for your Notebook. • Compaq wallpaper images to match your MyStyle Accents. Additional wallpaper images are available at: www.compaq.com/athome/colors • Business card holder located on the bottom of the...

  • Page 41: Chapter 4 Common Tasks

    Now that your Presario Notebook computer is set up and ,Q7KLV&KDSWHU running, you may want to explore and learn about some of the common tasks performed by your Notebook.

  • Page 42: Tv-Out Connection

    To connect your Notebook and your television, you need an S-video cable to plug into your TV, VCR, or other device. With TV-Out connection, These cables can be purchased in a retail TV store or a you can play games on a computer store.
  • Page 43 5. Select a Display Device. 6. Select a Multi-monitor Device. 7. Select a TV Standard format. 8. Click Apply to accept the changes and then click OK to exit the dialog box. 9. If your Notebook asks you to restart Windows, click OK for the new settings to take effect.
  • Page 44 You can switch between your television and your display or external monitor by pressing Fn+F3. The order in which they change is: • Display “Playing a DVD Movie on a • External Monitor TV” later on in this guide. • Display and External Monitor •...
  • Page 45 Notebook and then spreads from one file to another. Viruses can damage data, cause computers to Compaq provides anti-virus malfunction, and display scanning and free software annoying or offensive messages. updates for one year through Some viruses may go unnoticed the Internet.
  • Page 46 A computer virus is a program that damages or erases files or programs. Your Notebook can become “infected” with a virus when you open a contaminated program or file. Some signs indicating that your Notebook may be infected include: • Strange characters or crude statements suddenly appearing on your screen •...
  • Page 47 Software can be installed from a CD or downloaded from a Web site. Many software CDs automatically begin the Discover how easy it is to installation process when placed in the CD drive. If you have add and remove software, software that does not automatically begin the installation attach new hardware process, you can install the software by using the Microsoft...
  • Page 48 To install a program file that you have downloaded from the Check the downloaded Internet to your hard drive, complete the following steps: program file for viruses before installation. 1. Terminate your Internet connection. 2. Close all programs. 3. From the Windows taskbar, click the Start button, point to Settings, and then click Control Panel.
  • Page 49 Your Notebook has been optimized for connections with USB devices. Some of the benefits of USB devices include compatibility with the Windows Millennium edition operating system, optimum performance of your software applications, and quicker response times from Hibernation mode. To install a new hardware device such as a USB printer or other USB device to your Notebook, complete the following steps: 1.
  • Page 50 2. Select Search for the best driver for your device (Recommended) and click Next. 3. Select Specify a location. If C:\WINDOWS\OPTIONS\CABS is not displayed in the drop-down box, select it from the drop-down list or type it in the box and click Next. The Wizard begins installing the necessary files and drivers for the new hardware.
  • Page 51 Who would ever have thought ,Q7KLV&KDSWHU that your home entertainment center could fit in your lap or on a desktop? Your Presario Notebook computer allows you to listen to your favorite music and (on select models) watch your favorite movies almost anywhere you go.To help you understand what options lie at your fingertips and how to use...
  • Page 52 To load a disc into the disc drive, complete the following steps: This section covers: • Inserting a Disc • Removing a Disc • Manually Ejecting a 1. Press the Eject button located on the front of the drive. Disc 2.
  • Page 53 To remove a disc from the drive, complete the following steps: 1. Press the Eject button on the drive. 2. Remove a disc from the tray, gently pushing down on the center spindle while pulling up on the outer edges. Avoid touching the surface of the disc.
  • Page 54 If you need to eject a disc when the power is off, complete the following steps to eject the disc manually: If your Notebook power is off, 1. Make sure the power is off and any external power sources you will not be able to eject a are disconnected.
  • Page 55 To play an audio CD, insert the keys to play an audio CD. disc into the CD or DVD drive. These keys are shown in After a few seconds the Compaq “Function Keys” earlier in this guide. CD Player opens and the disc automatically starts playing.
  • Page 56 In addition to managing your MP3 playlist, you can also set up the MP3 software to play audio CDs. Complete the following steps: 1. Press the MP3 button. Make certain that the MP3 button You can also use the MP3 light is on.
  • Page 57 To disable the self-starting feature, complete the following steps: 1. On the Windows taskbar, click Start, point to Settings, and then click Control Panel. 2. Double-click the System icon to open the System Properties dialog box. 3. Click the Device Manager tab, and then double-click CDROM from the list of devices.
  • Page 58 To play a video disc, insert the disc into the CD or DVD drive. After a few seconds, the disc automatically starts playing. If disc play does not start automatically, complete the following steps: 1. On the Windows taskbar, click the Start button, point to Programs, Accessories, Entertainment, and then click Windows Media Player.
  • Page 59 To start the DVD Player, if a DVD disc is already inserted in ˆ the drive, press the Play button on the status panel on the front of your Notebook. The Compaq DVD Player control Digital Versatile Discs (DVDs) panel opens and playback begins. look like CDs, but they store movies.
