Page 1 Catalog Welcome to the Maintenance & Service Guide (MSG) Welcome to the Maintenance and Service Guide (MSG) for Compaq Presario 1200XL Series Portable Notebooks. This online guide is designed to serve the needs of technicians whose job is to repair Compaq products.
Page 2: Using This Guide
Presario 1200XL Series Model XL300, XL300A, and XL300B Using this Guide To effectively use this guide, refer to the list of bookmarks at the left of the screen. These bookmarks help you navigate through the document quickly and easily. They are accessible from anywhere in the Maintenance and Service Guide (MSG).
Page 3: Before You Begin
DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. © 2000 Compaq Computer Corporation.
Page 4: Technician Notes
This Maintenance and Service Guide is a troubleshooting guide that is used as a reference guide when servicing the Compaq Presario 1200 Series Notebook Computers. Compaq Computer Corporation reserves the right to make changes to the Compaq Presario 1200 Series Notebooks without notice.
Page 5 Presario 1200XL Series Model XL300, XL300A, and XL300B Locating Additional Information The following documentation is available to support this product: Compaq Presario 1200XL Series Notebook Computer documentation set • Introducing Windows 98 Guide • Introducing Windows 2000 Guide • Service Training Guides •...
Page 6: Product Description
Presario 1200XL Series Models: XL300, XL300A, and XL300B Product Description Models and Features Compaq Presario 1200 Series Portable Notebook Computer Models Feature XL300 XL300A XL300B Display 12.1 in HPA 12.1 in HPA 12.1 in HPA Cel/566 (128) Cel/566(128) Cel/566(128) Processor...
Page 7: Front Of Unit
Presario 1200XL Series Models: XL300, XL300A, and XL300B Front of Unit Description Display Release Latch Right TouchPad Button Display Scroll Button Model Number Left TouchPad Button Power (On/Off) Button TouchPad Speakers Keyboard 1200XL S RODUCT ESCRIPTION RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES...
Page 8: Internet Zone Buttons And Lights
Presario 1200XL Series Models: XL300, XL300A, and XL300B Internet Zone Buttons and Lights Description Num Lock Light Instant E-mail Access Button Caps Lock Light Retail Central Button Instant Internet Access Button Power Button 1200XL S RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES RODUCT...
Page 9: Front Bezel Components
Presario 1200XL Series Models: XL300, XL300A, and XL300B Front Bezel Components Description Power (On/Off) Light Volume Down Button Battery Charge Light Volume Up Button AC Power Light 1200XL S RODUCT ESCRIPTION RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES...
Page 10: Right-Side Components
Presario 1200XL Series Models: XL300, XL300A, and XL300B Right-Side Components Description Battery Compartment PC Card Eject Button PC Card Slot Microphone Jack Headphone Jack 1200XL S RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES RODUCT ESCRIPTION...
Page 11: Left-Side Components
Presario 1200XL Series Models: XL300, XL300A, and XL300B Left-Side Components Description Security Slot CD or DVD Manual Eject Hole CD or DVD Player Diskette Drive CD/DVD Eject Button Diskette Drive Eject Button 1200XL S RODUCT ESCRIPTION RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES...
Page 12: Underneath The Unit
Presario 1200XL Series Models: XL300, XL300A, and XL300B Underneath the Unit Description Stand Feet Speaker Ports Serial and Model Number Modem Compartment Location Memory Compartment 1200XL S RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES RODUCT ESCRIPTION...
Page 13: Rear Connectors
Presario 1200XL Series Models: XL300, XL300A, and XL300B Rear Connectors Description Modem Fan Vent AC Power VGA External Monitor Keyboard/Mouse Port USB Ports Printer/Parallel Port 1200XL S RODUCT ESCRIPTION RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES...
Page 14: Specifications
Presario 1200XL Series Model XL300, XL300A, and XL300B Specifications Physical and Environmental Computer Specifications Dimensions U.S. Metric Height 1.71 in. 43.43 cm Width 10.08 in. 30.90 cm Depth 12.20 in. 256.03 cm Weight with 12.1” HPA Display 7.23 lbs 3.28 kg (CD-ROM/Ni-MH) with 12.1”...
Page 15: System Interrupts
SCI IRQ used by ACPI Bus ACPI IRQ Holder for PCI IRQ Steering VIA Tech 3038 PCI to USB Universal Host Controller Compaq PCI Modem Enumerator Texas Instruments PCI-1410 CardBus Controller Trident CyberBlade i1 AGP (51) VIA AC’97 Audio Controller...
Page 16: System Dma
Presario 1200XL Series Model XL300, XL300A, and XL300B Device(s) Primary IDE Controller (Dual FIFO) VIA Bus Master PCI IDE Controller Secondary IDE Controller (Dual FIFO) System DMA Device(s) Standard Floppy Disk Controller Direct Memory Access Controller System I/O Address I/O Address System Function (Shipping Configuration) 0000h-000Fh Direct Memory Access Controller...
Page 17 VIA Bus Master PCI IDE Controller 1428h-142Fh Secondary IDE Controller (Dual FIFO) 1430h-1433h VIA AC’97 Audio Controller (WDM) 1434h-1437h VIA AC’97 Audio Controller (WDM) 1438h-143Fh Compaq PCI Modem Enumerator 6800h-687Fh Motherboard Resources 8000h-808Fh Motherboard Resources 9050h-9051h Motherboard Resources 1200XL S...
