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Dell PowerVault DX6112 Owner's Manual

Owner's manual
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Dell DX6112-SN
Owner's Manual
Regulatory Model: E14S Series
Regulatory Type: E14S001

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  Summary of Contents for Dell PowerVault DX6112

  • Page 1 Dell DX6112-SN Owner's Manual Regulatory Model: E14S Series Regulatory Type: E14S001...
  • Page 2: Notes, Cautions, And Warnings

    CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc. Trademarks used in this text: Dell , the Dell logo, Dell Boomi , Dell Precision , OptiPlex...
  • Page 3: Table Of Contents

    Contents Notes, Cautions, and Warnings....................2 1 About Your System........................9 ........................9 Front-Panel Features And Indicators ..............................10 Diagnostic Indicators ..........................12 Hard-Drive Indicator Patterns ........................12 Back-Panel Features And Indicators ..............................13 NIC Indicator Codes ............................14 Power Indicator Codes ...........................15 Other Information You May Need 2 Using The System Setup And Boot Manager...............17 ..........................17 Choosing The System Boot Mode...
  • Page 4 ..........................30 Embedded System Management ..............................30 iDRAC Settings Utility ........................30 Entering The iDRAC Settings Utility 3 Installing System Components....................31 ..............................31 Recommended Tools .............................31 Front Bezel (Optional) ..........................31 Removing The Front Bezel ..........................32 Installing The Front Bezel ...........................32 Opening And Closing The System ............................32 Opening The System ............................33...
  • Page 5 ......................54 Installing The Cable Retention Bracket ......................54 Expansion Cards And Expansion-Card Risers ......................54 Expansion Card Installation Guidelines ............56 Removing An Expansion Card From The Expansion-Card Riser 2 Or 3 ...............57 Installing An Expansion Card Into The Expansion-Card Riser 2 Or 3 ..............58 Removing An Expansion Card From The Expansion-Card Riser 1 ...............59...
  • Page 6 Troubleshooting Expansion Cards ...........................96 Troubleshooting Processors 5 Using System Diagnostics.......................99 ............................99 Dell Online Diagnostics ........................99 Dell Embedded System Diagnostics ..................99 When To Use The Embedded System Diagnostics ....................99 Running The Embedded System Diagnostics ...........................100 System Diagnostic Controls 6 Jumpers And Connectors......................101 ..........................101...
  • Page 7 8 System Messages........................109 ............................109 System Error Messages ...............................122 Warning Messages ............................122 Diagnostic Messages ..............................123 Alert Messages 9 Getting Help..........................125 ..............................125 Contacting Dell...
  • Page 9: About Your System

    About Your System Front-Panel Features And Indicators Figure 1. Front-Panel Features and Indicators Item Indicator, Button, or Icon Description Connector Diagnostic indicators The diagnostic indicators light up to display error status. System identification button The identification buttons on the front and back panels can be used to locate a particular system within a rack.
  • Page 10: Diagnostic Indicators

    Item Indicator, Button, or Icon Description Connector Use this button only if directed to do so by qualified support personnel or by the operating system's documentation. Hard drives Up to twelve 3.5 inch hot-swappable hard drives. Video connector Allows you to connect a VGA display to the system. USB connector Allows you to connect USB devices to the system.
  • Page 11 Hard-drive indicator Condition Corrective Action NOTE: The DX6112-SN does not utilize any RAID arrays. Electrical indicator Condition Corrective Action The indicator blinks See the System Event Log or system messages for the specific issue. amber if the system If it is due to a problem with the power supply, check the LED on the experiences an power supply.
  • Page 12: Hard-Drive Indicator Patterns

    PCIe indicator Condition Corrective Action experiences an error. Hard-Drive Indicator Patterns Figure 2. Hard-Drive Indicators 1. hard-drive activity indicator (green) 2. hard-drive status indicator (green and amber) Back-Panel Features And Indicators Figure 3. Back-Panel Features and Indicators Item Indicator, Button, or Icon Description Connector...
  • Page 13: Nic Indicator Codes

    Item Indicator, Button, or Icon Description Connector To reset iDRAC (if not disabled in F2 iDRAC setup) press and hold the button for more than 15 seconds. System identification Connects the optional system status indicator assembly connector through the optional cable management arm. iDRAC7 Enterprise port Dedicated management port.
  • Page 14: Power Indicator Codes

    Indicator Indicator Code Link and activity The NIC is not connected to the network. indicators are off Link indicator is The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps). green Link indicator is The NIC is connected to a valid network at less than its maximum port speed.
  • Page 15: Other Information You May Need

