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3. Insert the other end of the USB cable into the Charging Head, and then plug the
Charging Head into an electrical outlet to charge your battery.
Note: Your phone's battery should have enough charge to turn the phone on and find a signal,
run the setup application, set up voicemail, and make a call. You should fully charge the
battery as soon as possible.
Activate Your Phone
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
●
If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically when you turn it on for the first time.
Follow the onscreen instructions to complete the activation process.
●
If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you're swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
•
Go to
sprint.com/activate
phone.
Activate on your phone:
•
Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt activation.
•
Follow the onscreen prompts to complete the activation process.
●
To confirm activation, make a phone call. If your phone is still not activated or you do not
have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for
assistance.
Tip:
Do not press the Power/Lock Key while the phone is being activated. Pressing the
Power/Lock Key cancels the activation process.
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727 from any other phone.
Get Started
and complete the online instructions to activate your
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