  • Page 60 The on-screen controls allow you to quickly and easily access the features of the DVD Player. The table below provides you with button identifications and descriptions to help you operate the player. ’ Š Ž  ‰ ¬  ...
  • Page 61 ª š ¼ ™...
  • Page 62 The DVD Player has two modes or play settings: the DVD mode and the File mode. Use the DVD mode to play a standard DVD. Use the File mode to play movie or MPEG files. To play content from the File mode, complete the following steps: 1.
  • Page 63 Play button on the status panel on the movie will show as a black box front of your Notebook. The Compaq DVD Player control or blank screen on one of the panel opens and playback begins. displays. This is normal.
  • Page 64 If your Notebook offers the option to change region settings, complete the following steps: 1. Insert a DVD disc into the DVD drive. The Compaq DVD Player control panel opens automatically. 2. Click the DVD Options icon on the lower left corner of the player.
  • Page 65 To change the DVD drive region setting, complete these steps: 1. With a DVD disc in the drive, open the Compaq DVD When attempting to play a Player. DVD that does not match the drive’s region setting, you 2. Click the DVD Options...
  • Page 66 When the DVD Content Picture window resets to full size: • To hide the DVD Player panel, click anywhere outside You already know how to the DVD control panel. play DVDs and video CDs. This section shows you • To view the DVD Player panel, move the cursor to the how to adjust the display edge of the screen.
  • Page 67 Insert the Adaptec Easy CD Creator 4 disc into the CD-RW drive and complete the following steps to install the Adaptec If your Notebook has a Easy CD Creator software. CD-RW drive, you can create your own audio and data CDs. This section covers: To install the Easy CD Creator, complete the following steps: •...
  • Page 68 After installation of Adaptec To access the main menu of the Adaptec Easy CD Creator 4 Easy CD Creator 4, you will be from the Windows taskbar, click Start, point to Programs, prompted to restart your then to Adaptec Easy CD Creator 4, then click Create CD. Notebook.
  • Page 69 CDDB Music Service. recording. 9. When the CD Creation Process is complete, click OK. To test the drive performance, Compaq recommends using the Emulate Only option (located in the Options window) when recording a new CD-R or using your Notebook for the first time.
  • Page 70 3. On the Data screen, click Data CD. The Easy CD Creator window opens. 4. To open a Data CD Layout, click the small arrow next to the New button on the toolbar. Select Data CD from the drop-down list and a Data CD Layout opens. 5.
  • Page 71 The Jewel Case Creator allows you to create custom jewel case covers, inserts, and CD labels. To start the Jewel Case Easy CD Creator is designed to assist you in reproducing Creator, double-click the Jewel Case Creator button on the material for which you own the Adaptec CD Creator Menu.
  • Page 72 A Buffer Underrun is an error that occurs when the flow of data to the CD-Recorder is interrupted. Once a buffer underrun occurs, the CD creation process is halted. The following are suggestions for preventing buffer underruns: • Close other programs and disable tasks or applications running in the background such as screen savers and virus software.
  • Page 73 The Easy CD Creator 4 software included with your Notebook comes with step-by-step instructions, the Quick ® Reference Guide provided by Adobe Acrobat 4, and a complete user’s manual called Online Help to answer any questions you might have about the functionality of the software with your CD-RW drive.
  • Page 75 “Surfing the Web” can be a ,Q7KLV&KDSWHU wonderful way to use and enjoy your Notebook. Surfing offers new opportunities daily for shopping, education, news, entertainment, research, and education. Possibilities abound on the Web. This chapter helps you discover them. When you do, you will not be alone.
  • Page 76 The World Wide Web is part of the Internet. Several decades ago, the U.S. military began developing the Internet. It wasn’t long before academic and industrial researchers began using it This section helps you to share data. answer these questions: Vast numbers of new computer users stimulated Internet •...
  • Page 77 Let’s take a brief look at how the Internet is put together. A network is the basic building block of the Internet. Two computers create a small network when they are linked to each other. Computers in a network can share information as well as devices such as printers and scanners.
  • Page 78 Inside the Internet is the World Wide Web (www). Although the World Wide Web is the part of the Internet that you are most likely to be interested in, it is only one small part of the whole system. The complete Internet offers a number of tools, including e-mail, the World Wide Web, and other communication services.
  • Page 79 Hyperlinks often appear in Web pages as colored, underlined text. You will also find hyperlinks hidden in buttons, pictures, and drawings on a Web page. When you pass your cursor over a hidden hyperlink, the normal cursor arrow turns into a hand with the thumb and first finger extended.
  • Page 80 Once you access the Internet, you can use a search engine to begin searching for information. You can choose from many search engines on the Internet. To access one of these search engines, type in a URL, such as www.compaq.com. URLs take you to the requested site.
  • Page 81 A form of mail delivered over the Internet is e-mail. It is like a paperless letter that goes directly from one computer to another. To get e-mail, both the sender and recipient must have e-mail accounts. Your ISP is one possible provider of an e-mail account.