    • For the full name of an abbreviation or acronym used in this document, see the Glossary at www.dell.com/ support/manuals. NOTE: Always check for updates on www.dell.com/support/manuals and read the updates first because they often...
  • Page 17: Using The System Setup And Boot Manager

    Enters the System Setup. <F10> Enters System Services, which opens the Dell Lifecycle Controller 2 (LC2). The Dell LC2 supports systems management features such as operating system deployment, hardware diagnostics, platform updates, and platform configuration, using a graphical user interface. The exact LC2 feature set is determined by the iDRAC license purchased.
  • Page 18: Entering System Setup

    NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information on supported operating systems, go to dell.com/ossupport. Entering System Setup Turn on or restart your system.
  • Page 19: System Setup Main Screen

    System Setup Main Screen NOTE: Press <Alt><F> to reset the BIOS or UEFI settings to their default settings. Menu Item Description System BIOS This option is used to view and configure BIOS settings. iDRAC Settings This option is used to view and configure iDRAC settings. Device Settings This option is used to view and configure device settings.
  • Page 20: Memory Settings Screen

    Menu Item Description System Manufacturer Displays the name of system manufacturer. System Manufacturer Displays the contact information of the system manufacturer. Contact Information Memory Settings Screen Menu Item Description System Memory Size Displays the amount of memory installed in the system. System Memory Type Displays the type of memory installed in the system.
  • Page 21 Menu Item Description Alternate RTID Allows you to allocate more RTIDs to the remote socket increasing cache performance (Requestor between the sockets or work in normal mode for NUMA. By default, the Alternate RTID Transaction ID) (Requestor Transaction ID) Setting is set to Disabled. Setting Virtualization Allows you to enable or disable the additional hardware capabilities provided for virtualization.
  • Page 22: Boot Settings Screen

    Boot Settings Screen Menu Item Description Boot Mode Allows you to set the boot mode of the system. CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode. If the operating system supports UEFI, you can set this option to UEFI.
  • Page 23: Serial Communications Screen

    Menu Item Description NOTE: This option is displayed only if IDSDM is installed on the system board. Integrated Network Allows you to enable or disable the integrated network card 1. By default, the Integrated Card 1 Network Card 1 option is set to Enabled. OS Watchdog Timer Allows you to enable or disable the OS watchdog timer.
  • Page 24: System Profile Settings Screen

    Custom. By default, the System Profile option is set to Performance Per Watt Optimized (DAPC). DAPC is Dell Active Power Controller. NOTE: The following parameters are available only when the System Profile is set to Custom.
  • Page 25: System Security Screen

    BIOS updates, it is recommended to set this field to Disabled. By default, the BIOS Update Control option is set to Unlocked. NOTE: BIOS updates using Dell Update Package are not affected by this option. Power Button Allows you to enable or disable the power button on the front of the system.
  • Page 26: Miscellaneous Settings

    Miscellaneous Settings Menu Item Description System Time Allows you to set the time on the system. System Date Allows you to set the date on the system. Asset Tag Displays the asset tag and allows you to modify it for security and tracking purposes. Keyboard NumLock Allows you to set whether the system boots with the NumLock enabled or disabled.
  • Page 27: Deleting Or Changing An Existing System And/Or Setup Password

    To enter System Setup, press <F2> immediately after a power-on or reboot. In the System Setup Main Menu, select System BIOS and press <Enter>. The System BIOS screen is displayed. In the System BIOS screen, select System Security and press <Enter>. The System Security screen is displayed.
  • Page 28: Using Your System Password To Secure Your System

    Using Your System Password To Secure Your System NOTE: If you have assigned a setup password, the system accepts your setup password as an alternate system password. Turn on or reboot your system. Type your password and press <Enter>. When Password Status is Locked, type the password and press <Enter> when prompted at reboot. If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password.
  • Page 29: Using The Boot Manager Navigation Keys

    Displays a list of the drivers installed on the system and their health status. Launch System Setup Enables you to access the System Setup. System Utilities Enables you to access the BIOS Update File Explorer, run the Dell Diagnostics program, and reboot the system. UEFI Boot Menu...
  • Page 30: Embedded System Management

    Sets a one-time boot option not included in the boot option list. Embedded System Management The Dell Lifecycle Controller provides advanced embedded systems management throughout the server’s lifecycle. The Lifecycle Controller can be started during the boot sequence and can function independently of the operating system.
  • Page 31: Installing System Components

