Shipping Preparation - Compaq Presario 1246 Maintenance & Service Manual

"Compaq.com - Compaq Presario Series Maintenance and Service Guide - Models: 1246, 1277, 1278, and 1279
COMPAQ
Models: 1246, 1247, 1277, 1278, and 1279
| Home Page
Illustrated Parts Catalog
Troubleshooting
Contacting Compaq Support
Obtain the following information before contacting Compaq Reseller Support:
Product name
Product serial number
Purchase date
Conditions under which the problem occurred
Any error messages that have occurred
Hardware configuration
Type of printer connected
Hardware/software being used
Printed result of Computer Checkup (TEST)
Printed copies of CONFIG.SYS and AUTOEXEC.BAT files, if possible

Shipping Preparation

To ship the computer, complete the following steps:
1. Back up the critical hard drive files. Ensure that backup tapes/diskette are not
exposed to electrical or
2. Turn off the computer and external devices.
3. Disconnect the external devices from their power sources, then from the computer.
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Maintenance & Service Guide
Presario Series
| Notice | Preface
| Removal & Replacement Procedures
Pin Assignments
magnetic fields while stored in transit.
| Product Description
| Battery Pack Operations
United States June 27, 2004
| Troubleshooting
| Specifications