  • Page 82: Browsers

    A Web browser is a program that allows you to see Web sites This section covers the on the Internet. following: Your computer’s browser performs four basic tasks. When • What is a Browser? you provide a Web site’s URL, your browser will: •...
  • Page 83 To begin surfing the Internet with Microsoft Internet Explorer, complete either of the following: • From the Windows desktop, double-click the Internet Explorer icon. Microsoft Internet Explorer has • From the Windows taskbar, click the Start button, point to an extensive Help section that Programs, and then click the Internet Explorer icon.

  • Page 84: Search Engines

    Many different search engines This section will help you exist on their own Web sites. perform the following tasks: Each one keeps a list, or • Choosing a Search database, of registered Web Engine sites. The search engine’s master list includes a description and •...
  • Page 85 2. Enter the following URL into the Address box of your the Internet. Web browser: www.altavista.com. 3. Enter Compaq in the box next to Find this. 4. Click Search. Your browser should display numerous links to different Compaq Web sites.
  • Page 86 Address box of your Web browser. For using your Favorites folder. example, you can visit the Compaq Web site by typing the following URL into the Address box of your Web browser: www.compaq.com/athome/exploration...

  • Page 87: Anti-Virus Software

    The URL of a Web site that you want to remember can be placed in your browser’s Favorites folder. Some suggested Web sites are already in that folder. You can open your Favorites folder and easily visit a Web site by clicking on its name.
  • Page 89 When you’re on the go, AC wall outlets are not always ,Q7KLV&KDSWHU available and sometimes you’ll want to use battery power. This chapter shows you how to maintain and recharge your battery properly so that your Presario Notebook computer has the power necessary to continue running.

