See your operating system documentation
to determine the contents of the computer's
start-up files. If the computer is connected to
a printer, print each file. Otherwise, record the
contents of each file before calling Dell.
• Error message, beep code, or diagnostic
• Description of problem and
troubleshooting procedures you
For customers in the United States, call
NOTE: If you do not have an active
Internet connection, you can find
contact information on your purchase
invoice, packing slip, bill, or Dell product
Dell provides several online and
telephone-based support and service options.
Availability varies by country and product, and
some services may not be available in your
To contact Dell for sales, technical support, or
customer service issues:
1. Go to dell.com/ContactDell.
2. Select your country or region.
3. Select the appropriate service or support
link based on your requirement.
4. Choose the method of contacting Dell that
is convenient for you.