Page 18: System Memory Catalog
System Board Extension for ACPI BIOS 000E0000h-000FFFFFh System Board Extension for ACPI BIOS 03800000h-03800FFFh Texas Instruments PCI-1410 CardBus Controller F4000000h-F400FFFFh Compaq PCI Modem Enumerator F4100000h-F411FFFFh Trident CyberBlade i1 AGP (77) F4100000h-F57FFFFFh VIA Tech 8601 CPU to AGP Controller F4120000h-F412FFFFh Trident CyberBlade i1 AGP (77)
Page 19: Display Information
Presario 1200XL Series Model XL300, XL300A, and XL300B Display Information 12.1 in. HPA Display Panel U.S. Metric Dimensions Height 7.97 in. 20.25 cm Width 10.82 in. 27.5 cm Display Dimensions Height 9.73 in. 24.715 cm Width 12.36 in. 31.4 cm Weight 2.3 lbs 1.045 kg...
Page 20 Presario 1200XL Series Model XL300, XL300A, and XL300B Display Information (continued) 13.0 in. HPA Display Panel U.S. Metric Dimensions Height 8.58 in. 21.8 cm Width 11.61 in. 29.5 cm Display Dimensions Height 9.73 in. 24.715 cm Width 12.36 in. 31.4 cm Weight 2.425 lbs 1.1 kg...
Page 21: Memory Expansion
Presario 1200XL Series Model XL300, XL300A, and XL300B Memory Expansion Memory Expansion Expansion System Total Board Memory Memory Memory 32 MB none 32 MB 32 MB 32 MB 64 MB 32 MB 64 MB 96 MB 32 MB 128 MB 160 MB 32 MB 256 MB...
Page 22: Diskette Drive
Presario 1200XL Series Model XL300, XL300A, and XL300B Diskette Drive Diskette Drive Capacity per Diskette (High/Low) 1.44 MB/720KB Diskette Size 3.5 in. Number of LED Indicators (Read/Write) Number of Drives Supported Drive Rotation (rpm) Transfer Rate (KBps) Bytes per Sector Sectors per Track (High/Low) 18/9 Tracks per Side (High/Low)
Page 23: Hard Drive
Presario 1200XL Series Model XL300, XL300A, and XL300B Hard Drive Hard Drives Drive Type 6.0GB 12.0GB Capacity Per Drive 6.0 GB 12.0 GB Logical Configuration Cylinders 8647 11968 Heads Sectors per Track 190/330 190/330 Bytes per Sector Seek Times Typical (including settling in ms) Single Track Full Stroke...
Page 24: Battery Pack
Presario 1200XL Series Model XL300, XL300A, and XL300B CD or DVD Drive CD or DVD Drive 8X DVD 24X CD-ROM Dimensions 128 x 129 x 12.7 mm 128 x 129 x 12.7 mm Weight 0.29 kg 0.19 kg Rotational Speed - 2300 rpm 4225 rpm Approx.
Page 25: Pin Assignments
Presario 1200XL Series Model XL300, XL300A, and XL300B Pin Assignments This appendix provides connector pin assignment tables for Compaq Presario 1200XL Series Portable Notebook. For more information about connectors, refer to the section on Rear Connectors. Note: In all the following tables of this appendix, the signals are considered active high unless otherwise indicated by an asterisk (*).
Page 26: Universal Serial Bus (Usb) Connectors
Presario 1200XL Series Model XL300, XL300A, and XL300B Universal Serial Bus (USB) Connectors Pin Assignments Signal Signal +5 V Data - Data + Ground External VGA Monitor Connector Pin Assignments Signal Signal Red Analog +5 V Green Analog Ground Blue Analog Monitor Detect Not connected DDC2B Data...
Page 27: Modem Connector
Presario 1200XL Series Model XL300, XL300A, and XL300B Modem Connector Pin Assignments Signal Unused Ring Unused Keyboard/Mouse Connector Pin Assignments Signal Signal Data 1 +5 V Data 2 Clock 1 Ground Clock 2 1200XL S RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES SSIGNMENTS...
Page 28: Battery Operations
Presario 1200XL Series Model XL300, XL300A, and XL300B Battery Operations This section covers the following topics regarding battery pack operating time: Increasing Battery Pack Operating Time • Conditioning a Battery Pack • Disposing of a Used Battery Pack • Increasing Battery Pack Operating Time Battery pack operating time varies depending on several factors.
Page 29: Conditioning A Battery Pack
Presario 1200XL Series Model XL300, XL300A, and XL300B Maximizing the Energy Stored To maximize the energy stored in the battery pack, follow these guidelines: Condition the battery pack at least every 30 days to improve overall battery • performance. Keep a battery pack in the Notebook when using it with AC power to supply the •...
Page 30: Disposing Of A Used Battery Pack
Model XL300, XL300A, and XL300B Disposing of a Used Battery Pack In the interests of safeguarding our environment, Compaq Computer Corporation recommends that nickel metal hydride (NiMH) and lithium ion (Li-Ion) battery packs be recycled. Battery packs should be handled in accordance with country, state, province, or local regulations.