  • Page 90: Chapter 7 Caring For Your Battery

    60° C (140° F). Replace only If you will not be using your Notebook for an extended period with the Compaq battery pack of time, you must take precautions to ensure that your battery specified for your Notebook.
  • Page 91 Do not dispose of batteries with general household waste. Dispose of or recycle them by using a public collection system or returning them to Compaq, your authorized Compaq partners, or their agents.
  • Page 92 You may notice that the battery All batteries lose their gauge does not correctly display charge if they have not the battery charge level when been used for a long you first receive your Notebook period of time. In this or if you have not used your section of “...
  • Page 93 5. Click the Power Schemes tab. Do not plug in the AC adapter while the battery is draining, or you will have to start over with step 1. 6. From the Running on batteries column: a. In the Turn off monitor drop-down list, select Never. b.
  • Page 94 Notebook capacity, and the battery will have to be replaced. To purchase is not in use. a new battery, contact your Compaq-authorized dealer or access the Compaq Web site at: www.compaq.com/athome. The battery operating time depends on your power management settings.
  • Page 95 • Exit modem programs when you are not using them. • Remove PC Cards when you are not using them. • Remove CDs or DVDs when you are not using them. Once your Notebook has • Use Sleep or Hibernation mode to turn off your Notebook entered Hibernation mode, it when you are not using it.
  • Page 96 If you cannot connect the AC adapter but you have a charged battery, you can change to battery power and continue working. To replace the drained battery with a charged one, complete the following steps: 1. Save your work. 2. Turn off your Notebook (or initiate Hibernation).
  • Page 97 Congratulations! You are no longer a “new user.” Now you know how to use some of the fun, basic functions of your new Presario Notebook computer, like surfing the Web. Now, it’s time to learn about some advanced features, such as power management, Hibernation, and Sleep modes.