    Installing System Components Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #2 Phillips screwdriver • T10 and T15 Torx screwdrivers • Wrist grounding strap connected to ground Following tools are required for assembling cables for a DC power supply unit (PSU), when available: •...
  • Page 32: Installing The Front Bezel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 33: Closing The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 34: Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 35: Installing The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 36 Memory bus operating frequency can be 1600 MT/s, 1333 MT/s, 1066 MT/s, or 800 MT/s depending on: • DIMM type (UDIMM or RDIMM) • DIMM configuration (number of ranks) • maximum frequency of the DIMMs • number of DIMMs populated per channel •...
  • Page 37 Figure 11. Memory Socket Locations Memory channels are organized as follows: Processor 1 channel 0: slots A1, A5, and A9 channel 1: slots A2, A6, and A10 channel 2: slots A3, A7, and A11 channel 3: slots A4, A8, and A12 Processor 2 channel 0: slots B1, B5, and B9 channel 1: slots B2, B6, and B10...
  • Page 38: General Memory Module Installation Guidelines

    The following table shows the memory populations and operating frequencies for the supported configurations. DIMM Type DIMMs Populated/ Operating Frequency (in MT/s) Maximum DIMM Rank/ Channel Channel 1.5 V 1.35 V UDIMM ECC 1 1333, 1066, and 800 1066 and 800 Dual rank 1333, 1066, and 800 1066 and 800...
  • Page 39: Sample Memory Configurations

    NOTE: x4 and x8 DRAM based DIMMs can be mixed providing support for RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC) in memory optimized (independent channel) mode. x8 DRAM based DIMMs require Advanced ECC mode to gain SDDC.
  • Page 40 NOTE: 1R, 2R and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs respectively. Table 1. Memory Configurations—Single Processor System Capacity DIMM Size (in Number of DIMM Rank, Organization, DIMM Slot Population (in GB) DIMMs and Frequency 1R, x8, 1333 MT/s, 1R, x8, 1600 MT/s 1R, x8, 1333 MT/s, A1, A3...
  • Page 41 Table 2. Memory Configurations—Two Processors System DIMM Size (in Number of DIMM Rank, DIMM Slot Population Capacity (in DIMMs Organization, and Frequency 1R, x8, 1333 MT/s, A1, A2, A3, A4 1R, x8, 1600 MT/s B1, B2, B3, B4 1R, x8, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8 B1, B2, B3, B4, B5, B6, B7, B8 2R, x8, 1333 MT/s,...
  • Page 42: Removing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 43: Installing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 44: Hard Drives

    NOTE: Retain removed memory-module blank(s) for future use. CAUTION: Handle each memory module only on either card edge, making sure not to touch the middle of the memory module. Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket.
  • Page 45: Installing A 3.5 Inch Hard-Drive Blank

    Figure 13. Removing and Installing a 3.5 Inch Hard-Drive Blank 1. hard-drive blank 2. release button Installing A 3.5 Inch Hard-Drive Blank If installed, remove the front bezel. Insert the hard-drive blank into the hard-drive slot until the release button clicks into place. If applicable, install the front bezel.
  • Page 46: Installing A Hot-Swap Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 47: Removing A Hard Drive From A Hard-Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 48: Removing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 49: Installing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 50: Installing The Cooling-Fan Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 51: Pcie Card Holder

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 52: Installing The Pcie Card Holder

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 53: Cable Retention Bracket

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 54: Installing The Cable Retention Bracket

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 55 Table 4. Expansion Card Installation Order Card Priority Card Type Slot Priority Max Allowed Dell PowerEdge Express Flash Not Supported (PCIe SSD) Bridge GPU (single wide) Not Supported GPU (double wide)
  • Page 56: Removing An Expansion Card From The Expansion-Card Riser 2 Or 3

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 57: Installing An Expansion Card Into The Expansion-Card Riser 2 Or 3

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 58: Removing An Expansion Card From The Expansion-Card Riser 1

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 59: Installing An Expansion Card Into The Expansion-Card Riser 1

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 60: Removing Expansion-Card Risers

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 61 Figure 25. Identifying Connectors on the Expansion Card Riser 1 1. expansion-card slot 1 2. expansion-card slot 2 3. expansion-card slot 3 Figure 26. Removing and Installing the Expansion Card Riser 2 1. power connector (for GPU cards) 2. expansion-card riser 2 3.
  • Page 62 Figure 27. Identifying Connectors on the Expansion Card Riser 2 1. chassis intrusion switch 2. expansion-card slot 4 3. expansion-card slot 5 4. power connector (for GPU cards) Figure 28. Removing and Installing the Expansion Card Riser 3 1. riser guide–front 2.
  • Page 63: Installing Expansion-Card Risers