Page 31: Power Management
• mode Important: The setting for the Hard Disk must be less than or equal to the setting for the system. If the Notebook is on a network, Compaq recommends that System Standby be set to Never. 1200XL S ATTERY...
Page 32 Presario 1200XL Series Model XL300, XL300A, and XL300B The following table shows the default settings for each Power Scheme. Power Schemes Always on AC Power Battery Power System Standby Never 5 minutes Turn OFF Monitor 15 minutes 2 minutes Turn OFF Hard Disks 1 hour 3 minutes Portable/Laptop...
Page 33 Presario 1200XL Series Model XL300, XL300A, and XL300B SpeedStep Technology Modes SpeedStep Technology features several speed options for processor response to low-power conditions. These include the following settings: Maximum Performance: always at high speed • Battery Optimized: always at low speed •...
Page 34: Low-Power Modes
Presario 1200XL Series Model XL300, XL300A, and XL300B Low-Power Modes Compaq Presario 1200 Series Notebook Computers have two levels of low-power management: Hibernation and Standby. Hibernation Hibernation helps conserve battery life and protect data. Your Notebook automatically enters Hibernation mode when the battery has little power left or when the Notebook (operating on battery power) is in Standby mode for more than one hour.
Page 35 Presario 1200XL Series Model XL300, XL300A, and XL300B The following table shows the conditions and indicators for entering and exiting the various power management modes, Standby, Hibernation, and Off. Power Management Modes Standby Activation Deactivation Indicators Manual Press Fn+F4 key Press any key.
Page 36: Battery Operating Life
Presario 1200XL Series Model XL300, XL300A, and XL300B Power Management Modes Activation Deactivation Indicators Standard Perform normal Press Power Power light is off, Windows shutdown button once. screen is blank. using the Start button on the Windows taskbar. Manual Press and hold down the Power button for 4 seconds.
Page 37: Rebooting After A Lockup
Presario 1200XL Series Model XL300, XL300A, and XL300B Servicing the Notebook - Full Off Mode Servicing the Notebook - Full Off Mode The Notebook must be turned off completely when installing or replacing components in The Notebook must be turned off completely when installing or replacing components in the system.
Page 38: Troubleshooting
Presario 1200XL Series Model XL300, XL300A, and XL300B Troubleshooting This section provides troubleshooting information for Compaq Presario 1200XL Series Portable Notebook. The basic steps in troubleshooting are: 1. Preliminary Steps 2. The Power-On Self-Test (POST) 3. The recommended actions you can take, described in the diagnostic tables later in this section, if you are unable to run POST, or if POST displays an error message.
Page 39: Clearing The Power-On Password
Presario 1200XL Series Model XL300, XL300A, and XL300B 7. Ensure that the battery pack is inserted in the Notebook and that it is connected to an external AC power source. When these preliminary steps are completed, you are ready to run POST Clearing the Power-On Password Note: Clearing the Power-on password also removes all Notebook setup attributes that...
Page 40 Presario 1200XL Series Model XL300, XL300A, and XL300B 5. To clear the password, remove the RTC battery by prying it out of the socket with a non-metallic object. Ä CAUTION: When removing the RTC battery from the system board, it is extremely important to use a non-metalic object to pry up the RTC battery to prevent damage to the system bord or the battery.
Page 41: Power-On Self-Test (Post)
Power-On Self-Test (POST) To run POST, complete these steps: Turn off the Notebook, then turn it on again. As soon as the Compaq logo appears, press the ESC key to clear the logo and display the POST messages as they occur.
Page 42 Presario 1200XL Series Model XL300, XL300A, and XL300B XX000YZZ 201-Memory Error Probable Cause Recommended Action 1. Ensure that no keys are Keyboard failure. pressed during POST. 2. Reconnect the keyboard with the Notebook off. 3. Replace the keyboard. 301-Keyboard Error Probable Cause Recommended Action 1.
Page 43: Compaq Diagnostics
2. Replace the hard drive. Compaq Diagnostics Compaq Diagnostics is installed on the hard drive of the Notebook. Run the Diagnostics utilities when you want to view or test system information, and if you have installed or connected devices. If you run Compaq Diagnostics from a diskette, ensure that the diagnostic program is version 10.11 or later.
Page 44 • Solving TouchPad/Pointing Device Problems • Contacting Compaq Support • If you have a problem you cannot solve, run the Diagnostics utilities before calling for support. Run Computer Checkup and select to save the device list to a file and print or to save the log of errors.
Page 45: Computer Checkup (Test)
2. Turn on the external devices you want to test. Connect the printer if you want to print a log of error messages. 3. Insert the Compaq Diagnostics diskette in drive A. 4. Turn on or restart the Notebook. The Notebook starts from drive A, and the Diagnostics Welcome screen is displayed.
Page 46: View System Information (Inspect)
The View System Information (INSPECT) utility provides information about the Notebook and installed or connected devices. You can display, print, or save the information. Follow these steps to run View System Information (INSPECT) from the Compaq Diagnostics diskette: 1. Turn on the external devices you want to test. Connect the printer if you want to print the information.