  • Page 98: Power Management

    › The Status Display and CD/ DVD/MP3 Control section in Chapter 2 for the location of the status display lights. › › Your Notebook automatically goes into Hibernation if your battery is low or after one hour of Sleep. When it is on AC power, it does not go into Hibernation.
  • Page 99 Maintaining your Notebook by keeping it clean and keeping ,Q7KLV&KDSWHU the vents free from dust promotes greater longevity and higher performance. If Notebook components are not cleaned periodically, the probability of system failure increases. The information in this chapter provides helpful instructions for the maintenance and care of your Notebook.
  • Page 100 This section covers: • Cleaning Your Notebook’s Exterior Using a damp, lint-free cloth, clean the keyboard, the Notebook’s exterior, and other external parts on your • Cleaning the Keyboard Notebook. • Cleaning the Display Screen • Cleaning the TouchPad • Caring for Your Presario Notebook You should clean the keyboard...
  • Page 101 The surface of your display screen may look fuzzy or Foam swabs or cosmetic smudged. You can use a soft, damp, lint-free cloth to wipe applicators are preferred over the screen clean. cotton swabs because cotton If the display screen requires any additional cleaning, use an can add rather than remove lint.
  • Page 102 Your Presario Internet Notebook is designed as a durable Your Notebook is cooled by product. However, when you transport it, we recommend that air that is drawn in through you put it in a portable notebook carrying case. To enhance the vents on the chassis and the life of your system, follow these Do’s and Don’ts.
  • Page 103 To retrieve files that may have been lost or damaged, you should back up your files regularly to diskettes or other backup media. You can back up all the files on your Notebook or you can select specific files and folders. Use diskettes to do a partial backup of selected files or folders.
  • Page 104 The ScanDisk utility examines the hard drive for surface errors and file and folder problems. ScanDisk corrects these This section covers: problems so that Windows and other programs run efficiently. • Using ScanDisk Use ScanDisk from once a week to once a month, depending on how often you use your Notebook.
  • Page 105 Microsoft Windows. When you use the Disk Cleanup tool, you can free hard disk space on your Notebook by: • Deleting temporary Internet files Compaq recommends using • Deleting downloaded program files ScanDisk, using Disk Cleanup, •...
  • Page 106 To free hard disk space, remove unused files stored on your hard disk by completing these steps. 1. Double-click the My Computer icon on your Windows desktop. 2. Right-click the disk that you want to free space on. 3. Click Properties, then click Disk Cleanup on the General tab.
  • Page 107 In Windows, you can see a chart of the available hard drive space. To check your hard drive space, complete the following steps: This section covers: • Double-click the My Computer icon. The My • Checking the Hard Disk Computer window is displayed. Space •...
  • Page 108 3. Click the check box beside each file type you want to delete. 4. For more information about each file type you can delete, You can also double-click on read the descriptions in the Disk Cleanup dialog box. the Recycle Bin icon and open the folder to select items 5.
  • Page 109 This section covers: Compaq Diagnostics provides an easy way to perform system • Compaq Diagnostics checks and diagnose problems. When you double-click the Compaq Diagnostics icon located in the Compaq • System Record Support folder on the Windows desktop, a progress bar is •...
  • Page 110 Save button at the bottom of the window. The Error tab provides details about the errors detected, including error codes. These error codes reveal useful information that a Compaq technician uses to advise you on how to correct problems with your Notebook.
  • Page 111 Notebook. System Record highlights these changes in red. This allows you to isolate and diagnose possible problems with your Notebook. To access System Record, complete the following steps: 1. From the Windows desktop, double-click the Compaq Support icon. ¢...
  • Page 112 If the Service Connection icon is visible in the Windows If you wish to turn on the Compaq Service Connection taskbar, the service is manually, complete the following steps: already active. 1. Double-click the Compaq Support icon in the Windows desktop.
  • Page 113 Compaq Service Connection does not access, share, or send any personal information, files, or data on your Notebook over the Internet. If you no longer wish to receive updates from the Compaq Service Connection, you can turn it off at any time.
  • Page 114 The Internet Support icon allows you to access the You can also access Compaq Service and Support Web page for your country. The Internet Support through the Compaq Service and Support Web page provides you with Instant Answer button tools and information to help make using your Compaq (available on select models) Presario easier than ever.
  • Page 115 In “Solutions Tables,” you’ll find common problems described in detail and several solutions to try and fix the problems. If you can’t solve a problem yourself, we’ll show you how to contact Compaq Support for all the help you’ll need.
  • Page 116 If the listed solution does not fix your problem, try another solution for the symptom or try the solution a second time. If a problem persists and you can’t resolve it, contact a Compaq Authorized Service Provider. Refer to your Warranty Statement for details.
  • Page 117 Q. Where can I find more information about my Notebook? A. In the printed documentation that came with your Notebook. Also visit the Compaq support Web site at • General Questions http://www.compaq.com/athome/support/serv_note.html • Display Questions Q. What is Microsoft Windows? •...
  • Page 118 › A. Press and hold the Power button to power off your Notebook, then restart, or call Compaq customer support for assistance. Q. Why is my Notebook slow when coming out of Hibernation mode or when not on the network?
  • Page 119 Q. How can I change the display settings on my Notebook? A. Right-click on the Windows desktop and select Properties. The following dialog box is displayed: The “Adjusting Brightness” section in this guide. “Using Your Notebook” in this guide for more information on Select the Settings tab and make changes as necessary.
  • Page 120 Q. There is no sound coming from my Notebook. What’s wrong? A. You can control the sound coming from your Notebook ¶ speakers by double-clicking the Volume icon in the taskbar. The Volume Control dialog box is displayed: Make sure the Mute all box is not checked in the Volume Control Balance panel.
  • Page 121 Q. When I play a DVD movie on TV-Out, the movie shows only on the display panel. What should I do? “Solving Hard Disk Problems” A. You may need to press the Fn+F3 keys more than once to in this chapter for information transfer the image to the TV.
  • Page 122 Q. Can I download upgrades from the Compaq Internet site? A. Yes. You can download Compaq upgrades, called Softpaqs, such as video drivers, diagnostics, and flash ROM at: http://web14.compaq.com/falco/sp_list.asp You must know your Presario Notebook Model and Serial Numbers (located underneath your Notebook).