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 64: Removing The Vflash Media Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 65: Installing The Vflash Media Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 66: Internal Dual Sd Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 67: Installing The Internal Dual Sd Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 68: Internal Sd Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 69: Removing The Integrated Storage Controller Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 70: Installing The Integrated Storage Controller Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 71: Installing The Network Daughter Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 72: Removing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 73 Figure 35. Removing and Installing the Processor Heat Sink 1. heat sink 2. retention sockets (2) 3. retention screws (2) 4. processor CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped.
  • Page 74 Figure 36. Processor Shield Opening and Closing Lever Sequence 1. close-lock symbol 2. processor socket-release lever 3. processor 4. processor socket-release lever 5. open-lock symbol 10. Rotate the processor shield upward and out of the way. CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to bend the pins in the socket when removing the processor out of the socket.
  • Page 75: Installing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 76: Power Supplies

    Remove the cooling shroud. WARNING: The heat sink and processor are hot to the touch for some time after the system has been powered down. Allow the heat sink and processor to cool before handling them. CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to maintain proper thermal conditions.
  • Page 77: Hot Spare Feature

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 78: Installing An Ac Power Supply

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 79: Installing The Power Supply Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 80: Hard-Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 81 CAUTION: You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations. Remove the cooling shroud. Remove the cooling-fan assembly. Remove all hard drives. Disconnect the SAS/SATA/SSD data, signal, and power cable(s) from the backplane. Press the release tabs and slide the backplane upward.
  • Page 82: Installing The Hard-Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 83: Control Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 84: Installing The Control Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 85: Installing The I/O Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 86: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 87 a. mini SAS cable connector b. metal tab c. connector on the system board Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis. CAUTION: Do not lift the system board assembly by grasping a memory module, processor, or other components.
  • Page 88: Installing The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 89: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 90: Troubleshooting A Serial I/O Device

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 91: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 92: Troubleshooting The System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 93: Troubleshooting Cooling Fans

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 94: Troubleshooting An Internal Usb Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 95: Troubleshooting A Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 96: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 97 Open the system. Ensure that the processor and heat sink are properly installed. Close the system. Run the appropriate diagnostic test. For more information , see Using System Diagnostics. If a problem is still indicated, see Getting Help.
  • Page 99: Using System Diagnostics

    Dell Online Diagnostics Dell Online Diagnostics, a stand-alone suite of diagnostic programs or test modules, allows you to run diagnostic tests on the systems in a production environment, and helps you ensure maximum uptime of your systems. Online Diagnostics allows you to run diagnostic tests on chassis and storage components such as hard drives, physical memory, and network interface cards (NICs).
  • Page 100: System Diagnostic Controls

    The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. System Diagnostic Controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are executed.
  • Page 101: Jumpers And Connectors

    Jumpers And Connectors System Board Jumper Settings For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 5. System Board Jumper Settings Jumper Setting Description PWRD_EN The password feature is enabled (pins 4–6). (default) The password feature is disabled (pins 2–4).
  • Page 102: System Board Connectors

    System Board Connectors Figure 46. System Board Jumpers and Connectors Item Connector Description J_PS2 PSU 2 power connector J_SATA_CD Optical drive SATA connector J_SATA_TBU Tape backup unit SATA connector J_BP0 Optical drive power connector J_TBU Tape backup unit power connector J_PS1 PSU 1 power connector J_IDSDM...
  • Page 103 Item Connector Description J_USB USB connector J_VIDEO_REAR Video connector J_COM1 Serial connector J_IDRAC_RJ45 iDRAC7 connector J_CYC System identification connector CYC_ID System identification button J_RISER_2A Riser 2 connector J_RISER_1A Riser 1 connector J_RISER_2B Riser 2 connector J_RISER_1B Riser 1 connector J_STORAGE Integrated storage controller card connector J_SASX8 Mini SAS connector...
  • Page 104: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 105: Technical Specifications