Page 47: Diagnostic Error Codes
Diagnostic Error Codes Diagnostic error codes are displayed if the system recognizes a problem while running the Compaq Diagnostics program. These error codes help to identify subassemblies with possible damage or defects. The following tables list error codes, a description of the error condition, and the action required to resolve the error condition.
Page 48 Presario 1200XL Series Model XL300, XL300A, and XL300B Processor Test Error Codes Error Code Description Recommended Action 101-xx CPU test failed. Replace the processor and retest. 1. Run the Configuration and Diagnostics 102-xx Coprocessor or Weitek Error. Utilities. 2. Replace the processor board and retest.
Page 49 Presario 1200XL Series Model XL300, XL300A, and XL300B Memory Test Error Codes Error Code Description Recommended Action 211-xx Random pattern test failed. 214-xx Noise test failed. 215-xx Random address test failed. Keyboard Test Error Codes Error Code Description Recommended Action 1.
Page 50 Presario 1200XL Series Model XL300, XL300A, and XL300B Diskette Drive Test Error Codes Error Code Description Recommended Action 1. Replace the diskette media and retest. 600-xx Diskette ID drive types test 2. Check and/or replace the diskette failed. power and signal cables and retest. 601-xx Diskette format failed.
Page 51 Presario 1200XL Series Model XL300, XL300A, and XL300B Hard Drive Test Error Codes Error Code Description Recommended Action 1. Run the Configuration and Diagnostics 1701-xx Hard drive format test failed. Utilities and verify drive type. 1702-xx Hard drive read test failed. 2.
Page 52 Presario 1200XL Series Model XL300, XL300A, and XL300B Video Test Error Codes Error Code Description Recommended Action 501-xx Video controller test failed. The following steps apply to error codes 501-xx through 516-xx: 502-xx Video memory test failed. 1. Disconnect external monitor and test 503-xx Video attribute test failed.
Page 53 Presario 1200XL Series Model XL300, XL300A, and XL300B Video Test Error Codes (Continued) Error Code Description Recommended Action 2402-xx Video memory test failed. The following steps apply to error codes 2402-xx through 2456-xx: 2403-xx Video attribute test failed. 1. Run the Configuration and Diagnostics 2404-xx Video character set test failed.
Page 54 Presario 1200XL Series Model XL300, XL300A, and XL300B Video Test Error Codes (Continued) Error Code Description Recommended Action 1. Run the Configuration and Diagnostics 2419-xx ECG/VGC ROM checksum test Utilities. failed. 2. Disconnect external monitor and test 2421-xx ECG/VGC 640 x 200 graphics with internal LCD display.
Page 55 Presario 1200XL Series Model XL300, XL300A, and XL300B Audio Test Error Codes Error Code Description Recommended Action 3206-xx Audio System Internal Error. Replace the system board and retest. TouchPad/Pointing Device Interface Test Error Codes Error Code Description Recommended Action 1. Replace the TouchPad and retest. 8601-xx Mouse test failed.
Page 56: Troubleshooting Without Diagnostics
Presario 1200XL Series Model XL300, XL300A, and XL300B Troubleshooting without Diagnostics This section provides information for identifying and correcting some common hardware, memory, and software problems. It also explains several types of common messages that may be displayed on the screen. The following pages contain troubleshooting information about: Audio Memory...
Page 57: Solving Minor Problems
Presario 1200XL Series Model XL300, XL300A, and XL300B Solving Minor Problems Some minor problems and possible solutions are outlined in the following tables. If the problem appears related to a software application, check the documentation provided with the software. Solving Audio Problems A common audio problem and solution is listed in the following table.
Page 58 Presario 1200XL Series Model XL300, XL300A, and XL300B Solving Battery Pack/Gauge Problems Problem Probable Cause Solution(s) Notebook is beeping Battery charge is low. Immediately save any open and battery icon is file(s). Then complete one of the blinking. following steps: Connect the Notebook to an •...
Page 59 Presario 1200XL Series Model XL300, XL300A, and XL300B Solving Battery Pack/Gauge Problems Problem Probable Cause Solution(s) Battery charge does Battery has partially Recharge the battery. Discharge not last as long as self-discharged. the battery completely and then expected. recharge it. Power management is Set a power management level in disabled.
Page 60 Presario 1200XL Series Model XL300, XL300A, and XL300B Solving Battery Pack/Gauge Problems Problem Probable Cause Solution(s) Battery pack has partially Condition the battery pack by fully self-discharged. charging, fully discharging, then fully recharging it. To maintain the charge, leave the battery pack in the Notebook when it is connected to an external power source.
Page 61: Solving Diskette Drive Problems
Not enough space is left on Use another disk. the disk. Drive error has occured. Run Computer Checkup from the Compaq Diagnostics disk. Disk is not formatted. Format the disk. At the system prompt, enter: FORMAT A: Diskette drive cannot Disk drive cannot read a disk.
Page 62: Solving Display Problems
Problem Probable Cause Solution(s) Diskette drive cannot Drive error has occurred. Run Computer Checkup from the read a diskette. Compaq Diagnostics diskette. (Continued) Diskette is not formatted. Format the diskette. At the system prompt, enter FORMAT A: Cannot boot from...