  • Page 123: Hard Disk Errors

    Q. I receive hard disk error messages. What is wrong? A. A hard disk error message is displayed when part of the hard disk has failed. The hard drive can be restored by using the ScanDisk utility. To repair the hard disk using the ScanDisk Utility, complete the following steps: 1.
  • Page 124 In this section: • Audio and Video ¶ • Battery and Power • Mass Storage • Games and Internet › • Keyboard and TouchPad • Memory and PC Card ¶ ¶ ¶...
  • Page 126 Video is also referred to as the display. Key combinations, such as the example Fn+F8 used in these solutions, mean that you should press and hold down the Fn key, press the F8 key, and then release both keys simultaneously.
  • Page 127 ›...
  • Page 128 ›...
  • Page 129 › “Error Messages” in this chapter.
  • Page 130 “Error Messages” in this chapter.
  • Page 131 Mass Storage media include CDs, DVDs, diskettes, and the hard disk.
  • Page 137 The TouchPad is your Notebook’s mouse. Use your finger on the touchpad to direct the cursor across the screen. ›...
  • Page 138 ›...
  • Page 141 Adobe Systems that allows you to view an can be kept on the hard disk, a diskette, an electronic document with the exact layout LS Compaq drive, or even a CD. intended by the author. The Acrobat bit The smallest possible piece of Reader can be downloaded free of charge computer information—a single digit.
  • Page 142 boot To start or restart the computer. required to represent a single character that During the start-up process, information you can see on the screen (a letter, number, necessary for the computer to operate is punctuation mark, or other symbol). For loaded into memory.
  • Page 143 chat An Internet feature that allows you to Internet. A separate telephone line is used exchange typed messages with another for phone calls. See also modem. person (or a group of people) in real time. default The option that the software A message you type instantly displays on automatically chooses for you when you the other person’s computer.
  • Page 144 A device that reads and sometimes writes to storage media. Examples are the CD drive, DVD drive, LS Compaq drive, diskette drive, and hard drive. driver Software that enables the operating system to recognize and operate devices...
  • Page 145 Ethernet The most widely-installed local Microsoft Windows used the term area network technology. An Ethernet directory (and subdirectories) for folder LAN typically uses coaxial cable or special (and subfolders). upgrades of twisted pair wires. The most commonly installed Ethernet systems, providing transmission speed up to 10Mbps, are called 10BASE-T.
  • Page 146 http:// (hypertext transfer protocol) This protocol commands the Web server to locate the Web site you requested and transmit the Web site to your computer. hyperlink The embedded link to another hard disk Internal storage media for document. When you pass the cursor over permanent storage of system files, a link (usually highlighted text or an software, and data files.
  • Page 147 Internet A worldwide collection of identified by the file extension .jpg. JPEG computer networks that are interconnected files, which store more information per so that users can share pixel than GIF files, are used for complex, electronic information. high-resolution images. See also GIF. See also pixel.
  • Page 148 You can insert extra memor. (Visit the composition. See also interface. following website for more information: See also digital. www.compaq.com/my presario). MIDI connector A connector on the back See also RAM. See also byte. of the computer for plugging in a microprocessor A silicon chip inside synthesizer keyboard.
  • Page 149 CD to one-half of its original size without Communications Corporation. sacrificing sound quality. Because of their See also browser. small size, MP3 files can easily be network Two or more computers linked transferred over the Internet. You can together to share resources, such as download individual songs or entire CDs programs, files, and printers.
  • Page 150 online Help A manual that displays on example, C:\Windows\Clouds.bmp is the the screen while you are actually working path to a bitmap file named Clouds. It is in a program and need help. It can be located in a folder named Windows, which accessed through the Help menu at the top is located on the C drive.
  • Page 151 product key A unique series of letters right-click To push down and quickly and numbers that are assigned to each release the right mouse button to display a software package you buy. You are asked shortcut menu of the most commonly used to enter the product key when you install commands for the item you clicked.
  • Page 152 of the arrows to scroll the information into shortcut An icon on the Windows view. desktop that you double-click to launch a program. scroll mouse A mouse with a scroll wheel (between the two mouse buttons) for shortcut menu A menu that pops up automatic scrolling through long when you right-click an icon on the documents or Web pages.
  • Page 153 URL (uniform resource locator) computer from fluctuations in power. A address of a Web site, such as surge protector regulates the flow of www.compaq.com. electricity to the computer and prevents USB port (universal serial bus port) high-voltage surges from damaging A connector for plugging in multiple, the equipment.
  • Page 154 virus A set of software instructions the hierarchy is useful for copying and written to harm computers. A virus can moving files. You can open the folder that cause unusual messages to display on the contains the file you want to move or copy, screen, destroy information on the hard click and drag the file to a new folder, and disk, or cause your hard disk to crash.
  • Page 155 archive takes up less storage space on your disk. It can be identified by the file extension .zip. An archive contains a self- extracting program with the file extension .exe (for executable). Double-click the executable file, and a wizard guides you through the process of unzipping the files.
  • Page 157 INDEX Backup 8-5 devices 8-5 AC adapter utilities 8-5 connecting 7-7 Battery connector 2-7 calibrating 7-4 troubleshooting 9-14 care 7-2 AC power 3-2 charging 3-6 plugging 3-2 charging time 7-6 unplugging 3-2 checking 7-2 using 3-3 disposal 7-3 Accessing life 3-3 files from the Internet 6-13 low condition 7-7 search engines 6-6...
  • Page 158 PC Card eject 2-6 Compaq Diagnostics 8-11 power 2-3, 3-3 testing equipment 8-11, 8-12 right TouchPad 2-2 tests 8-12 volume down 2-5 Compaq Service Connection 8-14 volume up 2-5 Data Security Statement 8-15 privacy 8-15 turning off 8-14 turning on 8-14 Calibration...
  • Page 159 Copying Downloaded program file CDs 5-21 installing 4-8 Creating Drained battery 7-8 data CDs 5-19 Drives 3-16 drive 5-9 playing movies 5-13 Data CD DVD player 5-9 creating 5-19 buttons 5-10 Definitions on-screen controls 5-10 Internet 6-2 setting play features 5-12 World Wide Web 6-2 Defragmentation hard drive 8-8...
  • Page 160 Files Internet backup 8-5 accessing files 6-13 deleting 8-9 connection 9-3 from the Internet 6-13 defined 6-2 Fn key 2-4 files access 6-13 Function keys 2-4 searching 6-6 support 8-16 Internet address 6-5 Internet mail 6-7 General questions 9-3 Internet Service Provider (ISP) 6-6 Graphics 1-4 and e-mail 6-7 Internet Zone buttons 2-3...