    Technical Specifications Processor Processor type One or two Intel Xeon processor E5-2600 product family Expansion Bus Bus type PCI Express Generation 3 Expansion slots using riser card: Riser 1 (Slot 1) One half-height, low-profile x8 link (Slot 2) One half-height, low-profile x8 link (Slot 3) One half-height, low-profile x8 link Riser 2 (Slot 4) One full-height, full-length x16 link...
  • Page 106 Memory UDIMMs Up to 64 GB Drives Hard drives Twelve plus two–hard-drive systems Up to twelve 3.5 inch, internal, hot-swappable SAS, SATA, SATA SSD, or Nearline SAS drives, and two optional 2.5 inch back-accessible SAS, Nearline SAS, or SSD hard drives in hard-drive slots 0 through 11 and 12 through 13.
  • Page 107 Environmental NOTE: For additional information about environmental measurements for specific system configurations, see dell.com/environmental_datasheets. Storage temperature –40 °C to 65 °C (–40 °F to 149 °F) with a maximum temperature gradation of 20 °C per hour. Standard operating temperature Continuous operation: 10 °C to 35 °C at 10% to 80% relative humidity (RH), with 26 °C max dew point.
  • Page 108 Environmental – 130 W (4 core) processors – Non Dell qualified peripheral cards and/or peripheral cards greater than 25...
  • Page 109: System Messages

    System Messages System Error Messages System messages appear on the monitor to notify you of a possible problem with the system. These messages refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.
  • Page 110 Error Code Message Information Action Check the operating system, application, hardware, and system event log for exception events. ASR0001 Message The watchdog timer reset the system. Details The operating system or an application failed to communicate within the time-out period. The system was reset. Action Check the operating system, application, hardware, and system event log for exception events.
  • Page 111 Error Code Message Information Details The processor temperature increased beyond the operational range. Action Review the logs for fan failures. If no fan failures are detected, check inlet temperature (if available) and reinstall processor heat sink. If the problem persists, see Getting Help.
  • Page 112 Error Code Message Information Action 1. Check system and operating system logs for exceptions. If no exceptions are found, continue. 2. Turn off the system and remove input power for one minute. 3. Ensure the processor is seated correctly. 4. Reapply input power and turn on the system. 5.
  • Page 113 Error Code Message Information 5. If the issue persists, see Getting Help. FAN0000 number > RPM is less than the lower warning threshold. Message Fan < Details Fan operating speed is out of range. Action Remove and reinstall the fan. If the issue persists, see Getting Help.
  • Page 114 Error Code Message Information MEM0001 Message Multi-bit memory errors detected on a memory device at location(s) location >. < Details The memory module has encountered an uncorrectable error. System performance may be degraded. The operating system and/or applications may fail as a result. Action Re-seat the memory modules.
  • Page 115 Error Code Message Information MEM8000 Message Correctable memory error logging disabled for a memory device at location >. location < Details Errors are being corrected but no longer logged. Action Review system logs for memory exceptions. Reinstall memory at location >. location <...
  • Page 116 Error Code Message Information Action Cycle input power, update component drivers, if device is removable, reinstall the device. PCI1360 number >. Message A bus fatal error was detected on a component at slot < Details System performance may be degraded, or system may fail to operate. Action Cycle input power, update component drivers, if device is removable, reinstall the device.
  • Page 117 Error Code Message Information Action Remove and reinstall the power supply at the next service window. If the issue persists, see Getting Help. PSU0003 number > is lost. Message The power input for power supply < Details The power supply is installed correctly but an input source is not connected or is not functional.
  • Page 118 Error Code Message Information Details System performance may be degraded. Action Check the system operating environment, including airflow and inlet temperature. Check system logs for temperature and thermal component failures. PSU0034 number >. Message An under voltage fault detected on power supply < Details This failure may be the result of an electrical issue with cables or subsystem components in the system.
  • Page 119 Error Code Message Information Details The power supply tries to operate in a degraded state. System Performance and power redundancy may be degraded or lost. Action Check input power. Reinstall the power supply. If the issue persists, Getting Help. PSU1204 Message The power supplies are not redundant.
  • Page 120 Error Code Message Information Details The card is write-protected by the physical latch on the SD card. A write-protected card cannot be used. Action If unintended, remove the media and disable write protection. RFM1201 Message Internal Dual SD Module redundancy is lost. Details Either one or both the SD cards are not functioning properly.
  • Page 121 Error Code Message Information Action Close the chassis and verify hardware inventory. Check system logs. SEL0006 Message All event logging is disabled. Details This message is displayed when all event logging has been disabled by the user. Action If unintended, re-enable logging. SEL0008 Message Log is full.
  • Page 122: Warning Messages

    Error Code Message Information TMP0120 Message The system inlet temperature is greater than the upper warning threshold. Details Ambient air temperature is too warm or one or more fans may have failed. Action Check the system operating environment and review event log for fan failures.
  • Page 123: Alert Messages

    Alert Messages Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentation.
  • Page 125: Getting Help

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit www.dell.com/support.

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