Page 63 Presario 1200XL Series Model XL300, XL300A, and XL300B Solving Display Problems Problem Probable Cause Solution(s) Screen is dim. Brightness Control Adjust the brightness of the (if available) is not set display by pressing Fn+F7 or properly. Fn+F8. Computer screen is in direct Tilt display or move computer.
Page 64 Presario 1200XL Series Model XL300, XL300A, and XL300B Solving Display Problems Problem Probable Cause Solution(s) The light tubes on the Defective system board. Replace the system board. edge of the display panel do not light up at all and Power-On Self-Test (POST) does not complete when the unit is powered up.*...
Page 65 Presario 1200XL Series Model XL300, XL300A, and XL300B Solving Display Problems Continued Problem Probable Cause Solution(s) Defective system board. Replace the system board. A single line, small Defective display panel. Replace the display assembly. group of lines, or block appears on the display panel.
Page 66: Solving Hard Drive Problems
Presario 1200XL Series Model XL300, XL300A, and XL300B Solving Hard Drive Problems Some causes and solutions for possible common hard drive problems are listed in the following table. Ä CAUTION: To prevent loss of information, maintain an up-to-date backup of your hard drive at all times in case of errors or failures.
Page 67: Solving Keyboard/Numeric Keypad Problems
Presario 1200XL Series Model XL300, XL300A, and XL300B Solving Keyboard/Numeric Keypad Problems Some causes and solutions for possible common keyboard/numeric keypad problems are listed in the following table. Solving Keyboard/Numeric Keypad Problems Problem Probable Cause Solution(s) Embedded numeric Num Lock function is not Press the Shift+NumLk keys to keypad on Notebook enabled.
Page 68: Solving Pc Card Problems
Contact a Compaq-authorized supported. service provider for a list of PC cards tested sucessfully in Compaq PC card platforms. PC card modem, fax, Card is not fully inserted into Ensure that the card is inserted in or network card does the slot or is not inserted the correct orientation.
Page 69 The card is not supported. Contact a Compaq-authorized service provider for a list of PC cards tested successfully in Compaq PC card platforms. 32 T 1200XL S ROUBLESHOOTING RESARIO OTEBOOK AINTENANCE AND...
Page 70: Solving Power Problems
Presario 1200XL Series Model XL300, XL300A, and XL300B Solving Power Problems See also Solving Battery Pack/Gauge Problems in this section. Solving Power Problems Problem Probable Cause Solution(s) Notebook will not turn Notebook is not connected to Insert battery or connect an on and the battery a power source.
Page 71: Solving Printer Problems
Presario 1200XL Series Model XL300, XL300A, and XL300B Solving Printer Problems If you experience problems printing, run a printer self-test. Refer to the documentation provided with your printer for instructions. If the self-test fails, the problem is printer-specific. Refer also to the printing section of your application documentation. Solving Printer Problems Problem Probable Cause...
Page 72: Solving Touchpad/Pointing Device Problems
Presario 1200XL Series Model XL300, XL300A, and XL300B Solving TouchPad/Pointing Device Problems The following table lists some common causes and solutions for TouchPad/pointing device problems. Solving TouchPad/Pointing Device Problems Problem Probable Cause Solution(s) TouchPad or mouse Incorrect or no device driver Install the device driver and add does not work.
Page 73: Contacting Compaq Support
Presario 1200XL Series Model XL300, XL300A, and XL300B Contacting Compaq Support Obtain the following information before contacting Compaq Reseller Support: Product name • Product serial number • Purchase date • Conditions in which the problem occurred • Any error messages that have occurred •...
Page 74: Removal Sequence
Presario 1200XL Series Model XL300, XL300A, and XL300B Removal Sequence This chapter provides details for removing and replacing each component of the Presario 1200XL units. Electrostatic Discharge When removing or replacing parts, be careful to discharge static electricity before touching the internal Notebook components.
Page 75: Tool And Software Requirements
The screws used in the Notebook are not interchangeable. If an incorrect screw is used during the reassembly process, it can damage the unit. Compaq strongly recommends that all screws removed during disassembly be kept with the part that was removed, then returned to their proper locations.
Page 76 Presario 1200XL Series Model XL300, XL300A, and XL300B ZIF Connector The 1200XL Series Notebooks use zero insertion force (ZIF) connectors on the system board. Ä CAUTION: A ZIF connector and its attached cable can be easily damaged. Handle only the connector slide when removing or replacing a cable. Never pull or twist on the cable while it is connected.
Page 77 Presario 1200XL Series Model XL300, XL300A, and XL300B Cables Most cables used throughout the unit are ribbon cables. Cables must be handled with extreme care to avoid damage. Use the following precautions when handling cables to avoid damage to the cable and the Notebook: Always handle cables by their connectors.
Page 78 Presario 1200XL Series Model XL300, XL300A, and XL300B Diskette Drive Ribbon Cable The ribbon cable position for the diskette drive is shown below. Ä CAUTION: When servicing this Notebook, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the Notebook.
Page 79 Presario 1200XL Series Model XL300, XL300A, and XL300B Speaker Assembly Cable The cable position for the speaker assembly is shown below. The cable is routed under the battery charger board and under the edge of the system board. Ä CAUTION: When servicing this Notebook, ensure that cables are placed in their proper location during the reassembly process.