  • Page 161: Underside

    Manual eject hole 5-4 Notebook Mass storage back side 2-7 CD or DVD drive 9-16 caring for 8-4 diskette drive 9-16 cleaning 8-2 Mass-storage common features 2-2 hard drive 9-20 common tasks 4-1 Memory 9-8 disconnecting 1-5 troubleshooting 9-14 left side 2-6 Memory compartment 2-8 maintenance 8-1 Microsoft Internet Explorer...
  • Page 162 Ports ethernet 2-7 Recording speaker 2-2 CDs 5-18 USB 2-7 Recycle Bin Power using 8-10 AC 3-2 Release latch battery 3-5 display 2-1 button 3-4 Removing plugging 3-2 CD/DVD disc 5-3 supply 3-3 CD/DVD manually 5-4 unplugging 3-2 Resolution using AC 3-3 changing 3-12 Power management Right click 3-7...
  • Page 163 Surfing the Web 6-1, 6-5 switching between displays 4-4 Surge protector 1-5, 3-2 S-Video connector 2-7 Symbols 1-4 Uniform Resource Locator (URL) System Record 8-13 defined 6-11 System recovery 8-10 up 2-4 Upgrades Compaq 9-8 Testing memory 9-8 Notebook equipment 8-11 Upgrades questions 9-8...
  • Page 164 Uniform Resource Locator 6-5 URL address 6-12 USB Port 2-7 Using DVD player 5-9 hyperlinks 6-5 Video discs playing 5-8 Virus defined 4-5 protection from 4-5 recognizing 4-6 removing 4-6 Volume troubleshooting 9-10 Warranty certificate defined 1-3 basic information 6-4 favorite addresses 6-12 Web browser defined 6-8...

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