Page 80 Presario 1200XL Series Model XL300, XL300A, and XL300B Keyboard Ribbon Cable The ribbon cable position for the keyboard is shown below. Ä CAUTION: When servicing this Notebook, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the Notebook.
Page 81 Presario 1200XL Series Model XL300, XL300A, and XL300B Hard Drive Ribbon Cable The ribbon cable position for the hard drive is shown below. Ä CAUTION: When servicing the Notebook, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the Notebook.
Page 82: Preparing The Notebook For Disassembly
WARNING: Metal objects can damage the battery pack as well as the battery contacts in the battery compartment. To prevent damage, do not allow metal objects to touch the battery contacts. Place only the battery pack for the Compaq Presario 1200XL Series Portable Notebooks into the battery compartment. Do not force the battery pack into the bay if insertion is difficult.
Page 83: Removing The Battery
WARNING: Metal objects can damage the battery pack as well as the battery contacts in the battery compartment. To prevent damage, do not allow metal objects to touch the battery contacts. Place only the battery pack for Compaq Presario 1200XL Series Portable Notebooks in the battery compartment. Do not force the battery pack into the bay if insertion does not occur easily.
Page 84: Removing The Modem
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Modem To remove the modem, complete the following steps: 1. Prepare the Notebook for disassembly 2. Close the display, turn the Notebook upside down, and locate the modem compartment (left side when the front of the Notebook is toward you). 3.
Page 85 Presario 1200XL Series Model XL300, XL300A, and XL300B 4. Press the release latches on each side that hold the modem in place. This releases the modem board from the compartment. 5. Lift the modem from the system board connector. To replace the modem board, reverse these procedures. 12 R 1200XL S EMOVAL...
Page 86: Removing The Memory Module
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Memory Module To remove the memory module, complete the following steps: 1. Prepare the Notebook for disassembly 2. Close the display and turn the Notebook upside down. 3. Remove the screw from the memory compartment. 4.
Page 87: Removing The Palmrest Cover With Touchpad
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Palmrest Cover with TouchPad Note: It is not necessary to remove the display panel assembly to access the interior components of the Notebook. To remove the Palmrest Cover with TouchPad, complete the following steps: 1.
Page 88 Presario 1200XL Series Model XL300, XL300A, and XL300B 4. Turn the Notebook right side up. 5. Pull the display release latches and open the display assembly. 6. Lift up the front end of the Palmrest Cover, disconnect the flex cable from the underside of the Palmrest LED and Volume Control board.
Page 89: Removing The Keyboard
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Keyboard To remove the keyboard, complete the following steps: 1. Prepare the Notebook for disassembly 2. Remove the Palmrest Cover with TouchPad 14). 3. Gently lift up the front of the keyboard, slide it forward, and then turn the keyboard over allowing it to rest where the Palmrest cover normally sits.
Page 90: Removing The Heatspreader
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Heatspreader To remove the Heatspreader, complete the following steps: 1. Prepare the Notebook for disassembly 2. Remove the Palmrest Cover with TouchPad 14). 3. Remove the keyboard 16). 4. Remove four screws from the Heatspreader and lift it out of the chassis.
Page 91: Removing The Internet Zone Cover
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Internet Zone Cover (Status Panel Assembly) Note: Illustrations may show parts removed that are not part of this procedure. It is necessary to remove only the parts listed in the written procedure. To remove the Internet Zone cover, complete the following steps: 1.
Page 92 Presario 1200XL Series Model XL300, XL300A, and XL300B 5. Close the Display, turn the unit upside down, and remove two screws located at the back of the Notebook that secure the Internet Zone cover to the chassis . Continued on next page. 1200XL S RESARIO OTEBOOK...
Page 93 Presario 1200XL Series Model XL300, XL300A, and XL300B 6. Turn Notebook right side up and open the display panel. 7. Remove the two innermost screws from the display hinges that secure the status panel to the chassis. Continued on next page. 20 R 1200XL S EMOVAL...
Page 94 Presario 1200XL Series Model XL300, XL300A, and XL300B 8. Lift up one corner of the Internet Zone cover and push forward from the back (center piece) to release the snaps on the Internet Zone cover. 9. Remove Internet Zone cover from the chassis.
Page 95 Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the LVDS Board (Available only on models with a TFT display panel) Note: Illustrations may show parts removed that are not part of this procedure. It is necessary to remove only the parts listed in the written procedure. To remove the internet button board, complete the following steps: 1.
Page 96 Presario 1200XL Series Model XL300, XL300A, and XL300B 4. Remove two screws securing the LVDS button board and remove it from the chassis. To replace the LVDS button board, reverse these procedures. 1200XL S RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES EMOVAL EQUENCE...
Page 97: Removing The Hard Drive
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Hard Drive Note: Illustrations may show parts removed that are not part of this procedure. It is necessary to remove only the parts listed in the written procedure. To remove the hard drive, complete the following steps: 1.
Page 98 Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Hard Drive Mounting Brackets To remove the hard drive mounting brackets, remove two screws from each side of the hard drive. To replace the hard drive and mounting brackets, reverse these procedures. 1200XL S RESARIO OTEBOOK...
Page 99: Removing The Processor
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Processor To remove the processor, complete the following steps: 1. Prepare the Notebook for disassembly 2. Remove the Palmrest Cover with TouchPad 14). 3. Remove the keyboard 16). 4. Remove the Heatspreader 17).
Page 100: Replacing The Processor
Presario 1200XL Series Model XL300, XL300A, and XL300B Replacing the Processor To replace the processor, perform the following steps: 1. Fully align the processor pins with the system board connector. Note: When replacing the processor, verify that its number one pin (the gold triangle) is properly aligned with the number one pin (silver triangle) on the system board connector.
Page 101: Removing The Display Panel Assembly
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Display Panel Assembly Note: Illustrations may show parts removed that are not part of this procedure. It is necessary to remove only the parts listed in the written procedure. To remove the display panel assembly, complete the following steps: 1.
Page 102 Presario 1200XL Series Model XL300, XL300A, and XL300B 8. While supporting the display, remove the two outermost screws securing the display to the chassis and lift the display panel out of the hinges. To replace the display panel, reverse these procedures. 1200XL S RESARIO OTEBOOK...
Page 103: Removing The Upper Cpu Cover
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Upper CPU Cover To remove the upper CPU cover, complete the following steps: 1. Prepare the Notebook for disassembly 2. Remove the Palmrest Cover with TouchPad 14). 3. Remove the keyboard 16).
Page 104 Presario 1200XL Series Model XL300, XL300A, and XL300B 10. Turn the Notebook upside down and remove one screw. 11. Turn the Notebook right side up and lift the cover off the chassis. Note: Now that the upper CPU cover is removed, you can remove the hard drive ribbon cable from the system board 1200XL S RESARIO...
Page 105: Removing The Hard Drive Cable
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Hard Drive Cable 1. Disconnect the hard drive cable by pulling the cable off the connector. 32 R 1200XL S EMOVAL EQUENCE RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES...
Page 106: Removing The Cd/Dvd Drive
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the CD/DVD Drive To remove the CD/DVD Drive, complete the following steps: 1. Prepare the Notebook for disassembly 2. Remove the Palmrest Cover with TouchPad 14). 3. Remove the keyboard 16). 4.
Page 107 Presario 1200XL Series Model XL300, XL300A, and XL300B 8. Push the CD/DVD drive forward from the back of the drive to disconnect it from the system board, and lift the CD/DVD to remove it. To replace the CD/DVD drive, reverse these procedures. 34 R 1200XL S EMOVAL...
Page 108: Removing The Power Supply Board
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Power Supply Board To remove the power supply board, complete following steps: 1. Prepare the Notebook for disassembly 2. Remove the Palmrest Cover with TouchPad 14). 3. Remove the keyboard 16).
Page 109: Removing The Fan Assembly
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Fan Assembly To remove the fan assembly, complete the following steps: 1. Prepare the Notebook for disassembly 2. Remove the Palmrest Cover with TouchPad 14). 3. Remove the keyboard 16). 4.
Page 110 Presario 1200XL Series Model XL300, XL300A, and XL300B To remove the fan gasket, pull the gasket from the fan. To replace the fan assembly and gasket, reverse these procedures. Important: When replacing the fan assembly ensure the manufacturing label is pointing inward.
Page 111: Removing The Real Time Clock Battery
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Real Time Clock Battery Ä CAUTION: Removing the RTC battery clears the Power-on password and removes all setup attributes that are programmed in the CMOS. To remove the RTC battery, complete the following steps: 1.
Page 112: Removing The Battery Charger And Audio Board
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Battery Charger and Audio Board (Voltage Converter Board) To remove the battery charger board, complete the following steps: 1. Prepare the Notebook for disassembly 2. Remove the Palmrest Cover with TouchPad 14).
Page 113 Presario 1200XL Series Model XL300, XL300A, and XL300B 13. Disconnect the speaker cable. Continued on next page. 40 R 1200XL S EMOVAL EQUENCE RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES...
Page 114 Presario 1200XL Series Model XL300, XL300A, and XL300B 14. Remove one screw from the battery charger and audio board and disconnect board from the connector on the system board. 15. Lift the battery charger and audio board out of the chassis. To replace the battery charger board, reverse these procedures.
Page 115: Removing The Diskette Drive
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Diskette Drive To remove the diskette drive, complete the following steps: 1. Prepare the Notebook for disassembly 2. Remove the Palmrest Cover with TouchPad 14). 3. Remove the keyboard 16). 4.
Page 116 Presario 1200XL Series Model XL300, XL300A, and XL300B 11. Remove screw from the diskette drive retaining bracket and lift the bracket out of the chassis. Continued on next page. 1200XL S RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES EMOVAL EQUENCE...
Page 117 Presario 1200XL Series Model XL300, XL300A, and XL300B 12. Disconnect the diskette drive ribbon from the system board to expose the screw. Continued on next page. 44 R 1200XL S EMOVAL EQUENCE RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES...
Page 118 Presario 1200XL Series Model XL300, XL300A, and XL300B 13. Remove two screws and lift the diskette drive from the chassis. To replace the diskette drive, reverse these procedures. Ä CAUTION: Ensure that cables are placed in their proper locations during the reassembly process.
Page 119: Removing The Speaker Assembly
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the Speaker Assembly To remove the speaker assembly, complete the following steps: 1. Prepare the Notebook for disassembly 2. Remove the Palmrest Cover with TouchPad 14). 3. Remove the keyboard 16). 4.
Page 120 Presario 1200XL Series Model XL300, XL300A, and XL300B 11. Lift the speaker assembly from the chassis. Note: Before disconnecting the speaker cables from the system board, verify the color coded positioning of the left and right speaker cables to ensure that the speaker assembly cable is placed in its proper location during the reassembly process.
Page 121: Removing The System Board
Presario 1200XL Series Model XL300, XL300A, and XL300B Removing the System Board To remove the system board, complete the following steps: 1. Prepare the Notebook for disassembly 2. Remove the Palmrest Cover with TouchPad 14). 3. Remove the keyboard 16). 4.
Page 122 Presario 1200XL Series Model XL300, XL300A, and XL300B 16. Remove the three standoffs and three screws from the system board. Continued on next page. 1200XL S RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES EMOVAL EQUENCE...
Page 123 Presario 1200XL Series Model XL300, XL300A, and XL300B 17. Remove four screws from the rear connector. Note: Ensure that the PCMCIA eject button and microphone insertion is not sticking out through the slot in the chassis. 18. Lift the system board up gently, prying the right side of the chassis to remove it. To replace the system board, reverse these procedures.
Page 124: Parts Catalog
The Notebook serial number should be provided to Compaq whenever requesting information or ordering spare parts. The serial number is located underneath the unit. Illustrated Parts The following illustrations are typical of the spare parts provided with the Compaq Presario 1200XL Series Notebook Computers. 1200XL S RESARIO...
Page 125: System Unit
Presario 1200XL Series Models: XL300, XL300A, and XL300B System Unit Spare Part Spare Part Items Number Button Board Cover Does part# exist. Keyboard 222147-001 Palmrest with Touchpad 222137-001 Button Board Upper CPU Cover 222143-001 Speakers with Enclosure 222144-001 Enclosure Base 222134-001 Battery Packs Li-ion enhanced 3.2 Ahr...
Page 126 Presario 1200XL Series Models: XL300, XL300A, and XL300B Boards Spare Part Spare Part Items Number Heat Spreader 222140-001 Processors CEL 600MHz 222119-001 CEL 633 MHz 222120-001 CEL 667 MHz 222121-001 PIII 650 MHz 222122-001 System Boards 222109-001 w/64 MB TFT 222111-001 w/64 MB DSTN 222108...
Page 127: Display Assembly
Presario 1200XL Series Models: XL300, XL300A, and XL300B Display Assembly Spare Part Descritption Number 12.1 in. DSTN Display Panel 222150-001 12.1 in. TFT Display Panel 222148-001 13.0 in. DSTN Display Panel 222149-001 13.3 in. TFT Display Panel 222151-001 To order parts, refer to later in this chapter.' 1200XL S ARTS...
Page 128 Presario 1200XL Series Models: XL300, XL300A, and XL300B Mass-Storage Devices Spare Part Spare Part Items Number Hard Drive 5.0 GB 222128-001 6.0 GB 222126-001 10.0 GB 222127-001 Diskette Drive 222125-001 8X DVD Drive 222123-001 6X DVD Drive (Not 222124-001 Shown) 24X CD ROM Drive 222118-001 (Not Shown)
Page 129 Presario 1200XL Series Models: XL300, XL300A, and XL300B Miscellaneous Cables Spare Part Spare Part Items Number Miscellaneous Cable Kit* 222138-001 FFC FDD (Citizen) Cable Hard Drive Cable FFC TouchPad Board/M/B Cable FFC TouchPad Board/M/B Cable *Kit includes one each of the above items unless otherwise specified.
Page 130: Miscellaneous Parts
Presario 1200XL Series Models: XL300, XL300A, and XL300B Miscellaneous Parts Spare Part Description Number AC Adapter 60W 222113-001 SLIM 2-Wire AC Power Cords 293831-001 (Not Shown) To order parts, refer to later in this chapter. 1200XL S RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES...
Page 131 Presario 1200XL Series Models: XL300, XL300A, and XL300B Miscellaneous Plastics Spare Part Spare Part Items Number Miscellaneous Plastics Kit* 222146-001 Battery Compartment Door (qty. 2) Memory Compartment Door PCMCIA Door Display Hinge Cover (right) Display Hinge Cover (left) Display Cable Cover Latch (left) (qty.
Page 132 Presario 1200XL Series Models: XL300, XL300A, and XL300B Spare Parts Not Shown Parts Description Spare Part Number Miscellaneous Screw Kit 222145-001 Logo Kit 222135-001 Documentation and Software Description Quick Restore CD 1 Quick Restore CD 2 Beyond Setup Guide (BSG) Quick Reference Guide Quick Find for Windows North America, Latin America, Asia Pacific...
Page 133 Presario 1200XL Series Models: XL300, XL300A, and XL300B Configure-To-Order Features Compaq Presario 1200XL Portable Computer Configure To Order Features Spare Part Item Description Number Processors System Memory Diskette Drive CD-ROM Hard Drive Miscellaneous Software Other CTO Options 10 P 1200XL S...

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Compaq 12XL125 - Presario - K6-2 533 MHz Maintenance & Service Manual

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